Ratings and Reviews 2 Ratings
Ratings and Reviews 12 Ratings
Alternatives to Consider
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AircallAircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 250+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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PBXwarePBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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Yeastar P-Series PBX SystemYeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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PhonexaPhonexa is a unified platform built to optimize tracking and distribution for calls, leads, compliance, clicks, email, accounting, and more. The all-in-one marketing automation platform empowers brands and performance marketers to manage and distribute leads, track pay-per-call campaigns, increase ROI, and automate every stage of the customer journey. At the core of Phonexa’s platform are LMS Sync for intelligent lead management and lead distribution and Call Logic for advanced call tracking, routing, and pay-per-call campaigns. Phonexa’s core solutions and six add-ons are powered by automation, smart routing, and real-time analytics, empowering performance marketers to capture, qualify, verify, and route leads efficiently while maximizing visibility, compliance, and profitability across all marketing channels. Serving industries such as finance, insurance, home services, and beyond, Phonexa delivers complete visibility, fraud prevention, and compliance at scale. The platform combines advanced analytics, intelligent lead management, AI-enabled Call Agents, and smart routing to help businesses convert more qualified leads, improve ROI, and achieve growth through data transparency and control.
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CallHubCallHub is an all-in-one digital outreach platform helping political campaigns, nonprofits, advocacy groups, unions, and businesses connect with their audiences at scale through calls, texts, email, and automation. Built for both high-volume and personalized engagement, CallHub offers Predictive, Power, and Auto Dialers with AI-driven Smart Insights that analyze call sentiment in real time. Features like Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance boost call deliverability and answer rates. On the messaging front, CallHub enables Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join campaigns with SMS/MMS support, link tracking, and automated responses. Workflow automation ties all channels together, while the mobile app makes it easy for volunteers to join and manage campaigns on the go. Seamless integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud keep your data unified and up to date. Compliant with SOC 2, ISO 27001, GDPR, and TCPA, CallHub is trusted by over 200,000 campaigns worldwide, powering 1B+ calls and 750M+ texts to date.
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DialerAIOur autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts. This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider. By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
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AdversusAdversus is an innovative outbound calling solution designed to enhance your calling strategies and automate tedious manual tasks, while also offering insightful data to refine your outbound operations. Established in 2015 by a group of founders who were dissatisfied with the inflexibility of existing solutions, our mission was to revolutionize the outbound calling landscape. We deliver a highly customizable solution that empowers users to tailor every facet of their workflow according to their specific needs. The core objective of Adversus is to create a robust, future-ready platform that consistently meets the evolving demands of the market. Our ambition extends beyond mere adaptation; we aim to redefine the limits of what can be achieved in outbound calling. Adversus has been adopted by businesses across various sectors, significantly enhancing their outbound calling effectiveness, and we provide options suitable for organizations of all sizes, ensuring that everyone can benefit from our cutting-edge features. Additionally, our commitment to continuous improvement ensures that as the industry evolves, so does our solution, keeping our clients at the forefront of outbound communication.
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net2phoneScattered conversations cost businesses time, money, and customers. When voice, chat, video, and support tickets live in different systems, teams lose context, customers repeat themselves, and problems take longer to solve. net2phone fixes this. For 30+ years, net2phone has built AI-powered communication technology for businesses that treat customer experience as a competitive advantage. Today more than 500,000 users rely on net2phone to turn everyday conversations into retention and growth, backed by expert guidance at every step of implementation and beyond. Unite brings voice, messaging, video, and chat together in one workspace. Calls and video are recorded and transcribed automatically, sentiment analysis flags how conversations are actually going, action items get tracked without manual entry, and AI drafts the follow-up emails, so teams stop switching tabs to get work done. AI Agent takes routine work off your team's plate entirely. It answers customer questions, resolves support cases, books appointments, and processes returns across phone and chat, in more than 30 languages, and hands off to a human the moment a conversation needs one. Coach AI reviews every single voice, video, and text interaction, not a sample, so managers can see exactly how each rep and department are performing, spot coaching opportunities, and act on real call summaries and sentiment data instead of guesswork. uContact powers high-volume sales and support operations with intelligent routing, omnichannel automation, and live dashboards, keeping customer experience consistent no matter how much volume comes in. net2phone integrates with the systems you already run, includes a no-code workflow builder, and is protected by enterprise-grade security throughout, so the technology keeps delivering measurable results long after go-live.
What is astTECS?
