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What is ZoomMate?

ZoomMate is an AI-powered workplace productivity and automation platform developed by Zoom to help organizations transform conversations, meetings, and business information into actionable work. The platform extends the capabilities of Zoom AI Companion with agentic AI functionality for autonomous task execution, enterprise knowledge retrieval, and multistep workflow automation. Its meeting intelligence features include automated note-taking, customizable meeting summaries, agenda preparation, discussion analysis, and identification of follow-up actions. ZoomMate can search meeting transcripts, team chats, documents, contacts, and other information stored within Zoom Workplace to answer questions and retrieve relevant organizational context. Agentic search also connects to external applications and web sources, allowing users to research topics and analyze information across multiple systems. The platform provides prebuilt AI agents for sales, marketing, IT, finance, and other business functions, as well as tools for creating custom agents using organizational knowledge and connected applications. Users can interact with these agents directly or invoke them within Zoom Team Chat channels to request information and delegate tasks. Workflow automation supports scheduled briefings, recurring status reports, approval routing, CRM updates, meeting follow-ups, and actions triggered by events or messages. Its contextual memory capabilities retain relevant work information to help generate personalized responses and reduce the need to repeat instructions. ZoomMate integrates with Salesforce, Jira, Google Drive, Microsoft OneDrive, and other supported business applications while providing access to Zoom Slides, Sheets, Paper, and Canvas for generating professional deliverables.

What is Zoom Chat?

Zoom Chat is an AI-powered workplace messaging and collaboration application developed by Zoom to help organizations manage conversations, coordinate projects, and automate everyday business activities. The platform is included in Zoom Workplace and provides direct messaging, group conversations, persistent communication channels, and shared collaboration spaces. Its customizable interface allows users to organize conversations into folders, prioritize important messages, configure notifications, and monitor colleague availability. Continuous meeting chat connects Zoom Meetings with persistent messaging threads, allowing participants to share information before meetings and continue conversations afterward. Meeting resources such as AI-generated summaries, recordings, links, and shared files remain accessible within related chat channels. Zoom's AI capabilities help users summarize unread conversations, extract action items, draft responses, and retrieve relevant information from organizational discussions. The platform also supports AI-powered document summarization, natural language search, and assistance with coordinating meetings based on participants in a conversation. Custom AI agents can connect to approved enterprise applications and organizational knowledge sources to perform multistep tasks and automate business workflows through chat. Shared Spaces enables teams to organize multiple channels under common projects, departments, or initiatives and simplify access management for participants. Integration with Google Drive, Microsoft 365, OneDrive, SharePoint, Jira, Asana, Workday, and other business applications allows users to access documents, receive notifications, and coordinate tasks without switching platforms. Zoom Chat also supports message translation, external contact collaboration, voice and video messaging, searchable conversation histories, and integration with Zoom Meetings, Zoom Phone, Zoom Whiteboard, and other workplace productivity tools.

Media

Media

Integrations Supported

Jira
Zoom
Zoom Whiteboard
Zoom Workplace
Microsoft Outlook
Model Context Protocol (MCP)
Zoom Events

Integrations Supported

Jira
Zoom
Zoom Whiteboard
Zoom Workplace
Asana
Constant Contact
Docusign
Evernote
GitHub
HubSpot Marketing Hub
OneVault
Ortto
Qualtrics XM Platform
Qumu
Recurly
Zendesk
monday AI work platform

API Availability

API Availability

Pricing Information

$16.67/user/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/ai-assistant/

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/team-chat/

Categories and Features

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

AI Meeting Assistants

Not specified

AI Productivity

Not specified

AI Tools

Not specified

AI Workspaces

Not specified

Generative AI

Not specified

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing

Internal Communications

App Integration
Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Video Conferencing

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