HubSpot CRM Reviews

Overall, HubSpot CRM is a pretty effective product. It helps us to convert potential leads from different marketing projects into customers. Its analytics provides high-quality data with the best overview of the campaign.

• It gives the best-in-category reports to overview the current situation.
• Sales Pipeline customization with easy management.
• User interface is modern and clean.
• Track and notifies every potential lead.
• Supports automated email marketing.

Till now we had a seamless experience, with no downside.

HubSpot CRM has played a very important role for our entire company, since this platform came to our company we have been able to attract much more customers either from our website or from our social networks, this platform has an artificial intelligence system which is capable of detecting future clients or visitors who are interested in obtaining any of your services, this platform constantly monitors the activity that the visitor is having with your social networks or your website, so that in this way you can contact that visitor and you can offer your services in a much more direct way to capture their attention. I loved the way this platform simplifies the trading process, it offered me quite stable communication in various ways with potential clients, it provided me with a quite efficient database of contacts and clients, without a doubt this is one of the best CRM platforms on the market.

HubSpot is a great CRM platform, using the CRM feature of this platform for a long time, and I dare to say that it is currently one of the best options to consider when looking for a shower to help you simplify the process of negotiating with new employees. and that it also helps you attract potential customers. The main feature that I like about this platform is that it has an excellent integration with all kinds of marketing systems and also with social networks, in this way it is capable of capturing potential clients and sending you alerts so that you can negotiate with the potential client, When a new client is interacting a lot with one of our social networks, the platform automatically detects him as a potential client, and registers him in the database and sends us an alert so that we can talk with him and negotiate some type of service, this function is very important to get new clients. Another of the things that I like about this platform is predictive analysis and the way in which the statistics are presented to me, predictive analysis helps me understand the process or the basis that I have been having the negotiations, I can know if the negotiations are going In growth or decline, in addition, the statistics show real time, all the negotiations culminated are shown within the platform, so it is very easy to statistically analyze how you are doing in sales.

The only negative thing that I have noticed about this platform is regarding the high price of the annual plan that contains all the components and functions of the CRM platform, I consider that this plan should have a much higher price for users and for many companies can use it, currently the plan offers very useful work modules and components to have a fairly advanced CRM, however, I hope that the prices will be lowered as soon as possible. It is important to highlight that I have never presented any type of failure with this CRM platform, I have always been able to capture potential clients, go to negotiations, manage them and complete them thanks to this platform, it has never presented any type of failure and I have no complaints regarding it.

Overall, I love HubSpot for the small fraction of things I use it for. The good thing is that I know I can use it for much more.

I like HubSpot for the ability to be able to use a calendar booking feature. I've split test this between Calendy and I must say that HubSpot functions better than the other.

Naturally, in order to get the branding taken off, you need to pay additional for that feature within HubSpot.

I chose HubSpot CRM because of the variety of options that it offers me within the initial plan, which with other CRM platforms that I have tried, you have to acquire the most advanced plans to have a good complete software to be able to maintain CRM at the level of my company with the needs it required. With my previous experience in handling similar platforms I can say that it took me very little time to be able to move inside HubSpot and test its functions before starting to use its basic version and its features met the needs much better. I was fascinated that in addition to adapting to the needs of my company, it could be customizable, complemented with what I required to have a complete CRM platform without so many problems in the process. As advice to start with HubSpot is to use the basic version with the limitation of your contacts which is very few and if it fills up wait until there is space or if you know that your clients will grow exponentially then you can opt for more advanced plans that require you to cover your contact storage capacity needs, which will most likely fit like a glove with its other premium plan features. Really, I felt very comfortable with the follow-up of sales because I didn't get lost within the characteristics and also I was able to have a good management of current clients and potential clients.

HubSpot has had a complete and successful integration within the company, adapting to the entire sales process that has been had, it could improve in certain aspects, but with respect to the general opinion, it has been great to be able to work with this platform.

º Not only has it served me as a CRM but it has also served me to apply email marketing, I can with a simple drag and drop include the newsletters that I have created and put them inside the emails and thus be able to send them to clients in a group , depending on the type of client is the type of message and thanks to this I can have screens to make the job easier.

º I like how everything is organized in relation to storing customer contacts, the information on this is very important because we can keep track of everything that has been done with us as a company. Regardless of whether the company offers a product or service, having customer information well organized and available is of vital importance to determine and improve the relationship between the customer and the company.

º The free plan has been one of the most complete since I have tried several CRMs to determine to have only one and with the greatest scope and integration and HubSpot has seemed to me to be one of the best since the payment plans clearly make improvements , but it does so in relation to capabilities and not much to functionalities. This is great when you need to test a platform without going through the process of requesting a demo before purchasing the final service.

º It is well known that having a place to collect information is very necessary to make changes to improvements within the company with products and services, so with this platform it has allowed me to create landing pages to collect both customer contact information as well as carry out necessary follow-up.

