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What is ValueText?
ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Voiceoc
Date Founded
2019
Company Location
India
Company Website
www.voiceoc.com
Company Facts
Organization Name
ValueText
Date Founded
2017
Company Location
India
Company Website
valuetext.io
Categories and Features
WhatsApp Marketing
Not specified