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What is Voice Logica?

Voice Logica is a cloud-oriented AI voice assistant and telecommunication solution designed specifically for businesses that oversee customer interactions. It adeptly manages incoming calls and can also make outgoing calls for various functions such as sending reminders, conducting follow-ups, and executing marketing initiatives. The AI-based agents possess the ability to respond to questions, route or transfer calls, oversee appointment scheduling and modifications, access customer and order details, and create tasks or tickets through seamless integration with multiple business platforms. Moreover, the service records and transcribes conversations, providing both summaries and analytical feedback. It supports dialogues in Greek and English, while also allowing integration with tools such as calendars, CRM, ERP, and e-commerce solutions. This adaptable platform serves a wide range of industries, including customer support, appointment bookings, order inquiries, lead management, and call handling in sectors like healthcare, hospitality, retail, insurance, real estate, and education. Additionally, its flexibility enables organizations to significantly improve their communication strategies and customer engagement practices. Ultimately, Voice Logica stands out as a comprehensive solution for businesses aiming to streamline their customer service operations.

What is Trust+?

Trust+ is a cutting-edge solution for call recording that enables recordings to be shared directly with callers, enhancing convenience and fostering transparency. This service not only builds trust but also provides a substantial competitive edge in the industry. Integrated smoothly with your IVR system, Trust+ allows callers the choice to record their conversations with the contact center. When they opt for this feature, the conversation is securely archived within the Trust+ platform, and the caller is promptly informed via SMS about how to access their recording easily. Ideal for any business focused on delivering exceptional customer service, Trust+ is applicable across various sectors including telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare. This multifunctional tool not only improves the overall customer experience but also deepens the connection between service providers and their clients, ultimately leading to greater customer satisfaction and loyalty. By prioritizing such innovative solutions, organizations can significantly elevate their service standards and differentiate themselves in a competitive market.

Media

Media

Integrations Supported

Google Calendar
Microsoft Outlook

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Voice Logica

Date Founded

2024

Company Location

Greece

Company Website

www.voicelogica.ai

Company Facts

Organization Name

ServeMeBest

Date Founded

2013

Company Location

Bahrain

Company Website

www.servemebest.com/products/trustplus/

Categories and Features

AI Voice Agents

Not specified

Categories and Features

Call Recording

Archiving
Call Sharing
Instant Retrieval
On-Demand Recording

Customer Service

Not specified

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