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What is XI by Eleven Solutions?

XI by Eleven Solutions provides a cloud-driven VoIP and business communication platform designed to meet the needs of diverse organizations such as businesses, agencies, sales teams, and call centers. This state-of-the-art platform includes features like intelligent dialing, sophisticated business phone systems, and flexible communication tools that significantly improve both incoming and outgoing calls, enhance customer engagement, and increase team productivity. Built for durability, adaptability, and exceptional performance, XI by Eleven Solutions supports sales outreach, customer support, remote collaboration, and high-volume communication environments, utilizing advanced cloud technology and dependable connectivity. By incorporating these capabilities, the platform guarantees users can maintain uninterrupted communication across various channels, promoting a more cohesive workflow. This ensures that organizations can operate efficiently while staying connected with clients and team members alike.

What is CommPeak?

CommPeak enables contact centers to optimize inbound and outbound communication with cloud-based platforms that boost productivity, strengthen customer engagement, and drive sustainable business growth at scale. CommPeak’s range of products and services cover every stage of communication. Increase outreach with predictive dialing and omnichannel messaging, or manage business calling with Cloud PBX, an internet-based phone system. Use HLR LookUp to identify and connect with active numbers, reach global markets with A–Z VoIP termination, and purchase DID numbers to maintain a local presence. With over 100 CRM integrations CommPeak works with the systems you already use. CommPeak’s products provide real-time performance monitoring, for increased operational visibility and control. Backed by AI-insights, a tier-1 provider network, and 24/7 live support, CommPeak’s robust infrastructure helps businesses cut costs, streamlines workflows, and supports business growth.

Media

No images available

Media

Integrations Supported

Dynamics 365 Customer Service
FYNXT
HubSpot CRM
Intercom
LXCRM
LiveAgent
Pipedrive
Salesforce
Shopify
UTIP
Zapier
Zoho CRM
monday CRM
popcorn

Integrations Supported

Dynamics 365 Customer Service
FYNXT
HubSpot CRM
Intercom
LXCRM
LiveAgent
Pipedrive
Salesforce
Shopify
UTIP
Zapier
Zoho CRM
monday CRM
popcorn

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Eleven Solutions

Date Founded

2022

Company Location

United States

Company Website

www.elev1solutions.com

Company Facts

Organization Name

CommPeak

Date Founded

2012

Company Location

Hong Kong

Company Website

www.commpeak.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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