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What is Guusto?

Guusto empowers HR professionals to develop recognition initiatives aimed at enhancing retention among frontline employees.

In contrast to typical recognition services that mandate preloading and payment for all staff members, Guusto offers a complimentary single-user account that allows rewards to be sent to anyone.

Recipients have the flexibility to select their rewards from a vast array of global merchants.

The platform also provides various redemption formats, including web access, mobile applications, TV displays, and print options, ensuring that even deskless workers can participate.

Furthermore, Guusto operates without markups and contributes to social good by donating one day of clean water for every gift dispatched, thereby fostering a positive impact on communities.

This unique approach not only enhances employee engagement but also promotes corporate social responsibility simultaneously.

Pricing

Price Starts At:
Free
Price Overview:
Free: Single users ONLY pay for rewards

Lite: $125/mo

Essential: $2.50/seat/month
Peer-to-Peer Program

Premium: $3.50/seat/month
Peer-to-Peer Program

Visit our website to learn more
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Guusto provides an API

Screenshots and Video

Company Facts

Company Name:
Guusto
Date Founded:
2013
Company Location:
Canada
Company Website:
get.guusto.com/sourceforge
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English
French
Spanish

Guusto Categories and Features

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Employee Recognition Software

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Employee Engagement Software

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
  • Reviewer Name: Akinyemi A.
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Product

    Date: Jan 02 2022
    Summary

    Excellent and fantastic. It has wide acceptance across variety of stores. The pricing is also competitive and reasonable.

    Positive

    This is the best product I have used so far for customer loyalty rewards. The fact that it can be used across variety of stores makes it a top choice.

    Negative

    Nothing I can think of for now. Would be glad to share if any comes up.

    Read More...
  • Reviewer Name: Sherlon B.
    Position: Personal Support Workey
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Guusto

    Date: Dec 23 2022
    Summary

    My overall experience with Guusto was straight forward I had no issues registering my gift card. I was able to register my card without asking my son for help with I usually do. I have fun choosing where I want to spend my money with Guusto since I had so much retailer to choose from.

    Positive

    I like the fact that guests offer a variety of stores where you can use your gift card and not have it limited. I also like the fact how easy the make the process of registering your card is, Also they offer a variety of stores to choose from.

    Negative

    There is no cons for me. I am comfortable with Guusto and will definitely use this to be a part of my gift giving ideas from now on. I will also introduce Guusto to my friends and family because it is really an easy and convenient way for gifting.

    Read More...
  • Reviewer Name: Saranya K.
    Position: AIA
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I found Guusto to be very convenient to send and use gifts.

    Updated: Dec 06 2022
    Summary

    Guusto makes it easier to send gifts online so that peers can choose to redeem them as they wish. There are multiple options to choose from.

    Positive

    Guusto offers a variety of different vendors to choose from.
    Easy to send gifts to other peers as an appreciation.

    Negative

    I would suggest adding options, like Mastercard, in case peers want a general prepaid card instead of a particular vendor, which can be easily added to Apple Pay.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales associate
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Guusto review

    Date: Nov 18 2022
    Summary

    Excellent i love it amazing fantastic, best reward program ever, no better customer support than this.

    Positive

    It feels like a positive review board for coworkers and employees. It allows you to send positive review of an employer from customer or coworker without anything negative to show appreciation.

    Negative

    The user interface of Guusto is difficult to navigate, it's hard for new users to know what is going on, needs a tutorial or a complete overhaul for the site. most importantly how to give reviews to co workers and to see rewards and points

    Read More...
  • Reviewer Name: Kim T.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great platform for sending gift cards

    Date: Feb 26 2022
    Summary

    Overall I really liked this platform, great choice if you are looking to send a gift card to someone.

    Positive

    Great platform for sending gift cards, the platform is very easy to use, there are many options on where to redeem the gift card.

    Negative

    They could improve by adding more partners on where we can redeem the gift card.

    Read More...
  • Reviewer Name: Mayank N.
    Position: Accountant
    Has used product for: 6-12 Months
    Uses the product: Yearly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing Service

    Updated: Dec 23 2022
    Summary

    I love this service. It’s been around a year i’m using this service. I first used thios service when i received a gift voucher from my manager in my first job and now at my new job I recommend this to my VP and he loved the idea. He was shocked after knowing that we don’t have to brainstorm every time what reward we should give our team to motivate them.

    Positive

    The variety of options Guusto has. I do not have to think about what employees will like they can choose themselves.

    Negative

    Could add more products. They should collaborate with more brands.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Guusto

    Date: Mar 31 2022
    Summary

    This is very great product that I would recommend to use. I found it very easy to use. Thanks to make it easy to use.

    Positive

    Great product, that i would recommend for any to use. This product is very easy to use and is very simple to learn.

    Negative

    The user interface could some improvement but overall it is well design.

    Read More...
  • Reviewer Name: Hans E.
    Position: Assistant Manager
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Interesting model, flexible reward options

    Date: Feb 11 2022
    Summary

    You aren't locked in to one vendor, your recipient has options that they can tailor to their liking, even split the reward across several vendors. Very flexible.

    Positive

    I like the option of choosing where the reward gets applied. There are lots of vendors and selections to choose from, so you can find something for every taste.

    Negative

    It could use clearer instructions on where to click and how to proceed. I like the overall interface but there was a point where I did not know what to click next to continue. I eventually figured it out.

