Cvent Event Management Reviews

A good broad-spectrum planning platform, from RFP planning through post-event data collection, Cvent provides solutions for all avenues.

Many trainings offered, new products rolled out on consistent basis, adaptability, customization, accessibility.

Occasionally there are fields missing that would be helpful filters, or rules cancel each other out.

Overall, I would highly recommend. They are continually improving their platform and rolling out new exciting updates.

Cvent provides an all-inclusive platform for creating and managing events. They have excellent customer service and have been able to solve for almost all of our organizations’ problems.

CVENT does come at a high cost — it’s been worth it, but I wish it was more affordable for all to use.

I love it! This program is more detailed than other programs and much easier to handle. Cvent makes sure that I am aware of new updates to the program. I love that!

I love that this takes the manual work off my plate and reports happen so much quicker and any other data we are collecting.

When there is a platform change and it feels like we have to start learning over again.

Overall I've had a great experience with Cvent! It is a very useful tool and it is really helpful for our event strategy.

Great way to capture registrations for my event. We utilize the attendee hub as well for registrants to get the agenda on their mobile device at the event and to rewatch sessions on demand after the event.

Some of the email and list functionalities are restrictive. I sometimes need to send an email to someone who is not the "intended recipient" i.e. an admin from a sponsor or an internal member of my team. Cvent makes it hard to do this as it only shows potential recipients as those who are on the invite list.

Cvent Event Management is a powerful tool for event professionals, streamlining event planning and execution while offering robust analytics. It's a top choice for organizations with complex event needs and a budget to match.

One of the standout features is the event website builder, which allows you to create professional, customizable event websites without any coding skills. This feature alone saves a significant amount of time and effort.

Cvent's pricing may be a concern for smaller organizations, as it's more suitable for medium to large-scale events. Also, the learning curve for some advanced features can be steep for new users.

Great product that delivers great event experiences both in-person and virtually in line with our brand and allows us to track performance against KPIs.

Great features for customisation including changing menu names, uploading brand imagery and colours.

Allows for complex registration paths that can be defined by event attendee type.

Good reporting.

Sometimes there are too many menu options to work through to get to where you need.

Very great experience. They make our day to day better and easier when it comes to all things meeting management.

Easy to use across all avenues. You can do everything from one program. From sourcing to event management, diagramming, on-site registration, and post event needs.

Great help desk as well!

can be difficult to learn new things but help desk assists.

CVENT makes me shine at my organization. I love creating events and the ease of working in Flex to create great events.

The ease and streamline process of my small meetings to the elaborate experience with my larger conferences. CVENT has cornered every detail I need from reporting, travel, hotel, financial and registering needs all under 1 roof. The customer service is phenomenal. Picking up the phone or creating a case is an ease.

Having the time to dive in all of the training I can get through the many resources available to me. I'm going to do better.

Really enjoyed my experience with CVENT and all the help they provide in setting everything up! Excited to use it in the future!

The feasibility and accessibility of using the app and website to register our guests and print badges!

Overall there isn't much that I did not like. I am always just confused about time zones when planning meetings with our team!

Makes my life a lot easier! Fantastic all rounder and has so many features that make planning and running an event a breeze.

Love the venue finding, registration and app making features. The portals make website design and information upload so much easier! A good all rounder for anyone looking to gather all your event information in one place. Fantastic training on how to use the program too!

Can be a bit daunting to new users but with the training it becomes second nature.

Using Cvent for 10+ years, I see how dedicated they are to improving by adopting the most current technologies and increasing their offerings to become a 1 stop shop. From where they began, to where they are now is really impressive and I imagine they will continue down that path.

Cvent is the most complete event management solution in the marketplace. From sourcing, to registration, automated emails, event sites, data capture, app, check-in, polling and surveys, marketing automation integration, it does it all.

Marketo integration could use more flexibility for the out of the box solution.

Cvent Event Management is a very positive overall experience. We continued to use and will do so into the future. The platform meets our needs very well.

Cvent Event Management is a great platform to use for managing your events from planning through close out and post event activity. We have used it for many years now and have had great success. The features are great and the interface continues to be modernized and updated.

