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What is Wazo?

Presenting a comprehensive hybrid and multi-tenant solution designed for unified communication, specifically tailored for communication service providers and operators. With this innovative platform, you can initiate your unified communication project in mere days instead of enduring months of preparation. This all-encompassing suite of pre-configured applications and integrations aims to bolster the competitive advantage and creative potential for those exploring unified communication and VoIP opportunities. The turn-key offering includes a diverse array of value-added applications and smooth integrations. Wazo Enterprise Unified Communication boasts a range of client applications accessible on mobile, web, and desktop platforms, complemented by native integrations that simplify your operations. It effectively meets the demands of collaborative and productivity scenarios while embedding communication within your customer information systems. Managed through a centralized administration portal, the Enterprise Unified Communication platform is engineered to maximize your return on investment. The EUC Portal not only lowers operational costs but also allows you to focus on your primary business objectives rather than the complexities of underlying technology, ensuring that your attention remains directed toward growth and achievement. Furthermore, this solution's adaptability promotes scalability, preparing you for future enhancements and making it a strategic choice for businesses poised for evolution and change. This forward-looking approach ensures that as your business evolves, the solution remains aligned with your growing needs.

What is ICTCRM?

ICTCRM is a modern, comprehensive communications and integrated Customer Relationship Management (CRM) system tailored to assist a variety of businesses. This adaptable software is multitenant and readily available for immediate use, offering a white label customization option that is especially advantageous for internet service providers, carriers, and telecommunications companies. Its multifaceted design enables organizations to handle customer engagements effectively while optimizing processes across multiple industries. Furthermore, ICTCRM's user-friendly interface and robust features ensure that businesses can enhance their customer service and operational efficiency simultaneously.

Media

Media

No images available

Integrations Supported

ICTBroadcast

Integrations Supported

ICTBroadcast

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wazo

Date Founded

2016

Company Location

Canada

Company Website

wazo.io

Company Facts

Organization Name

ICTVision

Date Founded

2006

Company Location

Australia

Company Website

www.ictcrm.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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