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What is volai?

Volai is an all-encompassing communication platform designed specifically for developers, AI agents, and small enterprises that need seamless phone capabilities integrated into their applications or automated systems. This platform provides users with the ability to obtain local phone numbers, allowing for the making and receiving of calls, as well as sending and receiving SMS messages on compatible numbers that support inbound SMS. To facilitate a wide range of operations such as number management, call handling, and messaging, it offers a REST API alongside an MCP server, while real-time updates for call and SMS events are delivered through webhooks, which include transcripts and summaries created by the voice agent. This advanced voice agent can manage incoming calls and initiate outgoing ones, thereby effectively supporting various workflows like receptionist services and appointment confirmations. Users benefit from an intuitive web portal to monitor their service easily, can integrate with compatible AI development tools, or redirect calls to SIP systems for enhanced flexibility. Additionally, the availability of phone numbers, SMS capabilities, activation times, and pricing structures can vary widely depending on the country and type of number selected. Charges for service usage are deducted from prepaid credits, with customers also having the option to choose monthly plans for added convenience, ultimately enhancing their communication capabilities. In conclusion, Volai is dedicated to refining and improving the communication experience for its users through a comprehensive array of features and flexible integrations that cater to diverse needs.

What is Dialogist?

Dialogist serves as a cloud-based AI voice agent solution designed specifically for businesses that manage both incoming and outgoing calls. Teams have the flexibility to tailor these agents to perform a range of tasks, including responding to inquiries, setting appointments, verifying orders, resolving customer issues, sending payment reminders, contacting job applicants, following up on leads, and collecting feedback through surveys. The system seamlessly integrates with existing phone lines through SIP and can utilize documents and websites as knowledge bases, while also possessing the ability to access or amend records in real time during conversations using platforms like Salesforce, Creatio, and Zendesk, along with various HTTP tools. Furthermore, calls can be transferred to a human agent according to specified criteria, and detailed summaries, transcripts, and recordings are maintained in a call journal for future reference. With support for voice interactions in 48 languages, the platform also includes a browser-based testing feature that allows users to evaluate the setup before initiating live calls. Businesses can select between Standard and Pro plans, which come with a set monthly fee for each agent, while telephony services incur additional charges; an Enterprise version is available for organizations that prefer on-premises deployment. With its comprehensive features and intuitive design, Dialogist distinguishes itself as a forward-thinking solution that significantly enhances customer communication efficiency. This innovative approach not only streamlines processes but also fosters better engagement with customers.

Media

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Media

No images available

Integrations Supported

Claude Code
Cursor
ElevenLabs
Model Context Protocol (MCP)
OpenAI
Vapi AI
n8n

Integrations Supported

Creatio
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

490 CZK/month
An optional monthly plan starts at 490 CZK/month and provides 600 CZK in monthly credit, equivalent to 190 minutes of calls with the voice agent, with a phone number included. Monthly plan credit expires at the end of the billing period. Pay-as-you-go service is also available without a required plan, and topped-up credit does not expire. Rates vary by country and number type. Published Czech rates include phone numbers from 25 CZK/month, incoming calls at 0.50 CZK/min, outgoing calls at 0.92 CZK/min, SMS to Czech and Slovak numbers at 1.36 CZK/segment, and voice-agent use at 2.50 CZK/min in addition to the call rate. Calls are billed by the second, and prices exclude VAT.
Free Trial Offered?

Pricing Information

$50/agent/month
Standard is $50 per agent/month, excluding VAT. Pro is $75 per agent/month, excluding VAT. Agent use has no per-minute fee; telephony is billed separately. Enterprise pricing is available on request.

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

ANOVIA Finance s.r.o.

Date Founded

2016

Company Location

Czech Republic

Company Website

volai.eu/

Company Facts

Organization Name

Creomate DOO

Date Founded

2022

Company Location

Serbia

Company Website

dialogist.cc/

Categories and Features

SMS API

Not specified

Categories and Features

AI Voice Agents

Not specified

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