The *astTECS IPPBX system serves as the perfect solution for businesses of all sizes, ensuring a comprehensive set of high-end features at a reasonable cost while holding TEC certification from the Government of India. This innovative PBX solution empowers organizations to be adaptable, forward-thinking, and competitive, all while streamlining telecom costs. Additionally, the *astTECS Call Center Dialer stands out as an omnichannel contact center solution, featuring a sophisticated real-time dashboard to monitor agents effectively. With the incorporation of advanced analytics and AI-driven capabilities, this dialer significantly enhances both agent productivity and customer interactions. Furthermore, *astTECS offers a robust call recording solution tailored for your business needs, with an intuitive voice recorder that boasts a range of advanced functionalities. Seamless integration with various PBX systems is a key benefit, as it supports ISDN/PRI, IP, analog lines, and mobile networks, ensuring comprehensive recording of all incoming and outgoing calls. This all-in-one solution not only optimizes communication but also facilitates better decision-making through detailed call insights.
What is VirtualPBX?
VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every feature already included. One simple plan. No contracts. No feature gates. Zero surprises.
Just smarter voice for growing companies—whether teams operate at a desk, on the road, or remotely.
Teams can deploy AI FrontDesk for intelligent 24/7 call handling, then scale into advanced messaging capabilities as business needs evolve.
Founded by the pioneers who invented cloud telephony in 1997, VirtualPBX backs every account with expert, U.S.-based human support from people who genuinely understand small business. Having the right technology is important—but having the right team behind it levels the playing field.
Integrations Supported
Salesforce
Asterisk
Facebook Messenger
LeadSquared
Sugar Connect
Integrations Supported
Salesforce
Amazon Web Services (AWS)
Dropbox
Nekton.ai
Planfix
Stackreaction
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$18/month
Free Trial Offered?
Supported Platforms
SaaS
Android
Windows
Mac
On-Prem
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
24 Hour Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
*astTECS
Date Founded
2007
Company Location
India
Company Website
www.asttecs.com
Company Facts
Organization Name
VirtualPBX
Date Founded
1997
Company Location
United States
Company Website
www.virtualpbx.com
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Monitoring
Not specified
Call Recording
Archiving
Call Sharing
Call Tracking
CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Mail
PBX
Not specified
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Voice Broadcasting
Not specified
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business Text Messaging
Not specified
Business VoIP
VirtualPBX Business VoIP stands out as a leading provider in the realm of cloud-based communication solutions, catering to organizations of various sizes. With an extensive experience spanning over 27 years, VirtualPBX offers a dependable VoIP service boasting an impressive uptime of 99.999%. The platform is equipped with a range of sophisticated features and is backed by outstanding customer service. As a privately held company based in the United States, VirtualPBX is committed to delivering award-winning support around the clock, every day of the year, and offers flexible solutions that can adapt as your business expands. Small enterprises can enjoy significant cost savings, averaging between 40-80%, making VirtualPBX a practical and trustworthy option for their communication needs.
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
VirtualPBX Contact Center is transforming the landscape for small to medium-sized contact centers. Boasting more than 27 years of expertise in cloud communications, VirtualPBX delivers a tailored and all-encompassing solution for remote contact center needs. As a privately-owned company based in the United States, VirtualPBX provides exceptional customer support available around the clock, software known for its remarkable reliability with 99.999% uptime, and countless options for customizing call flows and queues to cater to the specific requirements of each client.
Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Forwarding
Not specified
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition
Caller ID
Not specified
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Communications
Not specified
Contact Center as a Service (CCaaS)
Not specified
IVR
Not specified
Online Fax
Not specified
SMS Marketing
VirtualText is a comprehensive text messaging platform designed to enhance communication between businesses and their customers or employees through the use of their current phone numbers. This all-inclusive solution enables users to send and receive both SMS and MMS messages, consolidating all text interactions into a single, user-friendly interface. How It Operates VirtualText streamlines communication, promoting efficiency in your workflow. Here are some of its standout features: Collaborative Inbox: Team members can collectively access a unified inbox to oversee all text and web chat dialogues. This ensures that the entire communication history is centralized, reducing the likelihood of missed messages. Automated Texting: Increase productivity by automating your message distribution. You can configure automatic responses, schedule texts for future delivery, or establish drip campaigns for marketing initiatives, reminders, and follow-up communications. Contact Organization: Maintain an organized contact list and tailor your messaging effectively. You can categorize audiences and utilize keywords to automatically enroll new subscribers, ensuring your outreach is both relevant and targeted.
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Scheduled Messaging
Shortcodes
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Toll Free 800 Number
Not specified
Unified Communications
Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Vanity Phone Number
Not specified
Video Conferencing
Mobile Access
Presentation Tools
Real-Time Chat
Record & Playback Ability
Two-Way Audio & Video
Video Conferencing
Virtual Phone Number
Not specified
Voicemail
Not specified