Voyced Reviews & Ratings

Voyced

5.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Voyced?

Our VoIP services are primarily focused on Europe, yet we operate in over 165 countries worldwide. At the core of our offerings is the Premium Plus package, which ensures you receive top-notch quality while enjoying competitive pricing. You can utilize a variety of number types for identification, such as Geographic, National, Toll-Free, UIFN, Mobile VoIP, and Elastic Pool numbers, among others. Additionally, we provide a SoftPhone solution and are excited to soon introduce new Roaming products to enhance your communication experience even further. This commitment to innovation reflects our dedication to meeting diverse customer needs.

What is Nextiva?

Nextiva delivers a future-ready Unified-CXM platform that centralizes every customer interaction into a single, AI-powered hub. Instead of juggling multiple systems, businesses gain an integrated solution that supports voice calls, SMS, messaging apps, email, live chat, social media, reviews, and video. Its real-time journey orchestration engine analyzes data from all channels, providing deep insights into customer sentiment and behavior while automating repetitive workflows. This allows companies to cut operating costs, accelerate response times, and provide personalized service at scale. The platform includes workforce engagement management features that connect customer-facing teams with back-office operations, reducing agent attrition and boosting performance. Its AI capabilities—such as predictive insights, pre-built automations, and self-service optimization—enable organizations to realize value quickly without heavy customization. Designed with an open architecture and REST APIs, Nextiva scales seamlessly, integrates with existing enterprise systems, and supports industries with strict compliance needs. Customers benefit from increased productivity, higher satisfaction scores, and tangible growth in customer lifetime value. With recognition across analyst firms and review platforms, Nextiva is ranked among leaders in the CCaaS and Unified-CXM markets. Backed by endorsements from industry pioneers like Steve Wozniak, Nextiva stands out as a trusted partner for organizations committed to delivering world-class customer experiences.

Media

Media

Integrations Supported

ConnectWise Automate
Salesforce
Zendesk
BaseNet
Bigin by Zoho CRM
Donorfy
HubSpot CRM
Integrately
Mews
Odoo
Outsmart
ROBIN
Trengo
WooCommerce
Zoho CRM

Integrations Supported

ConnectWise Automate
Salesforce
Zendesk
AuguTech
HubSpot Data Hub
Rippling
SalesStreamliner
Tenfold

API Availability

API Availability

Pricing Information

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.

Pricing Information

$19.95 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Voyced

Date Founded

2013

Company Location

United Kingdom

Company Website

voyced.eu

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Forwarding

Not specified

Call Recording

Archiving
File Transfer
Instant Retrieval
On-Demand Recording
Scheduled Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone

Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management
Fax Management

Telephony

Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Virtual Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Not specified

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Help Desk

Not specified

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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