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What is Mtalkz?

A cloud-centric platform provides SMS marketing solutions that help businesses establish connections, engage with users, and foster customer growth through a diverse array of services such as SMS, RCS, Voice, Email, WhatsApp, and Google Verified SMS. Catering to over 400 enterprises, it continuously evolves its offerings to streamline engagement processes and enhance conversion rates. Furthermore, the platform equips businesses with agile marketing automation tools, facilitating automated data ingestion, content generation, customer journey mapping, campaign activations, and real-time reporting. This comprehensive approach ensures that businesses can effectively reach their audience while optimizing their marketing strategies for maximum impact.

What is Gupshup?

Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.

Media

Media

Integrations Supported

Magento
MoEngage
Shopify
WebEngage
WooCommerce
WordPress
Zoho CRM

Integrations Supported

BoldDesk
BytePhase
CampX
Fyno
Kylas
PubNub
Quickwork
Raven
Salesforce
Sell.Do
Stackreaction
Tookan
Truto

API Availability

Has API

API Availability

Has API

Pricing Information

$0.003
Usage based pricing
Free Trial Offered?

Pricing Information

$0.01
Usage based pricing
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Mtalkz Mobility Services

Date Founded

2017

Company Location

India

Company Website

www.mtalkz.com

Company Facts

Organization Name

Gupshup

Date Founded

2004

Company Location

United States

Company Website

www.gupshup.io

Categories and Features

Email APIs

Not specified

Email Marketing

A/B Testing
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Template Management

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Mass Texting
Message Personalization
Mobile Keywords
Polls / Voting
Scheduled Messaging
Shortcodes

WhatsApp Marketing

API
Alerts
Bulk Messaging
Campaign Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Chat SDK & API

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Communication APIs

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components

Conversational Marketing

Appointment Scheduling
Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication

WhatsApp Marketing

API
Alerts
Autoresponder
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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