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What is WAWin?
WAWin is a groundbreaking Chrome extension tailored for sales and support teams who utilize WhatsApp Web, improving their communication through features like chat translation, AI-generated message drafts, and functionalities such as customer notes, tagging, assignment options, and follow-up reminders. Users can review both translations and AI drafts before sending out their messages, ensuring quality communication. The extension also includes quick replies, the ability to schedule messages, broadcasting options, and ways to initiate chats using phone numbers. The web console plays a crucial role in managing customer records and knowledge bases, which can encompass Q&A sections, documents, and web links, and it supports the export of synced chats in formats like CSV, XLSX, or JSON; however, it is essential to highlight that it is not designed to serve as a shared inbox. Additionally, features like scheduled messages, broadcasts, chat synchronization, and Managed AI auto-replies are only accessible to users with Pro or Team subscriptions. To effectively use WAWin, users must have an active connection to both Chrome and WhatsApp Web, as the sending of messages is contingent upon this setup, and Managed replies are restricted to direct chats only. The free tier permits 20,000 translation characters and 50 AI actions each month, while the Pro plan is available for $15 per month. For teams, the base cost is $39 per month for three users, with an additional $12 for each extra seat, and opting for annual billing offers a significant discount of 40%. Notably, WAWin operates independently from WhatsApp and Meta, providing a distinctive and personalized service for its users. This independence not only highlights WAWin's commitment to enhancing user experience but also allows it to innovate without limitations imposed by any corporate affiliations. As a result, users can anticipate ongoing enhancements that cater specifically to their needs.
What is RichAutomate?
RichAutomate serves as a dedicated online solution for companies that leverage WhatsApp to boost customer interaction, marketing strategies, sales initiatives, and service support. The platform includes a shared inbox for team collaboration, allows users to send campaign messages through pre-approved templates, utilizes contact labeling, and provides comprehensive insights into message delivery and read statuses. Additionally, it features automated responses based on keyword recognition, a visual flow builder for designing automated conversations, and in-chat forms to facilitate smoother interactions. With optional AI functionalities, the platform can offer replies grounded in a business knowledge database and can escalate conversations to human agents if needed. RichAutomate enjoys seamless integration with the Meta WhatsApp Cloud API and supplies developer API endpoints, webhooks, and thorough documentation for connections to popular platforms such as Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams have the flexibility to choose between monthly subscription options or usage-based billing, complemented by a 14-day trial for new users to explore the platform. This service proves particularly advantageous for direct-to-consumer (D2C) brands, e-commerce enterprises, marketing agencies, and organizations within fields like education, healthcare, and finance, which all require efficient management of customer engagement via WhatsApp. Ultimately, RichAutomate strives to transform and elevate the communication dynamics between businesses and their customers through this widely-used messaging application, paving the way for improved customer experiences and operational efficiency.
Integrations Supported
WhatsApp
Claude
Gemini
Google Sheets
OpenAI
OpenRouter
Razorpay
Sarvam AI
Shopify
WooCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Version
Free Trial Offered?
Pricing Information
₹499/month
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Chromebook
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Company Facts
Organization Name
AKUTORI Co., Ltd.
Company Website
wawin.ai/en/
Company Facts
Organization Name
Groovy Web LLP & RichPOS Software
Date Founded
2024
Company Location
India
Company Website
richautomate.in
Categories and Features
AI Assistants
Not specified
Categories and Features
WhatsApp Marketing
Not specified