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What is Yonder?

Yonder acts as a holistic engagement tool specifically designed for providers of tours and activities. By combining AI-powered voice and chat assistants with functionalities for managing reviews and guest interactions, it enables businesses to swiftly respond to questions, streamline booking conversations, and sustain continuous communication with their clientele. Operators have the capability to establish automated responses for common inquiries, effectively route guest requests, and provide support across multiple digital channels. Furthermore, Yonder not only collects and manages customer reviews but also assists in formulating responses and offers teams valuable insights to effectively measure guest satisfaction. The platform integrates effortlessly with reservation systems and communication tools tailored for tour operators, making it available on web, iOS, and Android platforms. Serving a diverse array of tourism businesses, from independent operators to larger companies with multiple locations, Yonder is crafted to assist in managing guest inquiries and feedback both before and after a tour or activity, ensuring a unified experience for every customer. In addition to this, its capabilities contribute significantly to boosting overall guest satisfaction and improving operational productivity. This makes Yonder an essential resource for anyone looking to elevate their guest engagement strategy.

What is Yelp Host?

Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.

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Integrations Supported

Checkfront
Facebook Messenger
FareHarbor
IBIS
Instagram
Peek Pro
Rezdy
The Flybook
Ventrata
WaveRez
WhatsApp
Xola
Zapier
Zaui

Integrations Supported

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

API Availability

Has API

API Availability

Has API

Pricing Information

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Offered?

Pricing Information

$129 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TOMIS Holdings

Date Founded

2017

Company Location

United States

Company Website

www.yonderhq.com

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

business.yelp.com/restaurants/products/yelp-host/

Categories and Features

AI Chatbots

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Voice Agents

Not specified

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