WhatsApp Reviews & Ratings

WhatsApp

4.6 out of 5 stars
Sonetel Reviews & Ratings

Sonetel

4.8 out of 5 stars

Ratings and Reviews 22 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 447 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • Aircall Reviews & Ratings
    4.3 out of 5 stars 1,838 Ratings
    Company Website for Aircall
  • Connecteam Reviews & Ratings
    4.6 out of 5 stars 10,769 Ratings
    Company Website for Connecteam
  • Google Workspace Reviews & Ratings
    4.6 out of 5 stars 69,294 Ratings
    Company Website for Google Workspace
  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,435 Ratings
    Company Website for 800.com
  • Yeastar P-Series PBX System Reviews & Ratings
    4.8 out of 5 stars 116 Ratings
    Company Website for Yeastar P-Series PBX System
  • Intermedia Unite Reviews & Ratings
    4.2 out of 5 stars 1,640 Ratings
    Company Website for Intermedia Unite
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Haystack Reviews & Ratings
    4.6 out of 5 stars 292 Ratings
    Company Website for Haystack
  • Rippling Reviews & Ratings
    4.7 out of 5 stars 22,631 Ratings
    Company Website for Rippling
  • Squaretalk Reviews & Ratings
    4.8 out of 5 stars 314 Ratings
    Company Website for Squaretalk

What is WhatsApp?

WhatsApp provides a fast, user-friendly, secure, and free messaging platform that is available on mobile devices worldwide. Tailored specifically for small business owners, WhatsApp Business can be downloaded without any charges, enabling users to create product and service catalogs. Additionally, this platform offers features that enhance customer interaction by automating responses, organizing messages, and allowing for swift replies. Beyond small businesses, WhatsApp also supports medium and large enterprises in managing customer service and sending essential notifications. For more information regarding the WhatsApp Business API, you can check their official site. Prioritizing user privacy, WhatsApp incorporates end-to-end encryption in its latest app versions, ensuring that your private conversations stay confidential. This level of security guarantees that only you and the person you're communicating with can view your messages and calls, preventing access by anyone else, including WhatsApp. Such a commitment to safeguarding your privacy reinforces the importance of secure connections in our increasingly digital world. As users continue to rely on messaging apps, the focus on security and privacy will likely remain a key concern for both individuals and businesses alike.

What is Sonetel?

Experience seamless communication with a free app that combines global phone numbers, customer chat, and team collaboration. You can obtain a local number from virtually any country or city, enhancing trust with visitors to your website, which can potentially boost sales. If you utilize our chat feature on your site, you can secure this service at no cost; otherwise, subscriptions begin at just $1.79 per month. Incoming calls can be answered for free through our innovative apps or redirected anywhere in the world for the same price as a local call. By supporting globalization and entrepreneurship, we aim to contribute positively to the world by equipping business owners in distant regions with tools that bridge gaps and create equality. Currently, around 160,000 out of the 170 countries that joined have transitioned to paying customers, showcasing the demand for effective communication solutions worldwide. Our mission is to continue fostering connections that empower individuals and businesses alike.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Stackreaction
Anon
Claude Code
Elixir Cloud
Emi
Followeran
Gruvi
Insight Dial
Kadabra
OpenFang
Pageify
SnatchBot
Street.co.uk
Uptonica
VooChat
WASender AI
Zena AI
Zono Support

Integrations Supported

Facebook
Facebook Messenger
Stackreaction

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

$0
Customer service, live chat and team communication functions are free. 1 phone number can be obtained free (with limitations) if you also use the free live chat widget. Otherwise virtual numbers worldwide start from $1.79 per month. Call forwarding worldwide costs like a local call.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Meta

Date Founded

2004

Company Location

United States

Company Website

www.whatsapp.com

Company Facts

Organization Name

Sonetel

Date Founded

2005

Company Location

Sweden

Company Website

sonetel.com

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Video Content

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Photo Gallery
Telephony
Video Chat
Voice Chat

International Calling

Not specified

Live Chat

Proactive Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Mobile Access
Push Notifications
Video Conferencing

Categories and Features

Business Phone Systems

Call Recording
Call Routing
IVR / Voice Recognition

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

Second Phone Number

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search

Telephony

IVR / Voice Recognition
VoIP

Virtual Phone Number

Not specified

Popular Alternatives

Element Reviews & Ratings

Element

5.0 out of 5 stars

Popular Alternatives

TollFreeForwarding Reviews & Ratings

TollFreeForwarding

4.2 out of 5 stars
Slack Reviews & Ratings

Slack

Salesforce
4.6 out of 5 stars
Telegram Reviews & Ratings

Telegram

4.7 out of 5 stars
Global Call Forwarding Reviews & Ratings

Global Call Forwarding

5.0 out of 5 stars
LINE Reviews & Ratings

LINE

Naver
3.7 out of 5 stars