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What is automobil?

Puzzle Auto emerges as an advanced AI solution specifically designed for automotive dealerships, operating continuously to convert leads and missed calls into scheduled appointments without human intervention. This groundbreaking technology efficiently handles both incoming and outgoing inquiries concerning sales, service, trade, finance, and maintenance via multiple communication channels, such as phone calls, SMS, and email; it mimics human conversation, gathers customer data, and promptly delivers call summaries and recordings to CRM systems while automatically booking appointments. The platform integrates effortlessly with CRM, DMS, calendars, and telephony systems, providing customizable workflows and an extensive selection of over 50 templates tailored to the specific needs of each dealership. Furthermore, Puzzle Auto enriches its capabilities with Puzzle OS, a data cloud that aggregates over 1,000 metrics pertinent to auto retail, spanning sales, marketing, fixed operations, and market intelligence, which offers real-time scorecards, alerts, anomaly detection, forecasts, and detailed dashboards to support strategic decision-making. This comprehensive approach not only optimizes dealership operations but also equips them with valuable insights, enhancing both growth and operational efficiency significantly. By leveraging these tools, dealerships can remain competitive in a rapidly evolving market.

What is Mia?

Mia is a cutting-edge conversational assistant tailored for car dealerships, facilitating the automation of both incoming and outgoing customer interactions at any time of day. It skillfully handles phone calls, texts, and emails, offers support in multiple languages, and can efficiently arrange appointments or route inquiries based on the dealership’s protocols. By integrating effortlessly with dealership systems, including inventory management, customer relationship management, and service scheduling, Mia guarantees that responses are both coherent and aligned with brand guidelines. This revolutionary agent functions across various operational areas—sales, service, and reception—turning lost opportunities into potential revenue streams while alleviating human staff from repetitive tasks. Mia ensures round-the-clock availability, maintains a seamless conversational experience, and is equipped to manage multiple languages, with the capability to escalate matters to human employees when needed. By optimizing operational workflows, Mia not only improves the customer experience but also dramatically enhances efficiency within the dealership setting, paving the way for smarter customer interactions. Ultimately, Mia represents a significant leap forward in how dealerships can engage with their clients, ensuring that they remain competitive in an ever-evolving marketplace.

Media

Media

Integrations Supported

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
Tekion
VinSolutions Connect CRM
Xtime
vAuto

Integrations Supported

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
Tekion
VinSolutions Connect CRM
Xtime
vAuto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

automobil

Date Founded

2020

Company Location

Canada

Company Website

automobil.ca/en

Company Facts

Organization Name

Mia

Company Location

United States

Company Website

www.mia.inc/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Popular Alternatives

Popular Alternatives

Centra Auto Reviews & Ratings

Centra Auto

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