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What is WABB?

WABB is an innovative messaging platform that leverages the capabilities of WhatsApp to help businesses enhance their operations in areas such as sales, customer support, marketing, and overall client communication. This platform boasts a user-friendly no-code chatbot and automation system designed to streamline processes like lead capture, qualification, FAQs, workflow routing, onboarding, follow-ups, and diverse conversational engagements. With its shared inbox feature, team members can oversee dialogues, assign chat duties, monitor ownership, and effortlessly transition from automated conversations to human agents while retaining essential context. Furthermore, businesses can initiate broadcasts and marketing campaigns, automate responses to Click-to-WhatsApp messages, and evaluate conversation metrics alongside campaign success. WABB also improves its functionality by connecting WhatsApp workflows with CRM systems, ecommerce platforms, and spreadsheet tools via specific integrations and webhooks. It serves a broad spectrum of industries, encompassing ecommerce, hospitality, healthcare, education, agencies, and software, as well as teams specializing in sales, support, and marketing that seek to effectively manage their customer interactions on WhatsApp. By utilizing WABB, teams can refine their communication strategies, ultimately ensuring that they adapt to the dynamic requirements of their clientele while fostering stronger relationships. Through this proactive approach, businesses are equipped to respond swiftly and effectively to customer inquiries, enhancing overall satisfaction.

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Google Sheets
Shopify
Zapier
Zoho CRM

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Trial Offered?

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

wabb.ai

Date Founded

2025

Company Location

India

Company Website

wabb.in/

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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