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What is Voiceoc?

We develop tailored solutions for businesses that enable customers to explore services and products through the Voiceoc Hybrid Intelligent System (HIS) on WhatsApp. This Voiceoc HIS plugin integrates smoothly into your website and landing pages, converting a substantial number of your visitors into potential clients. Moreover, you can elevate your social media advertising efforts by transforming them into engaging conversational ads. By directing the call-to-action button to WhatsApp HIS, you can significantly enhance the return on investment from your ads on platforms like Facebook and beyond. Leverage WhatsApp and SMS marketing campaigns to connect with thousands of prospective customers at once. Furthermore, you can kickstart conversations with clients right after specific triggering events, such as billing or check-ins, ensuring that your engagement is both timely and relevant. This proactive strategy not only strengthens your relationship with the audience but also enhances customer satisfaction and loyalty, paving the way for sustained business growth. Engaging customers in real-time fosters a more dynamic relationship, making them feel valued and understood.

What is Ownchat?

Ownchat is an all-in-one platform designed for businesses leveraging WhatsApp, featuring sophisticated tools like a Shared Team Inbox and a multi-agent support system that promotes growth on the platform. By integrating the capabilities of WhatsApp Business APIs within an easy-to-use no-code collaborative framework, Ownchat enables businesses to enhance their communication strategies effectively. Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location. Highlighted Features Include: - **Shared Team Inbox:** Collaborate with team members for improved efficiency. - **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support. - **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives. - **WhatsApp Automation:** Simplify conversations for better customer engagement. - **WhatsApp CRM:** Provide scalable support directly via WhatsApp. - **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts. Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$53.00
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voiceoc

Date Founded

2019

Company Location

India

Company Website

www.voiceoc.com

Company Facts

Organization Name

Ownchat

Date Founded

2022

Company Location

India

Company Website

ownchat.app

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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