VirtualPBX Reviews & Ratings

VirtualPBX

4.7 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 12 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is VoxDirect?

Stay in touch with your clients and ensure you never overlook a call with our all-encompassing voice and text marketing platform. The VoxDirect mobile app offers an integrated phone solution tailored for small enterprises, brimming with innovative and unique functionalities. You can now handle both personal and business calls using just one device. VoxDirect manages your professional communications with expertise, granting you the flexibility to connect with customers at your convenience. Effortlessly upload your contact lists or kick off a social media initiative encouraging individuals to “text JOIN to 800-123-4567” to expand your community. With a single click, you can engage with hundreds or even thousands of clients, streamlining your outreach efforts. Additionally, you have the capability to schedule messages and effectively target specific segments of your audience. Immediate, automated texts can also be dispatched to those who respond to particular keywords, ensuring that vital information and promotions are shared swiftly while enabling rapid replies. This seamless combination of communication features not only enhances your business operations but also positions you for success in a competitive landscape. As a result, you can focus on building stronger relationships with your customers.

What is VirtualPBX?

VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice for growing companies—whether teams operate at a desk, on the road, or remotely. Teams can deploy AI FrontDesk for intelligent 24/7 call handling, then scale into advanced messaging capabilities as business needs evolve. Founded by the pioneers who invented cloud telephony in 1997, VirtualPBX backs every account with expert, U.S.-based human support from people who genuinely understand small business. Having the right technology is important—but having the right team behind it levels the playing field.

Media

Media

Integrations Supported

Nekton.ai
Zapier

Integrations Supported

Nekton.ai
Zapier
Amazon Web Services (AWS)
Dropbox
Planfix
Salesforce
Stackreaction

API Availability

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

$18/month
Free Trial Offered?

Supported Platforms

iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VOXOX

Date Founded

2006

Company Location

United States

Company Website

www.voxdirect.com

Company Facts

Organization Name

VirtualPBX

Date Founded

1997

Company Location

United States

Company Website

www.virtualpbx.com

Categories and Features

Call Forwarding

Not specified

Second Phone Number

Not specified

SMS Marketing

Not specified

Toll Free 800 Number

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition

Caller ID

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Communications

Not specified

IVR

Not specified

Online Fax

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Scheduled Messaging
Shortcodes

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Video Conferencing

Mobile Access
Presentation Tools
Real-Time Chat
Record & Playback Ability
Two-Way Audio & Video
Video Conferencing

Virtual Phone Number

Not specified

Voicemail

Not specified

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