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What is nCONTACT?

A cloud-based solution significantly expands the corporate office's ability to connect with remote and mobile employees, acting as an integrated system that enhances communication and productivity throughout the workforce. By leveraging cloud-based communication tools, businesses can avoid the hassles associated with purchasing, installing, and maintaining traditional on-site telephone systems. Additionally, these solutions make it easy to extend corporate phone systems to remote locations and mobile team members, while enabling the integration of multiple collaboration tools into a single, cohesive platform. Nevertheless, a major challenge lies in identifying a solution that ensures optimal reliability, quality, and scalability to meet diverse business needs. The GDS nCONTACTâ„¢ Hosted Unified Communications Service features a user-friendly interface that merges voice, presence, and chat capabilities, thereby promoting collaboration and enhancing overall productivity. Crafted by experienced networking and communication experts at GDS, this service is hosted in secure, enterprise-grade data centers and backed by outstanding customer support. Furthermore, implementing such a cloud-based solution not only streamlines operations but also positions organizations for future adaptability and growth, ensuring they remain competitive in an ever-evolving market. Ultimately, the strategic adoption of these technologies can lead to significant long-term benefits for businesses.

What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

Media

Media

Integrations Supported

Alexa Smart Properties
Bitrix24
Bliro
CallFinder
Campaign Monitor
Electric
HaloPSA
HubSpot Operations Hub
Kizen
Microsoft Outlook
Odoo
Okta
PCRecruiter
Prodoscore
REIPro
Revamp CRM
RingCentral AI Receptionist
Rippling
Time Miner
Zapier

Integrations Supported

Alexa Smart Properties
Bitrix24
Bliro
CallFinder
Campaign Monitor
Electric
HaloPSA
HubSpot Operations Hub
Kizen
Microsoft Outlook
Odoo
Okta
PCRecruiter
Prodoscore
REIPro
Revamp CRM
RingCentral AI Receptionist
Rippling
Time Miner
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Global Data Systems

Date Founded

1987

Company Location

United States

Company Website

www.getgds.com/services/voice-collaboration/hosted-voip

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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