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What is Voiso?

Voiso is a cloud-based contact center platform that simplifies the process of establishing, scaling, and overseeing your contact center, all while enhancing customer satisfaction and business performance. It offers a range of features such as local calling options, intelligent auto dialers, AI-driven voice recognition, tools for agent management, and support for multiple communication channels. In addition, Voiso seamlessly integrates with leading CRM and helpdesk systems, making it easier for businesses to enhance their communication strategies. The platform not only aids in scaling your operations but also allows you to engage with customers in countries with stringent regulations, thereby facilitating international business growth. By leveraging these capabilities, Voiso positions itself as a comprehensive solution for modern contact center needs.

What is PhoneCall?

PhoneCall emerges as a powerful cloud-based contact center solution specifically designed to meet the needs of telemarketing and lead generation businesses with ease. This all-inclusive software suite boasts an array of features, including an AI-driven Intelligent Dialer, real-time analytics, three years of call recording storage, Text-To-Speech capabilities, Click-to-Talk options, and an efficient 1-Click Compliance tool that enhances operational effectiveness. Furthermore, its compatibility across various devices allows business owners and managers to remain connected and oversee their operations effortlessly, irrespective of whether they are using iOS or Android devices. This exceptional level of accessibility guarantees that users can consistently engage with their business activities, thus fostering a smooth workflow from any location. In addition, the intuitive interface ensures that even users with minimal technical expertise can navigate the system with confidence.

Media

Media

Integrations Supported

Zoho CRM
Bitrix24
Microsoft Dynamics 365
Outdoo AI
Pipedrive
Proftit CRM
Salesforce
Sugar Sell
UTIP
Zendesk

Integrations Supported

Zoho CRM

API Availability

Has API

API Availability

Pricing Information

$49 per user per month
Free Trial Offered?

Pricing Information

$0.01
Only pay for what you use control your costs and avoid unexpected bills.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Voiso

Date Founded

2016

Company Location

Singapore

Company Website

voiso.com

Company Facts

Organization Name

PhoneCall

Date Founded

2015

Company Location

United States

Company Website

www.phone-call.com

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Progressive Dialer
Surveys

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
SIP Trunking
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

Sales Dialers

Not specified

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

AI Call Center

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

On-Demand Recording
Screen Activity Recording

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Contact Management

Telephony

Call Center Management
Predictive Dialer

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