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What is Zoom Phone?

The cloud phone solution is specifically built for the Zoom platform, offering a modern user interface paired with enterprise-grade features that enhance voice communication. The Zoom administrator portal facilitates user management and provisioning, along with monitoring call quality and usage metrics. With a globally distributed cloud infrastructure, Zoom ensures secure HD Voice with exceptional reliability suitable for enterprises. Users can seamlessly make and receive calls, share content, and engage in video meetings, while also having the ability to send chat messages through Zoom's desktop or mobile applications. Additionally, phone calls can be effortlessly upgraded to Zoom Meetings, eliminating the need for participants to disconnect or dial into a different conference bridge. Native applications for Windows, MacOS, and Android are designed for ease of use and optimize both voice and video quality. As the range of countries offering local phone numbers continues to expand, customers looking for simplified global telephony management can easily port their numbers to Zoom to streamline their communications. This comprehensive integration allows businesses to enhance collaboration and connectivity across various regions.

What is Horizon Hosted Phone System?

The Horizon phone system is an all-encompassing communication solution that provides an extensive range of both landline and mobile telephony capabilities via an intuitive web interface. As the foremost cloud telephony choice available in the market, Horizon features a robust set of tools tailored to meet the requirements of businesses, regardless of their size or structure. Cavendish has established itself as a leader in delivering the Horizon system, gaining deep knowledge in its setup, installation, training, and support for diverse phone system configurations that today’s enterprises need. With the ability to implement auto attendant functionalities, organizations can enhance call routing efficiency by offering callers various menu options to choose from. Moreover, users enjoy the convenience of accessing their phone numbers and adjusting settings from any authorized device within the company, which significantly boosts communication flexibility and operational efficiency. This level of adaptability positions Horizon as an essential resource for contemporary businesses striving to refine their telephony strategies while also promoting seamless connectivity across teams and clients. Ultimately, the combination of advanced features and user-centric design ensures that businesses can remain competitive in an increasingly digital landscape.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Teams
Chorus by ZoomInfo
Five9
Google Workspace
Jiminny
NiCE CXone Mpower
Outdoo AI
Pickle
Pipedream
PowerSuite
Slack
Theta Lake
Tray.ai
Variphy
WEX Field Service Management

Integrations Supported

Microsoft 365
Microsoft Teams
3CX
Cisco Secure Cloud Analytics
InVentry
Microsoft Outlook

API Availability

API Availability

Pricing Information

$14.99 per user per month
Or $12.49 per user per month if paid annually

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.us

Company Facts

Organization Name

Cavendish

Company Location

United Kingdom

Company Website

www.cavcoms.com/horizon/

Categories and Features

AI Receptionists

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Not specified

Telephony

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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