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What is eVoice?

eReceptionist, a service under the well-regarded j2 Global (NASDAQ:JCOM), stands as a significant player in the communication industry. With an extensive and rapidly growing network that spans over 4,200 cities across 49 countries and six continents, it serves more than 11 million subscribers worldwide. Offering a state-of-the-art virtual receptionist service, eReceptionist presents an innovative and on-demand voice communication solution tailored for mobile professionals, remote workers, small businesses, and independent entrepreneurs, helping them cultivate a more professional image while boosting their productivity. Clients opting for eReceptionist gain access to a level of quality and professionalism typically reserved for Fortune 500 corporate phone systems, all without the burden of high equipment costs or fees. The service features cost-effective call forwarding options, allowing users to direct calls seamlessly to their home phone, office phone, mobile device, or voicemail. Moreover, it enables users to assign extensions to up to three different numbers for effective call management, ensuring that unanswered calls can be directed to voicemail. Users benefit from the convenience of receiving voicemail messages via email, guaranteeing that they stay connected and never miss crucial communications. With eReceptionist, businesses not only enhance their communication efficiency but also position themselves for greater success in an increasingly competitive market landscape.

What is Kloudtalk?

An innovative text-to-speech IVR solution converts any text into spoken words, thereby removing the necessity for expensive professional voice recordings in your IVR installation. This system supports audio and video conferencing for as many as 200 participants and seamlessly integrates with mobile apps. Equipped with intelligent call routing, it effectively directs customer inquiries to the right agents, thus boosting both client satisfaction and agent efficiency. Customers can also leave voicemails after hours, which are forwarded to your email for easy access. You can design multi-tiered IVRs and route calls to different departments, while also customizing IVR menus to handle a wide range of incoming requests adeptly. Furthermore, the ability to obtain phone numbers across more than 50 countries allows you to access virtual numbers in almost all major markets instantly. In today's fast-paced business environment, effective communication with customers and prospective clients is crucial, as audio remains the most widely used form of interaction across various sectors. This advanced system not only facilitates smoother communication but also dramatically enhances the overall effectiveness of business processes, ensuring that you stay ahead in a competitive landscape. By leveraging such technology, companies can adapt quickly to customer needs and improve service delivery.

Media

Media

Integrations Supported

Desktop.com
PhoneNumberGuy

Integrations Supported

API Availability

API Availability

Pricing Information

$79 per month

Pricing Information

$20 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

j2 Global

Company Location

United States

Company Website

www.evoice.com

Company Facts

Organization Name

Kloudtalk

Date Founded

2015

Company Location

India

Company Website

www.kloudtalk.com

Categories and Features

Answering Services

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Forwarding

Not specified

Legal Answering

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

Virtual Receptionist

Not specified

Categories and Features

Call Center

Real-time Chat
Reporting/Analytics

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