Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Freshservice Reviews & Ratings
    4.6 out of 5 stars 2,173 Ratings
    Company Website for Freshservice
  • Serviceaide Reviews & Ratings
    4.1 out of 5 stars 244 Ratings
    Company Website for Serviceaide
  • Flagsmith Reviews & Ratings
    4.8 out of 5 stars 43 Ratings
    Company Website for Flagsmith
  • VoucherCart Reviews & Ratings
    4.9 out of 5 stars 67 Ratings
    Company Website for VoucherCart
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk
  • ServoDesk Reviews & Ratings
    4.9 out of 5 stars 25 Ratings
    Company Website for ServoDesk
  • DropTrack Reviews & Ratings
    4.5 out of 5 stars 191 Ratings
    Company Website for DropTrack
  • ClickUp Reviews & Ratings
    4.6 out of 5 stars 19,572 Ratings
    Company Website for ClickUp
  • KORONA POS Reviews & Ratings
    4.7 out of 5 stars 228 Ratings
  • Bravo POS for Pawnbrokers Reviews & Ratings
    4.8 out of 5 stars 92 Ratings
    Company Website for Bravo POS for Pawnbrokers

What is uBugtrack?

uBugtrack is a sleek and efficient collaboration tool that enables real-time oversight of tasks, issues, crashes, and releases. To facilitate quick updates, any changes made to a ticket since your previous check-in are displayed in bold for your convenience. When you start a new build, clicking "create release note" allows uBugtrack to automatically include all recently resolved or closed tickets in the release note. Furthermore, any new comments you post on a ticket will be instantly sent to a specified Slack channel, ensuring your team stays updated. The platform also offers a RESTful JSON API, which allows seamless integration with your current applications to boost functionality. As it stands, uBugtrack is available in public beta at no cost, with no limitations on usage, enabling you to manage production tickets without concerns over data removal once the beta phase ends. This makes it a superb option for teams seeking a streamlined and effective task management system, providing both ease of use and extensive features.

What is atSpoke?

atSpoke transforms the service desk experience by converting disorganized Slack IT support channels into an efficient service platform. Leveraging AI technology, it can swiftly resolve 40% of incoming tickets, ensuring prompt and effective issue resolution. The system smartly triages, categorizes, and assigns service requests, while also enabling actions to be initiated from various tools directly within the tickets. This innovative workplace service desk simplifies the challenges of conventional IT ticketing, leading to quicker and more efficient internal support. Designed with usability and speed in mind, it is easily accessible to all team members. By harnessing machine learning, atSpoke automates knowledge sharing and service requests, facilitating a smooth conversational ticketing experience that works with Slack, Teams, email, web, and SMS. Its extensive integrations throughout your technology ecosystem enable users to achieve more without leaving the ticketing interface. Specifically optimized for Slack, it delivers an exceptional chat experience, and onboarding is remarkably simple—employees can begin using atSpoke within seconds. By automating repetitive tasks through AI, atSpoke significantly enhances workplace productivity, allowing teams to concentrate on strategic initiatives. In the end, atSpoke not only improves service desk capabilities but also empowers employees to work more intelligently and effectively, fostering a more proactive work environment. This holistic approach to support streamlines communication and collaboration across the board.

Media

Media

Integrations Supported

Integrations Supported

Asset Panda
BambooHR
Dropbox
Gmail
Jamf Now
Jamf Pro
JupiterOne
Microsoft Outlook
Microsoft Teams
Okta
Oomnitza
PagerDuty
ServiceNow
Slack
Speak
Trello
Workato
Workday HCM
Zapier
Zoom

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

$4 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

uBugtrack

Company Location

France

Company Website

ubugtrack.com

Company Facts

Organization Name

atSpoke

Date Founded

2017

Company Location

United States

Company Website

www.askspoke.com

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Issue Auditing
Issue Scheduling
Project Management
Task Management

Categories and Features

AI Customer Service

Not specified

Artificial Intelligence

Chatbot
Process/Workflow Automation

Chatbot

Not specified

Conversational AI

Pre-configured Bot

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Ticket Management

Popular Alternatives

Feedback Reviews & Ratings

Feedback

Marmeto

Popular Alternatives

Text Reviews & Ratings

Text

Text Inc.
5.0 out of 5 stars
Testeum Reviews & Ratings

Testeum

5.0 out of 5 stars
Tidio Reviews & Ratings

Tidio

5.0 out of 5 stars
BoldDesk Reviews & Ratings

BoldDesk

Syncfusion
Alcea BugTrack Reviews & Ratings

Alcea BugTrack

Alcea Tracking Solutions by Alcea Technologies Inc.