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What is sureDispatch?

A user-friendly online event management system streamlines the assignment of tasks for field technicians while allowing for real-time updates and tracking capabilities, as well as supporting invoice creation and cash management, ensuring thorough data oversight for daily business activities. Dispatch equips organizations to efficiently manage their entire dispatch workflow through both mobile and web applications. The web platform empowers users to log and oversee calls, assign technicians and vehicles to specific tasks, store customer details, and facilitate invoicing and transaction processing with ease. In addition, the free mobile app, available on both Android and iOS devices, allows users to receive job assignments, update project statuses, take photos, interact with customers, and more. The Dispatch system significantly boosts the productivity of both vehicles and technicians, while also providing an extensive array of tools, including customizable reporting options tailored to various industry requirements. This comprehensive solution not only optimizes operations but also enhances the overall competitiveness of businesses in their respective markets. With its blend of functionality and user-centric design, Dispatch becomes an indispensable asset for organizations aiming for growth and efficiency.

What is Orna?

Computer-aided dispatch systems enhance the ability of dispatchers to oversee multiple incidents at once while efficiently coordinating the deployment of patrol officers. By utilizing an optimized dispatch framework, the process of relaying calls can be streamlined, allowing for timely updates to officers in the field, and resulting in commendations from clients for prompt response times. When dispatchers or patrol officers have suggestions, they can easily incorporate this feedback into the call, complete with time-stamps for precise record-keeping. In scenarios involving natural disasters, the collaboration between different security firms becomes crucial; thus, dispatch can consolidate various agencies or companies into a single call, ensuring that all necessary resources are readily accessible. Additionally, documents such as photographs can be effortlessly attached to the call; these images are then included in the PDFs of closed cases and can be set up to appear in both automated and manual activity reports. If a person or vehicle linked to the service call is encountered—whether existing in your records or newly added—you can conveniently associate them with the call, which enhances the overall efficiency and precision of the dispatch process. This interconnectedness not only supports real-time decision-making but also fosters improved communication among all parties involved, ultimately leading to a more cohesive response effort. The ability to integrate feedback and resources ensures that the dispatch process remains adaptable and responsive to changing situations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sure Ecosystem

Date Founded

1997

Company Location

United States

Company Website

dispatch.sureecosystem.com

Company Facts

Organization Name

Kerkton Security Technologies

Date Founded

2016

Company Location

United States

Company Website

www.kerkton.com/computer-aided-dispatch

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

Trucking

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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