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What is oChats?

oChats serves as an all-in-one live chat software and CRM specifically designed for sales via WhatsApp and various social media platforms. Leveraging the official Meta WhatsApp Cloud API, it consolidates customer interactions into a unified team inbox that facilitates collaboration among multiple agents. Key features include automation of workflows driven by preset rules, 24/7 chatbot availability, streamlined processes for lead qualification and chat distribution, extensive WhatsApp broadcast campaigns, integration of contacts from various channels, and a comprehensive analytics dashboard for managers, complete with detailed permission controls. This platform significantly improves communication efficiency while offering crucial insights into team performance and customer engagement tactics. Furthermore, oChats empowers businesses to foster stronger relationships with their customers through enhanced interaction management.

What is ChatSales?

ChatSales is a cloud-driven CRM solution crafted for sales teams that leverage messaging services such as WhatsApp, Instagram, and Facebook Messenger. It consolidates communication into a shared inbox, allowing agents to assign chats, take notes, label conversations, review client interaction histories, and lead potential customers through user-friendly sales processes. The platform boasts an AI assistant that utilizes industry-specific insights to answer questions, qualify leads, update CRM records, and transition conversations to human agents when necessary. Sales teams can tailor message routing, create automated responses based on specific keywords, oversee follow-up communications, send broadcast messages using Meta-approved templates, and evaluate sales performance metrics. Furthermore, it integrates effortlessly with payment gateways, e-commerce platforms, CRM systems, and advertising tools, while also providing API and webhook capabilities. This web-based service connects to the WhatsApp Business Platform, enabling it to operate alongside the WhatsApp Business app using the same phone number. Specifically designed for businesses engaging customers through chat in Latin America and beyond, ChatSales serves as a versatile solution for contemporary sales methodologies. By offering an array of robust tools, ChatSales significantly improves the productivity and effectiveness of sales teams in managing customer interactions, ultimately driving better sales outcomes. Its adaptability to various messaging platforms and seamless integration with existing systems make it an essential asset for businesses aiming to enhance their customer engagement strategies.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

Google Ads
Kommo
Mercado Pago

API Availability

API Availability

Has API

Pricing Information

$359/year
Free Trial Offered?

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Yaeris Digital Services

Date Founded

2019

Company Location

Malaysia

Company Website

ochats.io

Company Facts

Organization Name

ChatSales

Date Founded

2026

Company Location

United States

Company Website

chatsales.app/en/

Categories and Features

Categories and Features

CRM

Not specified

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