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What is WABB?

WABB is an innovative messaging platform that leverages the capabilities of WhatsApp to help businesses enhance their operations in areas such as sales, customer support, marketing, and overall client communication. This platform boasts a user-friendly no-code chatbot and automation system designed to streamline processes like lead capture, qualification, FAQs, workflow routing, onboarding, follow-ups, and diverse conversational engagements. With its shared inbox feature, team members can oversee dialogues, assign chat duties, monitor ownership, and effortlessly transition from automated conversations to human agents while retaining essential context. Furthermore, businesses can initiate broadcasts and marketing campaigns, automate responses to Click-to-WhatsApp messages, and evaluate conversation metrics alongside campaign success. WABB also improves its functionality by connecting WhatsApp workflows with CRM systems, ecommerce platforms, and spreadsheet tools via specific integrations and webhooks. It serves a broad spectrum of industries, encompassing ecommerce, hospitality, healthcare, education, agencies, and software, as well as teams specializing in sales, support, and marketing that seek to effectively manage their customer interactions on WhatsApp. By utilizing WABB, teams can refine their communication strategies, ultimately ensuring that they adapt to the dynamic requirements of their clientele while fostering stronger relationships. Through this proactive approach, businesses are equipped to respond swiftly and effectively to customer inquiries, enhancing overall satisfaction.

What is ChatSales?

ChatSales is a cloud-driven CRM solution crafted for sales teams that leverage messaging services such as WhatsApp, Instagram, and Facebook Messenger. It consolidates communication into a shared inbox, allowing agents to assign chats, take notes, label conversations, review client interaction histories, and lead potential customers through user-friendly sales processes. The platform boasts an AI assistant that utilizes industry-specific insights to answer questions, qualify leads, update CRM records, and transition conversations to human agents when necessary. Sales teams can tailor message routing, create automated responses based on specific keywords, oversee follow-up communications, send broadcast messages using Meta-approved templates, and evaluate sales performance metrics. Furthermore, it integrates effortlessly with payment gateways, e-commerce platforms, CRM systems, and advertising tools, while also providing API and webhook capabilities. This web-based service connects to the WhatsApp Business Platform, enabling it to operate alongside the WhatsApp Business app using the same phone number. Specifically designed for businesses engaging customers through chat in Latin America and beyond, ChatSales serves as a versatile solution for contemporary sales methodologies. By offering an array of robust tools, ChatSales significantly improves the productivity and effectiveness of sales teams in managing customer interactions, ultimately driving better sales outcomes. Its adaptability to various messaging platforms and seamless integration with existing systems make it an essential asset for businesses aiming to enhance their customer engagement strategies.

Media

Media

Integrations Supported

Google Sheets
Shopify
Zapier
Zoho CRM

Integrations Supported

Google Ads
Kommo
Mercado Pago

API Availability

Has API

API Availability

Has API

Pricing Information

₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Trial Offered?

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

wabb.ai

Date Founded

2025

Company Location

India

Company Website

wabb.in/

Company Facts

Organization Name

ChatSales

Date Founded

2026

Company Location

United States

Company Website

chatsales.app/en/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

CRM

Not specified

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