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What is wCRM?

wCRM is an open-source customer relationship management tool specifically designed for WhatsApp, acting as a collective inbox for teams that handle customer interactions through the messaging platform. It brings together sales and support conversations into a single workspace, allowing teams to optimize lead management, synchronize replies, and effectively monitor follow-up activities. Aimed at startups, small businesses, sales teams, and agencies, wCRM facilitates the daily management of inquiries, customer service dialogues, and sales interactions. Its collaborative features enable team members to respond together, keep communication organized with clients, and oversee the workflows associated with follow-ups and lead information. By merging team conversation management with a CRM-like structure for leads, wCRM seeks to improve how organizations manage customer interactions on WhatsApp, promoting efficiency and clarity in communication. This tool not only boosts the quality of customer service but also streamlines the sales process, allowing teams to operate more effectively and focus on building stronger relationships with their clients. By utilizing wCRM, organizations can ensure they are always responsive to customer needs while maintaining a structured approach to their sales efforts.

What is Uptonica?

Uptonica is an all-encompassing platform tailored for online enterprises that prioritize sales, lead generation, and customer support. By merging commerce, marketing, and customer engagement into a single workspace, it empowers teams to harness AI capabilities in conjunction with their integrated business data. This platform allows teams to efficiently manage customer interactions while accessing vital information like CRM data, order histories, product details, pricing strategies, and marketing campaigns, eliminating the redundancy of using multiple tools for the same information. Uptonica features a centralized inbox that brings together various communication channels, such as WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat, thereby enhancing customer engagement. It also aids in optimizing product listings with essential descriptions, attributes, and translations, while compiling advertising data from Google and Meta into a unified report for clearer sales attribution. Additionally, the platform provides the capability to connect related orders and conversations to customer records, offering a more holistic perspective on customer interactions. Created by the same team behind Webgas, Uptonica leverages their extensive experience supporting Shopify brands in Italy and beyond since 2019. With its cutting-edge features, Uptonica aspires to revolutionize the management of online business operations, making it simpler and more effective for users. The platform's design reflects a deep understanding of the challenges faced by online retailers, ensuring that it meets a wide array of business needs.

Media

No images available

Media

Integrations Supported

n8n

Integrations Supported

Claude
Google Ads
Google Analytics
Google Calendar
Google Tag Manager
Klaviyo
Mailchimp
Meta Ads
Model Context Protocol (MCP)
PrestaShop
Qapla'
Salesforce
Shopify
Stripe
Telegram
WhatsApp
WooCommerce
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

€199/month
Starter is €199/month plus VAT per company during launch pricing for the first 100 customers, then €239/month plus VAT. Annual billing is €1,990 plus VAT (€166/month equivalent) for the first 100 customers, then €2,388/year. Optional guided onboarding is priced separately.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

SRLINES SOFTWARE HOUSE

Date Founded

2022

Company Location

Pakistan

Company Website

wcrm.si

Company Facts

Organization Name

Webgas Srl

Company Location

Italy

Company Website

uptonica.com

Categories and Features

CRM

Not specified

Categories and Features

AI CRM

Not specified

AI eCommerce

Not specified

Chatbot

Not specified

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