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What is XCALLY?

XCALLY offers a user-friendly, scalable, and quickly deployable Omnichannel Contact Center solution. This software comes equipped with a variety of essential tools that support call center operations alongside its Omnichannel features. Key components include an IVR designer, a predictive dialer, scripting tools, dashboards, real-time panels, and analytics tailored for administrators and supervisors. Additionally, it supports WebRTC, a Windows Softphone, and a unified Web GUI for agents. Furthermore, XCALLY can seamlessly integrate through APIs with numerous external products and technologies, such as CRM systems, ticketing platforms, AI applications, bots, and text-to-speech services, enhancing its versatility and functionality. This allows organizations to create a customized and efficient customer service environment.

What is SolarDialer?

SolarDialer is an innovative AI calling assistant tailored for teams engaged in solar sales, appointment scheduling, and independent closing efforts. Users have the capability to upload their unworked or previous leads via a CSV file or API, thus empowering them to initiate customized campaigns with personalized scripts and responses. The AI agent interacts with homeowners in a friendly way, verifying their identity, asking qualifying questions, and smoothly transitioning interested leads to a sales closer. If a homeowner wishes to reschedule their conversation, the system can conveniently arrange a callback at a more suitable time. All calls are recorded, transcribed, and come with an AI-generated summary for quick reference, ensuring that users have all necessary information at their fingertips. Furthermore, SolarDialer takes into account each lead's time zone when placing calls and adheres to do-not-call preferences. The service also offers verified local US caller IDs to avoid spam classifications or allows teams to integrate their own VoIP systems. With integrations available for numerous CRM and automation platforms, including GoHighLevel, HubSpot, Zoho CRM, Pipedrive, Close, Freshsales, Salesflare, Zapier, Make, and n8n, its functionality is significantly enhanced. The billing model is based on minute usage in 6-second increments, with no charges for unanswered calls, no monthly subscription fee, and every account receiving a monthly credit of $2 for calls. Overall, this blend of features positions SolarDialer as an essential resource for solar sales professionals aiming to refine and enhance their outreach strategies. In today's competitive market, leveraging such a tool can significantly boost productivity and lead conversion rates.

Media

Media

No images available

Integrations Supported

Freshsales
Zoho CRM
Amazon Lex
Chatdesk
Dialogflow
Facebook
Microsoft Teams
Plivo
Salesforce
Sugar Sell
Telegram
Viber
Video RTC
WhatsApp
Zendesk

Integrations Supported

Freshsales
Zoho CRM
Close
GoHighLevel
Make
Salesflare
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0.22/minute
Usage-based calling: $0.22 per connected minute using SolarDialer's phone lines, or $0.14 per connected minute with your own VoIP carrier. Calls are billed in 6-second increments; unanswered calls are free. The vendor states there is no monthly fee and provides $2 in free calls each month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Xenialab

Date Founded

2007

Company Location

Italy

Company Website

www.xcally.com

Company Facts

Organization Name

SolarDialer

Date Founded

2023

Company Location

United States

Company Website

solardialer.net

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Communications

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Contact Management

Sales Dialers

Not specified

Categories and Features

AI Dialers

Not specified

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