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What is Wazo?

Presenting a comprehensive hybrid and multi-tenant solution designed for unified communication, specifically tailored for communication service providers and operators. With this innovative platform, you can initiate your unified communication project in mere days instead of enduring months of preparation. This all-encompassing suite of pre-configured applications and integrations aims to bolster the competitive advantage and creative potential for those exploring unified communication and VoIP opportunities. The turn-key offering includes a diverse array of value-added applications and smooth integrations. Wazo Enterprise Unified Communication boasts a range of client applications accessible on mobile, web, and desktop platforms, complemented by native integrations that simplify your operations. It effectively meets the demands of collaborative and productivity scenarios while embedding communication within your customer information systems. Managed through a centralized administration portal, the Enterprise Unified Communication platform is engineered to maximize your return on investment. The EUC Portal not only lowers operational costs but also allows you to focus on your primary business objectives rather than the complexities of underlying technology, ensuring that your attention remains directed toward growth and achievement. Furthermore, this solution's adaptability promotes scalability, preparing you for future enhancements and making it a strategic choice for businesses poised for evolution and change. This forward-looking approach ensures that as your business evolves, the solution remains aligned with your growing needs.

What is CoreNexa?

Introducing CoreNexa: an advanced UCaaS platform and business strategy crafted to drive channel success while providing rich and comprehensive experiences for end users! CoreNexa boosts productivity and user capabilities through a powerful Unified Communications Client, a fully integrated mobile application, a leading omni-channel Contact Center, and an efficient administration platform. By going above and beyond the expectations of end users, CoreNexaTM enables you to reach new heights of success while maintaining your core functions of selling, delivering, managing, and invoicing. The development of CoreNexaTM is rooted in a strong dedication to equipping our Channel Partners with a platform that encourages extraordinary achievements in building a successful cloud communications business. Drawing on over ten years of experience in perfecting the most competitive model for Partners to sell, deliver, manage, and invoice cloud communication services, we are now focused on enhancing the exceptional experiences your customers seek. This transformation highlights our commitment to not only meet but also exceed the ever-changing demands of the market, ensuring our partners remain at the forefront of innovation and excellence. As we evolve, we aim to create a seamless connection between technology and user satisfaction, solidifying CoreNexa's position as a leader in the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wazo

Date Founded

2016

Company Location

Canada

Company Website

wazo.io

Company Facts

Organization Name

CoreDial

Date Founded

2005

Company Location

United States

Company Website

www.coredial.com/corenexa

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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