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What is WOZTELL?

WOZTELL stands out as a cutting-edge conversational platform that combines WhatsApp, Instagram, Facebook Messenger, and webchat into one unified interface, enabling businesses to leverage chatbots, live-agent inboxes, and automated workflows across multiple channels. It supports the WhatsApp Cloud API and features tools such as interactive buttons, lists, carousels, broadcast messaging, and payment processing via WhatsApp. The platform includes no-code chatbot builders and pre-designed templates tailored for sales, support, and e-commerce, giving organizations the ability to handle customer inquiries 24/7, generate leads, and manage interactions in a multi-agent environment. In addition, it integrates with CRM systems, payment solutions, and AI technologies like ChatGPT to enhance customer responses. Furthermore, WOZTELL provides analytics, audience segmentation, and automation features, enabling businesses to send targeted messages, foster conversational commerce (including facilitating orders and payments through WhatsApp), and optimize support operations from a single inbox, thereby improving customer experience and operational efficiency. Ultimately, with its comprehensive set of capabilities, companies can greatly enhance their engagement strategies and maintain a competitive edge in the market, positioning themselves for future success as customer expectations continue to evolve.

What is GirikSMS?

GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.

Media

Media

Integrations Supported

ChatGPT
WhatsApp
Cellcast
Facebook
Facebook Messenger
Instagram
Make
Meta AI
PayPal
Salesforce
Stripe
Telnyx
Twilio
Zoho CRM
Zoho Office Suite

Integrations Supported

ChatGPT
WhatsApp
Cellcast
Facebook
Facebook Messenger
Instagram
Make
Meta AI
PayPal
Salesforce
Stripe
Telnyx
Twilio
Zoho CRM
Zoho Office Suite

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WOZTELL

Date Founded

2019

Company Location

Spain

Company Website

woztell.com

Company Facts

Organization Name

GirikSMS

Date Founded

2021

Company Location

United States

Company Website

www.giriksms.com

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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