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What is telli?

Telli is a cutting-edge call automation solution that leverages AI technology to optimize both outbound and inbound telephone interactions for businesses, allowing AI voice agents to conduct seamless, human-like conversations aimed at lead qualification, appointment setting, or the efficient transfer of warm leads to human agents. The platform features sophisticated dialing methods, dynamic number switching, and automated callback options to significantly improve call pick-up rates, all while offering multilingual voice agents with natural accents that effectively engage customers in their preferred language. Furthermore, it integrates effortlessly with CRM systems, calendars, and customer workflows, enabling calls to trigger actions such as scheduling, data gathering, or lead transfers without any manual dialing or follow-up. In addition, Telli provides comprehensive call transcriptions and summaries, yielding valuable insights into outcomes, sentiment analysis, and discussion topics, which allow teams to monitor performance on a larger scale and adjust their outreach strategies accordingly. This platform facilitates rapid connection with leads immediately after acquisition, promoting nurturing, re-engagement, or follow-up through various channels such as phone, SMS, WhatsApp, or email, thereby ensuring a holistic approach to customer interactions. By streamlining communication processes, Telli not only boosts overall productivity but also significantly enhances the effectiveness of lead management, paving the way for businesses to achieve their growth objectives more efficiently. With its robust features, Telli positions itself as an essential tool for companies seeking to improve their customer engagement strategies.

What is isLucid?

isLucid is an AI voice agent platform designed to reduce the cost of phone-based customer operations while improving response speed and service quality. It replaces manual call handling with intelligent voice agents that operate 24/7 without queues or wait times. Businesses use isLucid to automate customer support, appointment scheduling, lead qualification, order processing, reminders, and follow-ups. By handling high call volumes automatically, organizations lower staffing costs, eliminate missed calls, and ensure consistent customer experiences across all interactions. The platform combines natural, human-like phone conversations with real-time operational insights. Voice AI manages customer interactions, while Smart Analytics tracks call outcomes, sentiment, and performance, helping teams identify inefficiencies and continuously optimize workflows. isLucid supports over 100 languages, deploys in as little as two weeks, and typically reduces call handling costs by up to 70%. Customers benefit from faster resolution, zero hold times, and round-the-clock availability. Used across healthcare, financial services, telecommunications, insurance, retail, real estate, BPO, and technology sectors, isLucid helps organizations scale service operations without increasing headcount. For security-sensitive environments, isLucid offers on-premise deployment through a dedicated hardware solution, ensuring full control over voice and customer data.

Media

Media

Integrations Supported

Azure DevOps
Jira
Microsoft Teams
WhatsApp
Zapier

Integrations Supported

Azure DevOps
Jira
Microsoft Teams
WhatsApp
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

telli

Date Founded

2024

Company Location

United States

Company Website

www.telli.com

Company Facts

Organization Name

Lucid Agreements

Date Founded

2020

Company Location

Lithuania

Company Website

islucid.com

Categories and Features

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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