Cvent Event Management is a very good platform. There are no major drawbacks. It has email capability that is sufficient, but not as robust as tools like MailChimp or active Campaign.

I love Cvent! It has taken our events up several levels and made our events much more professional. Conference attendees love the Cvent registration process and planners love the tool and how it is a one-stop-shop for events. Cvent makes us more efficient and makes us look good!!

Cvent is an incredible product. It has allowed our organization to promote events, collect registration and payment information, communicate directly with attendees, and provides a platform to host in-person, hybrid, or virtual events. In addition, the reporting feature is outstanding. I have always had excellent experiences with the sales team and with tech support. Are attendees love the Cvent experience and we have received countless positive comments. I highly recommend Cvent.

There is a bit of a learning curve and training period that is somewhat extensive. We found that the employee's that may only need to use it on a very occasional basis, struggled with learning.

Overall the platform is amazing with tons of great features. I would certainly recommend it to others.

I like the nice event pages and how the platform can be a total event solution for any business or brand.

It is hard to navigate at times. It is not very user-friendly if you are not used to it.

The more you use Cvent the more you find helpful tools that make using the system that much better. The help desk & chat features are easy to use when you need them.

I use Cvent on a daily basis for multiple clients. What I like best is that I can configure each site to what my clients specific needs are, using their branded guidelines, and attendee diversity. Every event we do is unique, we have events that are a basic RSVP site, to complex builds that need a great deal more of attention. I can customize our sites easily with stored themes & images, and access the travel widgets and pre-set contact information, all of which make my job that much easier.

I'm still getting used the the mobile app/attendee hub feature. I miss being able to assign attendees to groups like we did in the previous programming system.

I've used Cvent for over 8 years and watched it become more user-friendly, develop a better UI for registrants, quickly and efficiently embrace the need for virtual and hybrid events during the pandemic and create a comprehensive and solid product, and strengthen their training and user networking community. Though I've looked at other products over the years, I've never felt like it was worth making a change to give up the capabilities and data Cvent's products offer.

Cvent is designed for the entire lifecycle of event management. The software has features and modules to cover nearly any scenario you need to manage with integrated data flow, is well-supported, and regularly updated with new features, many developed from user input.

Because of its flexibility and capabilities, it can take some time to become really fluent in the software. It's also not the cheapest solution; though the core software is robust, to build a full end-to-end solution (with abstract submission, onsite badge printing, an event app, etc.) necessitates the purchase of add-on modules.

I’ve grown to appreciate the true value and unlimited amount of tools that Cvent offers. It is truly a one-stop-shop for your event and marketing efforts.

I really love that Cvent offers a one-stop-shop solution for all of your event planning. The introduction of the attendee hub has really caught my attention as the keyholder for our guidebook app and seeing the disconnect of pushing attendees to use that app has been troublesome. But after attending CventConnect and learning more about attendee hub I see the true value of how this will bring our attendee engagement and experience to another level.

I stumbled a lot with learning how to customize our themes and incorporate our branding into the website builder. I think more of a step-by-step demo of how to use and best practices is needed from the initial introduction of Cvent.

My overall experience with Cvent has been positive. The customer service team is top notch! Anytime we were struggling to use a function someone would be available to help us and would get us back on track. Thank you for the excellent customer service.

Cvent's platform is very user friendly and makes planning an event much easier. I love that you can customize and brand everything however you need it for your event.

I haven't found anything in Cvent that I don't like.

Overall Cvent gives me a lot of useful tools to use throughout my event, to help plan my meetings and manage my delegates.

Easy to use throughout the stages of your event, Cvent has a solution for almost every part of planning and execution. Everything links together so your event can be seamless.

Some aspects are a little outdated, but these are constantly being improved. For instance the badge designer is very hard to use, but I know a new version has just recently been released.

I would recommend for planners who need a system to track and manage attendee registrations. There are a ton of other features Cvent offers too, like surveys and reporting.

I have been a Cvent customer for over 3 years. Working in meeting planning, Cvent has been a great tool for attendee registration and keeps us organized.

There can be hiccups with Cvent from time to time, sometimes locking you out of the site. While consistently getting better, there are still some features that need to be updated.