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What is Wapine?

Wapine is a cutting-edge platform designed for customer messaging and marketing, functioning in the cloud to help businesses manage their sales, marketing, and support communications through WhatsApp. Leveraging the official WhatsApp Business Cloud API, this platform includes features such as a collaborative multi-agent inbox, robust contact and conversation management tools, bulk messaging options complete with analytics, and intuitive no-code chatbots and workflows. With the assistance of AI-driven agents, automated notifications, and follow-ups, teams can efficiently track leads generated from Facebook and Instagram Click-to-WhatsApp ads, make calls via a browser-based dialer, and integrate seamlessly with e-commerce and spreadsheet applications, all while enjoying the added benefit of WhatsApp Green Tick verification. Furthermore, Wapine offers customer-facing APIs and webhooks that enhance its overall functionality. Its adaptable solutions are tailored to meet the needs of various sectors, including direct-to-consumer brands, agencies, education, real estate, retail, and a wide array of service-oriented businesses, enabling them to engage with their customers effectively across multiple channels. By fostering efficient communication, Wapine ensures that businesses can maintain strong relationships with their clientele.

What is RichAutomate?

RichAutomate serves as a dedicated online solution for companies that leverage WhatsApp to boost customer interaction, marketing strategies, sales initiatives, and service support. The platform includes a shared inbox for team collaboration, allows users to send campaign messages through pre-approved templates, utilizes contact labeling, and provides comprehensive insights into message delivery and read statuses. Additionally, it features automated responses based on keyword recognition, a visual flow builder for designing automated conversations, and in-chat forms to facilitate smoother interactions. With optional AI functionalities, the platform can offer replies grounded in a business knowledge database and can escalate conversations to human agents if needed. RichAutomate enjoys seamless integration with the Meta WhatsApp Cloud API and supplies developer API endpoints, webhooks, and thorough documentation for connections to popular platforms such as Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams have the flexibility to choose between monthly subscription options or usage-based billing, complemented by a 14-day trial for new users to explore the platform. This service proves particularly advantageous for direct-to-consumer (D2C) brands, e-commerce enterprises, marketing agencies, and organizations within fields like education, healthcare, and finance, which all require efficient management of customer engagement via WhatsApp. Ultimately, RichAutomate strives to transform and elevate the communication dynamics between businesses and their customers through this widely-used messaging application, paving the way for improved customer experiences and operational efficiency.

Media

No images available

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Integrations Supported

Google Sheets
Shopify
WhatsApp
WooCommerce

Integrations Supported

Google Sheets
Shopify
WhatsApp
WooCommerce
Claude
Claude Duet
Claude for Legal
Gemini
OpenAI
OpenRouter
Razorpay
Sarvam AI
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

₹2,249/mo
The Starter plan costs ₹2,249/month when billed annually (₹26,989 per year), plus applicable GST. Optional virtual calling DID numbers start at ₹499/month.
Free Trial Offered?

Pricing Information

₹499/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Wapine

Date Founded

2026

Company Location

India

Company Website

wapine.com

Company Facts

Organization Name

Groovy Web LLP & RichPOS Software

Date Founded

2024

Company Location

India

Company Website

richautomate.in

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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