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What is Zena AI?
Zena enables companies to function effortlessly within the WhatsApp platform.
Instead of requiring clients to leave the chat for an external website, complete forms, or wait for email replies, Zena allows these processes to occur within the messaging interface itself. This integration facilitates lead generation, answers common inquiries, shares documents safely, directs team questions, and handles follow-ups, all seamlessly embedded in a regular WhatsApp conversation.
For teams, Zena amplifies the chat experience by adding an operational framework that supports interactions: it includes a multilingual AI that can reply in both written and spoken formats, a unified WhatsApp inbox, functionalities for capturing leads, broadcasting messages, CRM timelines, detailed analytics, no-code chat flows, integration with Google Sheets, access to REST APIs, and assistance with WhatsApp Coexistence onboarding. This extensive range of features guarantees that businesses can connect with customers effectively while keeping communication processes streamlined and organized, ultimately enhancing overall productivity.
What is Chakra Chat?
Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams.
This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents.
Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects.
Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support.
It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users.
Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process.
This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.
Media
No images available
API Availability
API Availability
Has API
Pricing Information
$55
Free Trial Offered?
Pricing Information
$12.49/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Chromebook
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Fictora Labs
Date Founded
2025
Company Location
United Arab Emirates
Company Website
fictoralabs.ae
Company Facts
Organization Name
ChakraHQ
Date Founded
2019
Company Location
India
Company Website
chakrahq.com
Categories and Features
WhatsApp Marketing
Not specified
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics