HubSpot CRM Reviews

I use HubSpot every day and it's fantastic. It's reliable, easy to use, and easy to train new team members on.

The marketing email functionality is great. Super easy to use and schedule regular emails. Deal boards are a useful resource to track accounts. Automations save us so much time.

Individual features that we wanted to add like the knowledge base for the chat bot required us to go to a tier in pricing. That doesn't make sense for us.

We needed a CRM and we tried several different platforms. This platform has definitely helped us while we were starting out and performs most of the functions we've needed.

Easy to use, great features, smart design. Easy to set up and pretty straightforward to use. Plans that will work with any budget.

Can't think of anything that I didn't like about this one!

Overall I enjoyed using HubSpot as an application to keep my timeliness and projects in order. I really enjoyed many features including the schedule a meeting section.

- easy to navigate
- visually pleasing to look at
- aids in swift and quick workflow with the easy design

- platform takes a while to get the hang of
- I didn't use most of the things you can do on HubSpot, my work on it was very minimal

HubSpot CRM has been magnificent software for our real estate company, mainly because we integrate new properties to our property listings in this real estate company on a monthly basis, and this platform has been key to controlling all the negotiations we constantly catalyze with clients. I have loved this platform a lot, mainly because it helps me a lot to retain clients, to make various offers so that they agree to buy our properties, in addition, we have also been able to offer the real estate services that we offer in this company through this platform. In addition, this platform connects seamlessly with our ad campaign system, so every client that has been obtained during each ad campaign is immediately and automatically transferred to this CRM system, and we receive a suitcase and a half when this happens, to be able to talk with the potential client immediately, I really love being able to refer this client of the advertising campaign to their CRM system, in addition, this platform also has an excellent connection with social networks, therefore, each client that is obtained through social networks, I have also transferred the contacts from HubSpot CRM. I am very happy with the general results to the bearer so far, this platform has managed to make it easier for you to have more profits every year, in addition, it has provided us with a very easy system to control negotiations in real time with the collaboration of several of our real estate agents.

HubSpot CRM is the special platform to generate various negotiations with potential customers, with the help of this platform you can handle all kinds of negotiations very well, and it is also an excellent way to retain customers in your company. The things I don't like about this platform were:

1.- This tool is completely free, therefore, that is one of the main things I like about this platform, that I can carry out all kinds of negotiations, acquire new clients, monitor the negotiation, and register all kinds of contacts without the need Apart from paying additional fees, I love being able to use this platform for free, plus the entire sales team and all employees in the company will be able to access the features of this platform for free.

2.- I love the storage capacity that this platform has, since it can store many contacts within it, I can store all kinds of clients, store negotiations in the cloud without any type of limit, the platform capable of storing all those negotiation data, It is to store up to more than 500,000 contacts and store all messages sent or received with customers during each negotiation. I really love that this deck has such good storage.

3.- Another of the things that I like about this platform is that it has a lot of live TV, it allows me to communicate with each client that has already registered as a potential client within the platform, it allows me to have all kinds of requirements that they have clients during the negotiation process, in addition, it provides direct communication with the client, which ensures that I never lose communication with the client.

4.- It has excellent connectivity with all the inbox or mail tray that you did today. This is great because if we have acquired any leads through our email inbox, we can easily transfer that lead contact to this CRM platform, this connection is great and helps us to transfer all these lead contact details to the CRM platform easily.

5.- I also love that this platform is capable of allowing me to create all kinds of promotions, offers on the services or properties that I have in my company. Every time a property is on a price reduction, I can register that offer reduction within the platform and have a monitor of how much time is left until that offer ends. This function is very important since it helps us create very attractive offers for for customers.

Currently I don't have any kind of complaint regarding this platform, it has worked wonderfully in its version for computers and in its version for mobile devices, in addition, the registration process of new leads, the registration process of contacts and the storage in the cloud of all types of contracts without limits has left me really impacted, I consider that I currently have no type of complaint with that platform, I have been using it for more than three years for my company to be able to handle all the property negotiations that we carry out monthly, and never had any type of problem, I have always been able to have a consolidated communication with all the clients.

Overall, a really well tiered price plan for a pretty nicely laid out product. Good for employees and for customers.

Love that it can connect to just about every platform seamlessly. It is affordable and easy to use. The free consultation was nice in the beginning.

Not much bad to say, can get a little pricey depending on what you use it for.

My experience has been great with HubSpot. The Free and Starter plans offer great value and functions that can be a one stop platform to find client centered solutions.

Great Cloud based customer relationship management (CRM), great analytics & customer/stakeholder management.

It is a platform with numerous abilities and at first it can be difficult to navigate and would benefit from having more tutorials on the app to guide you through the differing functions.

Overall, HubSpot CRM is a pretty effective product. It helps us to convert potential leads from different marketing projects into customers. Its analytics provides high-quality data with the best overview of the campaign.

• It gives the best-in-category reports to overview the current situation.
• Sales Pipeline customization with easy management.
• User interface is modern and clean.
• Track and notifies every potential lead.
• Supports automated email marketing.

Till now we had a seamless experience, with no downside.

HubSpot CRM has played a very important role for our entire company, since this platform came to our company we have been able to attract much more customers either from our website or from our social networks, this platform has an artificial intelligence system which is capable of detecting future clients or visitors who are interested in obtaining any of your services, this platform constantly monitors the activity that the visitor is having with your social networks or your website, so that in this way you can contact that visitor and you can offer your services in a much more direct way to capture their attention. I loved the way this platform simplifies the trading process, it offered me quite stable communication in various ways with potential clients, it provided me with a quite efficient database of contacts and clients, without a doubt this is one of the best CRM platforms on the market.

HubSpot is a great CRM platform, using the CRM feature of this platform for a long time, and I dare to say that it is currently one of the best options to consider when looking for a shower to help you simplify the process of negotiating with new employees. and that it also helps you attract potential customers. The main feature that I like about this platform is that it has an excellent integration with all kinds of marketing systems and also with social networks, in this way it is capable of capturing potential clients and sending you alerts so that you can negotiate with the potential client, When a new client is interacting a lot with one of our social networks, the platform automatically detects him as a potential client, and registers him in the database and sends us an alert so that we can talk with him and negotiate some type of service, this function is very important to get new clients. Another of the things that I like about this platform is predictive analysis and the way in which the statistics are presented to me, predictive analysis helps me understand the process or the basis that I have been having the negotiations, I can know if the negotiations are going In growth or decline, in addition, the statistics show real time, all the negotiations culminated are shown within the platform, so it is very easy to statistically analyze how you are doing in sales.

The only negative thing that I have noticed about this platform is regarding the high price of the annual plan that contains all the components and functions of the CRM platform, I consider that this plan should have a much higher price for users and for many companies can use it, currently the plan offers very useful work modules and components to have a fairly advanced CRM, however, I hope that the prices will be lowered as soon as possible. It is important to highlight that I have never presented any type of failure with this CRM platform, I have always been able to capture potential clients, go to negotiations, manage them and complete them thanks to this platform, it has never presented any type of failure and I have no complaints regarding it.

Overall, I love HubSpot for the small fraction of things I use it for. The good thing is that I know I can use it for much more.

I like HubSpot for the ability to be able to use a calendar booking feature. I've split test this between Calendy and I must say that HubSpot functions better than the other.

Naturally, in order to get the branding taken off, you need to pay additional for that feature within HubSpot.

I chose HubSpot CRM because of the variety of options that it offers me within the initial plan, which with other CRM platforms that I have tried, you have to acquire the most advanced plans to have a good complete software to be able to maintain CRM at the level of my company with the needs it required. With my previous experience in handling similar platforms I can say that it took me very little time to be able to move inside HubSpot and test its functions before starting to use its basic version and its features met the needs much better. I was fascinated that in addition to adapting to the needs of my company, it could be customizable, complemented with what I required to have a complete CRM platform without so many problems in the process. As advice to start with HubSpot is to use the basic version with the limitation of your contacts which is very few and if it fills up wait until there is space or if you know that your clients will grow exponentially then you can opt for more advanced plans that require you to cover your contact storage capacity needs, which will most likely fit like a glove with its other premium plan features. Really, I felt very comfortable with the follow-up of sales because I didn't get lost within the characteristics and also I was able to have a good management of current clients and potential clients.

HubSpot has had a complete and successful integration within the company, adapting to the entire sales process that has been had, it could improve in certain aspects, but with respect to the general opinion, it has been great to be able to work with this platform.

º Not only has it served me as a CRM but it has also served me to apply email marketing, I can with a simple drag and drop include the newsletters that I have created and put them inside the emails and thus be able to send them to clients in a group , depending on the type of client is the type of message and thanks to this I can have screens to make the job easier.

º I like how everything is organized in relation to storing customer contacts, the information on this is very important because we can keep track of everything that has been done with us as a company. Regardless of whether the company offers a product or service, having customer information well organized and available is of vital importance to determine and improve the relationship between the customer and the company.

º The free plan has been one of the most complete since I have tried several CRMs to determine to have only one and with the greatest scope and integration and HubSpot has seemed to me to be one of the best since the payment plans clearly make improvements , but it does so in relation to capabilities and not much to functionalities. This is great when you need to test a platform without going through the process of requesting a demo before purchasing the final service.

º It is well known that having a place to collect information is very necessary to make changes to improvements within the company with products and services, so with this platform it has allowed me to create landing pages to collect both customer contact information as well as carry out necessary follow-up.

º I can say that the user experience has been of good pleasure since it has allowed me to train in a short period of time without any problem, I was able to understand all the functions offered by this platform since its interactive and drop-down menus and check boxes they make everything easier to handle.

º I can send massive emails to my clients without any problem without losing them in the spam folder, in addition to not only including newsletters but also surveys, campaigns, etc. On the other hand, I can obtain results of the metrics of the actions that the emails have had, such as opening clicks.

º Importing contacts into Excel files is a bit confusing and tedious, and the format in which the contact data must be placed is simply tedious. They should create a standardized Excel or adapt to the model of different platforms in order to make the job easier when a user decides to move from a CRM platform to HubSpot.

º When I am going to add a contact within the platform through its tools, I would like to be able to continue adding more custom fields in order to have more control with the aspects that I want to save for each client individually. This would be very advantageous since I can include comments, negative or positive aspects, likes, etc. So I don't have to resort to external platforms to be able to do this work of storing information from my clients' contacts.

º There is no doubt that the complement that this platform has with marketing is very complete, but it is a bit expensive when paying, since a good solution is to pay for the CRM while using a third-party marketing software that has functions that more similar and more accessible to have a good ROI which is an important point for any company.

º I would like the search option to be improved, it is a bit confusing when the results are not ordered, giving as a problem that for example I cannot find an email sent to a specific client within the pile of mixed information that the search engine throws at me. I want them to improve that aspect in order to optimize my work process.

º The integration of contact lists is a bit null in how they can be grouped to do marketing, it would be good if they could improve that function a little more since it is there and it is very useful when I want to manage contacts en masse, as in this case by lists.

º Improve the guides in case you are lost trying to understand a function, make it more explanatory because sometimes there is so much confusion that I have to resort to technical support and internet forums to find a solution to my problem.

I recommend to every company who would like to better follow its pipeline though tables or graphs. If you have the budget for, of course.

This is the perfect tool to follow your figures and your current/future clients. Everything is included under a single tool (CRM, marketing, emails, chat ...)

It is a big budget if you would like to have access to all tools that offers HubSpot.

We started using it several months ago, and it has helped my company to build awesome customer experiences. I can't emphasize enough how helpful this CRM has been for my team.

What I really loved about HubSpot CRM is the number of visitors that we were able to attract as soon as we started using it, our lead conversion rate has increased a lot.

Nothing that I can think of right at this time, I love every feature of it.

An amazing tool. You can have a free option to start with and then move to the paid option if you feel you need it.

You probably have everything you need from a CRM. You have infinite tools to solve all the problems you may have.

You can end up feeling a little bit overwhelmed about all the options you have. Som times you end up not knowing where things are.

An excellent support team supports them, thinking about your needs and If you are looking for new customers you should definitely try this.

It's a good product. Created for everyone and you can also create plans to your needs and above all to what you are looking for.

I could not say that I have any problem, because in my opinion the product is great.

It looks great, works well and is easy to use. I would recommend this to any business starting out that needs to automate tasks and save time.

Great customer support, intuitive and easy to use. It looks great and functions very well! Many videos show you how to use it and set it, which are so helpful with set-up!

It may be a bit pricier than other options, but you can set it up with little effort.

I absolutely love HubSpot CRM! It is so user-friendly and has everything I need to manage my contacts and pipeline. The customer support is also excellent - they are always quick to respond to any questions I have and always provide helpful solutions. Overall, I have had a great experience using HubSpot CRM and would highly recommend it to anyone looking for a CRM solution.

The HubSpot CRM is free to use and is packed with features that can help businesses manage their customer relationships more effectively. It offers a simple, easy-to-use interface, and it integrates with other HubSpot tools such as HubSpot Marketing and HubSpot Sales. The HubSpot CRM also offers a wide range of customization options, so businesses can configure it to meet their specific needs. Additionally, HubSpot CRM is constantly being updated with new features and enhancements, so businesses can be confident that they are getting the latest and greatest tools to help them manage their customers.

There isn't much that I don't like about HubSpot CRM. It is a great CRM for small businesses who are just starting out. It is user friendly and has a lot of features that are helpful for managing your contacts and sales pipeline. The only thing that I could think of that I don't like about HubSpot CRM is that it is not as customizable as some of the other CRMs that are out there. But, overall, it is a great CRM.

Overall this is the best CRM platform I have ever used, (and I have used a LOT of them!). With their thoughtful design and their capabilities continuing to enhance I can't think of a better CRM system.

I have been using HubSpot for about four years now, their free version was critical in getting me started with a CRM platform, and as I grew I continued to use HubSpot more and more. Their software keeps enhancing and getting better and I could not be happier!

There are no cons that I can think of - they help to tailor their program around the needs of their customers.

Hubspot is a program we use every single day. It's a driving force that keeps our business growing and allows numerous details and customer interactions to never fall through the cracks. It keeps a centralized hub of our customers that anyone can use and keeps everyone in the company on the same page. It's a great tool to have in any business!

The ability to keep track of all interactions I have to foster relationships and keep a constant flow of contact to grow my business and create new connections. It's also amazing that I'm able to directly send emails and keep detailed notes on each customer I come in contact with all in Hubspot.

Large, extensive capabilities make it difficult to fully utilize the platform. There are plenty of learning resources to help remedy this, however, there is quite a learning curve that will take you some time to overcome.

Overall, great solution but really take the time to price out what it will cost you before you get too involved.

Great support and company culture. They are a marketing company, not just a software company. They understand marketing AND their software very well.

It can get very expensive depending on your needs.

I think HubSpot is great, for us, it was the best CRM service out of all the ones we tried.
It does everything well, and although it tends to get a little pricey as you start to scale, it is really worth it due to the full fledge of features you are able to get.

HubSpot is the premium CRM in the market today.
I think the best part is how well it scaled for us at the earliest part of our journey to the later stages as well.

I think the major drawback of HubSpot is how quickly it can get expensive if you are scaling pretty quickly.
If you need to do a lot more with your CRM service, HubSpot is a good choice, but you might need to pay a premium, especially if you are looking to switch to the enterprise version of the platform.