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What is smsmode?

smsmode© serves as a Communication Platform As A Service, providing comprehensive mobile messaging routing solutions. Engage with your global customer base utilizing our cutting-edge and robust tools designed for effective communication. Our platform allows for seamless integration with your current systems, enabling you to enhance their capabilities through mobile messaging. Leverage our REST, SMPP, and various plugins to create tailored integrations for your applications, CRMs, ERPs, and beyond, with expert guidance and thorough documentation to help you succeed. This European solution not only adheres to GDPR standards but also boasts ISO 27001 and 27701 certifications, ensuring the highest levels of security. With a service level agreement (SLA) of 99.95%, we are committed to delivering reliability and excellence. Additionally, our commitment to corporate social responsibility reflects our dedication to ethical business practices in Europe.

What is Sinch Engage?

Sinch Engage provides businesses with the ability to utilize various messaging platforms such as WhatsApp, Facebook Messenger, and Instagram Direct Messaging, as well as Apple Messages for Business, and other channels like Telegram, Viber, and Webchat for effective marketing, sales, and customer support. Supported by our official collaborations with all major messaging applications, our platform ensures complete compliance with privacy regulations, backed by a dedicated team of professionals available around the clock to assist you. This comprehensive approach empowers businesses to engage with their customers seamlessly across multiple channels.

Media

Media

Integrations Supported

WhatsApp
ElectroNeek
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Marigold Engage
Zapier

Integrations Supported

WhatsApp
Facebook
Facebook Messenger
Instagram
Rambox
Telegram
Viber

API Availability

Has API

API Availability

Has API

Pricing Information

€9 per month + 4.40 cts / SMS
Free Version
Free Trial Offered?

Pricing Information

499€ per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

smsmode©

Date Founded

2004

Company Location

France

Company Website

www.smsmode.com

Company Facts

Organization Name

Sinch

Date Founded

2015

Company Location

Germany

Company Website

engage.sinch.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Social Media Integration

Communication APIs

Not specified

Landing Page

A/B Testing
Analytics
Drag & Drop

SMS API

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support

Virtual Phone Number

Not specified

Categories and Features

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Sentiment Analysis

Conversational Marketing

Chatbot
Human Handover
Lead Qualification
Multi-Channel Communication

Customer Communications Management

Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

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