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What is smsmode?

smsmode© serves as a Communication Platform As A Service, providing comprehensive mobile messaging routing solutions. Engage with your global customer base utilizing our cutting-edge and robust tools designed for effective communication. Our platform allows for seamless integration with your current systems, enabling you to enhance their capabilities through mobile messaging. Leverage our REST, SMPP, and various plugins to create tailored integrations for your applications, CRMs, ERPs, and beyond, with expert guidance and thorough documentation to help you succeed. This European solution not only adheres to GDPR standards but also boasts ISO 27001 and 27701 certifications, ensuring the highest levels of security. With a service level agreement (SLA) of 99.95%, we are committed to delivering reliability and excellence. Additionally, our commitment to corporate social responsibility reflects our dedication to ethical business practices in Europe.

What is Gupshup?

Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Klaviyo
Marigold Engage
WhatsApp
Zapier

Integrations Supported

BoldDesk
BytePhase
CampX
Fyno
KonnectzIT
Kylas
PubNub
Quickwork
Raven
Salesforce
Sell.Do
Stackreaction
Swift AMS
Tookan

API Availability

Has API

API Availability

Has API

Pricing Information

€9 per month + 4.40 cts / SMS
Free Version
Free Trial Offered?

Pricing Information

$0.01
Usage based pricing
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

smsmode©

Date Founded

2004

Company Location

France

Company Website

www.smsmode.com

Company Facts

Organization Name

Gupshup

Date Founded

2004

Company Location

United States

Company Website

www.gupshup.io

Categories and Features

Chatbot

Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Social Media Integration

Communication APIs

Not specified

Landing Page

A/B Testing
Analytics
Drag & Drop

SMS API

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support

Virtual Phone Number

Not specified

Categories and Features

Chat SDK & API

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Communication APIs

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components

Conversational Marketing

Appointment Scheduling
Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication

WhatsApp Marketing

API
Alerts
Autoresponder
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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