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What is Yonder?

Yonder acts as a holistic engagement tool specifically designed for providers of tours and activities. By combining AI-powered voice and chat assistants with functionalities for managing reviews and guest interactions, it enables businesses to swiftly respond to questions, streamline booking conversations, and sustain continuous communication with their clientele. Operators have the capability to establish automated responses for common inquiries, effectively route guest requests, and provide support across multiple digital channels. Furthermore, Yonder not only collects and manages customer reviews but also assists in formulating responses and offers teams valuable insights to effectively measure guest satisfaction. The platform integrates effortlessly with reservation systems and communication tools tailored for tour operators, making it available on web, iOS, and Android platforms. Serving a diverse array of tourism businesses, from independent operators to larger companies with multiple locations, Yonder is crafted to assist in managing guest inquiries and feedback both before and after a tour or activity, ensuring a unified experience for every customer. In addition to this, its capabilities contribute significantly to boosting overall guest satisfaction and improving operational productivity. This makes Yonder an essential resource for anyone looking to elevate their guest engagement strategy.

What is Sadie?

Sadie is a cutting-edge AI conversational host and phone agent specifically tailored for the hospitality industry, available 24/7 to handle incoming calls, answer customer inquiries, and manage reservations and orders autonomously, ensuring that businesses capitalize on every opportunity without sacrificing service excellence. With its advanced natural language processing capabilities, Sadie interacts with callers in a friendly and professional tone, addressing general questions, confirming or modifying reservations, securely processing deposits, and referring more complex issues to human staff when necessary. It seamlessly integrates with popular reservation systems like OpenTable and various hotel booking platforms, ensuring that all calls and reservations synchronize efficiently with the existing operations of the venue, providing a holistic view of guest interactions and bookings. By removing the necessity for additional personnel to manage calls, Sadie significantly reduces the burden tied to manual call management, allowing businesses to attract more bookings and orders, especially during peak times or outside of standard operating hours, while also improving the overall customer experience. This state-of-the-art solution not only helps hospitality businesses run more effectively but also drives increased revenue and enhances customer satisfaction, creating a win-win scenario for both providers and patrons. Furthermore, the implementation of such technology represents a forward-thinking approach to customer service in the hospitality sector, paving the way for more innovative solutions in the future.

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Media

Integrations Supported

Checkfront
Facebook Messenger
FareHarbor
IBIS
Instagram
Peek Pro
Rezdy
The Flybook
Ventrata
WaveRez
WhatsApp
Xola
Zapier
Zaui

Integrations Supported

Now Book It
OpenTable

API Availability

Has API

API Availability

Pricing Information

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Offered?

Pricing Information

$92 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TOMIS Holdings

Date Founded

2017

Company Location

United States

Company Website

www.yonderhq.com

Company Facts

Organization Name

Sadie

Date Founded

2024

Company Location

Ireland

Company Website

www.heysadie.ai/

Categories and Features

AI Chatbots

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

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