    Read More...
  • Reviewer Name: Roger J.
    Position: Insurance Advisor
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Feb 22 2022
    Summary

    I received a Guusto gift from my employer. It was so easy to redeem. You follow the link, create an account and pick where you want to use your card. Completed in less than 5 minutes.

    Positive

    First time that I have used Guusto. I've redeemed electronic gift cards in the past. Usually there was a speed bump or two. Ot this time. Seamless, painless and fast.

    Negative

    I only have had a positive experience using Guusto.

    Read More...
  • Reviewer Name: CECILIA T.
    Position: Travel agent
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    BEST CUSTOMER SERVICE EVER!!!

    Date: Dec 28 2022
    Summary

    Solving the issues of having to drive around, more over having to leave the convenience of your home, just to purchase gift cards. It brings gift cards to you! Less valuable time being used.

    Positive

    I love the customer service at Guusto, they make redeeming gift cards so simple and easy. They ensure you are assisted and understand what and how to use gift cards! One of the best customer services thus far!

    Negative

    Sometimes website glitches and you will have to re-do the entire transaction.

    Read More...
  • Reviewer Name: Kyla W.
    Position: Insurance Advisor
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Mar 01 2022
    Summary

    It is very user friendly, it makes receiving and choosing gift cards a breeze and there are so many to choose from.

    Positive

    It is so easy to use and there are so many options available for gift cards. There really is something for everyone!

    Negative

    There is nothing that I don’t like about Guusto!!!

    Read More...
  • Reviewer Name: Rebecca C.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Yearly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Efficiency

    Date: Dec 03 2022
    Summary

    Good overall experience, customer service was good, could be a better way to browse through options but plenty of options overall.

    Positive

    Ease of use, good customer service & platform, Plenty of options and easy way to give out gifts without having to mail/contact people directly.

    Negative

    It glitched out the first time I bought the car, and there was not follow up on any remediation or recognition that this happened. However, customer service eventually contacted and made sure I was refunded.

    Read More...
  • Reviewer Name: Pankaj P.
    Position: Senior Team Leader
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing Experience

    Date: Jan 10 2022
    Summary

    Amazing experience. Going to recommend everyone whom I know. It was good to see website as user friendly.

    Positive

    Easy to use. The website is user friendly. Step by step process to use website. First time I have ever used a website for e-gift card & it was great experience.

    Negative

    Nothing which I can remember. Everything seems to be on right place.

    Read More...
  • Reviewer Name: Paul U.
    Position: Activation Improvement
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Stuff

    Date: Jan 01 2022
    Summary

    Beautiful experience with no complications in process of sending or receiving gifts. Guusto is a fabulous initiative.

    Positive

    Seamless and stressless way of gifting as well as an effective method of recognizing/rewarding employees.

    Negative

    Would love to see more merchant options available on the list. Otherwise I have no issues whatsoever.

    Read More...
  • Reviewer Name: Meredith W.
    Position: Care Associate
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use, reliable, and simple

    Date: Apr 13 2022
    Summary

    Overall, it is a streamlined service that is truly user-friendly, reliable, and effective. Customer support is always amazing as well. I would highly recommend.

    Positive

    It is a streamlined service that is truly user-friendly, reliable, and effective. Customer support is always amazing as well.

    Negative

    I cannot think of a downfall, it truly is a life and time saver.

    Read More...
  • Reviewer Name: Derek S.
    Position: Building manager
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Wonderful product

    Date: Mar 29 2022
    Summary

    10/10. It is easy to setup and even some of our less "techy" employees found it straight forward and easy to use.

    Positive

    How simple and easy it is to use. While it is a challenge to reward your employees at distance this product makes it much simpler and employees loved the options.

    Negative

    So far there isn't anything we haven't liked with this product.

    Read More...
  • Reviewer Name: Marley O.
    Position: CPA
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Convenient

    Date: Mar 08 2022
    Summary

    Very easy to use to send and receive gifts. I loved the variety of suppliers available to choose from.

    Positive

    Guusto is an extremely convenient way to share a thank you! I love the variety of businesses available to redeem with.

    Negative

    Having to create an account and be logged in to track.

    Read More...
  • Reviewer Name: Suzanne B.
    Position: Supervisor
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and Fast

    Updated: Feb 20 2022
    Summary

    I have been a user for a few months, have not had any issues when emailing support they get back to you same day with in a few hours or less. No issues would continue using the site.

    Positive

    Very easy to use the application. Very fast. User friendly was able to move around the site. Only takes a few minutes and then you are done.

    Negative

    There really is no cons but they could add more selection of gift cards.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Broker
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Guusto Review

    Date: Dec 22 2022
    Summary

    Overall I am very excited to continue using Guusto and look forward to any and every opportunity to receive gifts.

    Positive

    Easy and intuitive user interface, exciting list of vendors. The support team seems to be very friendly and easy to get in touch with.

    Negative

    There is honestly nothing that I have found with Guusto to be a negative experience.

    Read More...
  • Reviewer Name: Maliha M.
    Position: Customer service representative
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    So many options

    Date: Jan 06 2022
    Summary

    I love Guusto so far and i will be using it in the future for myself as well as my friends and family.

    Positive

    I liked it gave me so many options to explore. From tons of restaurants to coffee shops and from clothing stores to shoe shops as well.

    Negative

    I didn’t dislike anything about it. I was a little bit confused at first on how to use it.

    Read More...