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What is oChats?

oChats serves as an all-in-one live chat software and CRM specifically designed for sales via WhatsApp and various social media platforms. Leveraging the official Meta WhatsApp Cloud API, it consolidates customer interactions into a unified team inbox that facilitates collaboration among multiple agents. Key features include automation of workflows driven by preset rules, 24/7 chatbot availability, streamlined processes for lead qualification and chat distribution, extensive WhatsApp broadcast campaigns, integration of contacts from various channels, and a comprehensive analytics dashboard for managers, complete with detailed permission controls. This platform significantly improves communication efficiency while offering crucial insights into team performance and customer engagement tactics. Furthermore, oChats empowers businesses to foster stronger relationships with their customers through enhanced interaction management.

What is 6rsh?

6rsh brings together WhatsApp Business, Instagram direct messaging, and website live chat into a single, cohesive team inbox. This integration empowers businesses to launch pre-approved WhatsApp template campaigns, automate order notifications and authentication alerts, and utilize an AI-driven assistant that can handle typical inquiries while referring more complicated issues to human representatives. Furthermore, WhatsApp Flows support tasks such as lead generation, appointment scheduling, feedback collection, and the management of support requests. The platform boasts CRM features, including maintaining contact records, tracking conversation histories, tagging, managing orders, and setting reminders for follow-ups. By connecting with e-commerce platforms like WooCommerce, Shopify, and Salla, it enhances order notifications and aids in recovering abandoned shopping carts; additionally, integration with automation tools like Zapier, Make, and Pabbly Connect streamlines workflow processes. With its website chat widget and a dedicated app for Android devices, teams are able to monitor and manage conversations effectively. Designed specifically for small to medium-sized businesses, online retailers, and agencies, the platform offers an intuitive interface available in both Arabic and English, making it accessible to a wide array of users. This all-encompassing strategy allows organizations to optimize their customer engagement and significantly improve communication efficiency. As a result, businesses can better meet the needs of their clients while fostering stronger relationships.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

Salla
Shopify
WooCommerce

API Availability

API Availability

Has API

Pricing Information

$359/year
Free Trial Offered?

Pricing Information

$5.99/month
A free plan is available. Paid plans are offered with monthly or annual billing; annual billing offers two months free (17% savings). Meta's per-conversation WhatsApp fees are billed separately.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Yaeris Digital Services

Date Founded

2019

Company Location

Malaysia

Company Website

ochats.io

Company Facts

Organization Name

Aldadah Future Trading

Date Founded

2026

Company Location

United Arab Emirates

Company Website

6rsh.com

Categories and Features

Categories and Features

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