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What is WOZTELL?
WOZTELL stands out as a cutting-edge conversational platform that combines WhatsApp, Instagram, Facebook Messenger, and webchat into one unified interface, enabling businesses to leverage chatbots, live-agent inboxes, and automated workflows across multiple channels. It supports the WhatsApp Cloud API and features tools such as interactive buttons, lists, carousels, broadcast messaging, and payment processing via WhatsApp. The platform includes no-code chatbot builders and pre-designed templates tailored for sales, support, and e-commerce, giving organizations the ability to handle customer inquiries 24/7, generate leads, and manage interactions in a multi-agent environment. In addition, it integrates with CRM systems, payment solutions, and AI technologies like ChatGPT to enhance customer responses. Furthermore, WOZTELL provides analytics, audience segmentation, and automation features, enabling businesses to send targeted messages, foster conversational commerce (including facilitating orders and payments through WhatsApp), and optimize support operations from a single inbox, thereby improving customer experience and operational efficiency. Ultimately, with its comprehensive set of capabilities, companies can greatly enhance their engagement strategies and maintain a competitive edge in the market, positioning themselves for future success as customer expectations continue to evolve.
What is WAWin?
WAWin is a groundbreaking Chrome extension tailored for sales and support teams who utilize WhatsApp Web, improving their communication through features like chat translation, AI-generated message drafts, and functionalities such as customer notes, tagging, assignment options, and follow-up reminders. Users can review both translations and AI drafts before sending out their messages, ensuring quality communication. The extension also includes quick replies, the ability to schedule messages, broadcasting options, and ways to initiate chats using phone numbers. The web console plays a crucial role in managing customer records and knowledge bases, which can encompass Q&A sections, documents, and web links, and it supports the export of synced chats in formats like CSV, XLSX, or JSON; however, it is essential to highlight that it is not designed to serve as a shared inbox. Additionally, features like scheduled messages, broadcasts, chat synchronization, and Managed AI auto-replies are only accessible to users with Pro or Team subscriptions. To effectively use WAWin, users must have an active connection to both Chrome and WhatsApp Web, as the sending of messages is contingent upon this setup, and Managed replies are restricted to direct chats only. The free tier permits 20,000 translation characters and 50 AI actions each month, while the Pro plan is available for $15 per month. For teams, the base cost is $39 per month for three users, with an additional $12 for each extra seat, and opting for annual billing offers a significant discount of 40%. Notably, WAWin operates independently from WhatsApp and Meta, providing a distinctive and personalized service for its users. This independence not only highlights WAWin's commitment to enhancing user experience but also allows it to innovate without limitations imposed by any corporate affiliations. As a result, users can anticipate ongoing enhancements that cater specifically to their needs.
Integrations Supported
WhatsApp
ChatGPT
Facebook
Instagram
Make
PayPal
Stripe
Zoho CRM
Zoho Office Suite
API Availability
API Availability
Has API
Pricing Information
$49 per month
Free Version
Free Trial Offered?
Pricing Information
$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Windows
Mac
Chromebook
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
WOZTELL
Date Founded
2019
Company Location
Spain
Company Website
woztell.com
Company Facts
Organization Name
AKUTORI Co., Ltd.
Company Website
wawin.ai/en/
Categories and Features
WhatsApp Marketing
Not specified
Categories and Features
AI Assistants
Not specified