º I can say that the user experience has been of good pleasure since it has allowed me to train in a short period of time without any problem, I was able to understand all the functions offered by this platform since its interactive and drop-down menus and check boxes they make everything easier to handle.

º I can send massive emails to my clients without any problem without losing them in the spam folder, in addition to not only including newsletters but also surveys, campaigns, etc. On the other hand, I can obtain results of the metrics of the actions that the emails have had, such as opening clicks.

º Importing contacts into Excel files is a bit confusing and tedious, and the format in which the contact data must be placed is simply tedious. They should create a standardized Excel or adapt to the model of different platforms in order to make the job easier when a user decides to move from a CRM platform to HubSpot.

º When I am going to add a contact within the platform through its tools, I would like to be able to continue adding more custom fields in order to have more control with the aspects that I want to save for each client individually. This would be very advantageous since I can include comments, negative or positive aspects, likes, etc. So I don't have to resort to external platforms to be able to do this work of storing information from my clients' contacts.

º There is no doubt that the complement that this platform has with marketing is very complete, but it is a bit expensive when paying, since a good solution is to pay for the CRM while using a third-party marketing software that has functions that more similar and more accessible to have a good ROI which is an important point for any company.

º I would like the search option to be improved, it is a bit confusing when the results are not ordered, giving as a problem that for example I cannot find an email sent to a specific client within the pile of mixed information that the search engine throws at me. I want them to improve that aspect in order to optimize my work process.

º The integration of contact lists is a bit null in how they can be grouped to do marketing, it would be good if they could improve that function a little more since it is there and it is very useful when I want to manage contacts en masse, as in this case by lists.

º Improve the guides in case you are lost trying to understand a function, make it more explanatory because sometimes there is so much confusion that I have to resort to technical support and internet forums to find a solution to my problem.

I recommend to every company who would like to better follow its pipeline though tables or graphs. If you have the budget for, of course.

This is the perfect tool to follow your figures and your current/future clients. Everything is included under a single tool (CRM, marketing, emails, chat ...)

It is a big budget if you would like to have access to all tools that offers HubSpot.

We started using it several months ago, and it has helped my company to build awesome customer experiences. I can't emphasize enough how helpful this CRM has been for my team.

What I really loved about HubSpot CRM is the number of visitors that we were able to attract as soon as we started using it, our lead conversion rate has increased a lot.

Nothing that I can think of right at this time, I love every feature of it.

An amazing tool. You can have a free option to start with and then move to the paid option if you feel you need it.

You probably have everything you need from a CRM. You have infinite tools to solve all the problems you may have.

You can end up feeling a little bit overwhelmed about all the options you have. Som times you end up not knowing where things are.

An excellent support team supports them, thinking about your needs and If you are looking for new customers you should definitely try this.

It's a good product. Created for everyone and you can also create plans to your needs and above all to what you are looking for.

I could not say that I have any problem, because in my opinion the product is great.

It looks great, works well and is easy to use. I would recommend this to any business starting out that needs to automate tasks and save time.

Great customer support, intuitive and easy to use. It looks great and functions very well! Many videos show you how to use it and set it, which are so helpful with set-up!

It may be a bit pricier than other options, but you can set it up with little effort.

I absolutely love HubSpot CRM! It is so user-friendly and has everything I need to manage my contacts and pipeline. The customer support is also excellent - they are always quick to respond to any questions I have and always provide helpful solutions. Overall, I have had a great experience using HubSpot CRM and would highly recommend it to anyone looking for a CRM solution.

The HubSpot CRM is free to use and is packed with features that can help businesses manage their customer relationships more effectively. It offers a simple, easy-to-use interface, and it integrates with other HubSpot tools such as HubSpot Marketing and HubSpot Sales. The HubSpot CRM also offers a wide range of customization options, so businesses can configure it to meet their specific needs. Additionally, HubSpot CRM is constantly being updated with new features and enhancements, so businesses can be confident that they are getting the latest and greatest tools to help them manage their customers.

There isn't much that I don't like about HubSpot CRM. It is a great CRM for small businesses who are just starting out. It is user friendly and has a lot of features that are helpful for managing your contacts and sales pipeline. The only thing that I could think of that I don't like about HubSpot CRM is that it is not as customizable as some of the other CRMs that are out there. But, overall, it is a great CRM.

Overall this is the best CRM platform I have ever used, (and I have used a LOT of them!). With their thoughtful design and their capabilities continuing to enhance I can't think of a better CRM system.

I have been using HubSpot for about four years now, their free version was critical in getting me started with a CRM platform, and as I grew I continued to use HubSpot more and more. Their software keeps enhancing and getting better and I could not be happier!

There are no cons that I can think of - they help to tailor their program around the needs of their customers.

Hubspot is a program we use every single day. It's a driving force that keeps our business growing and allows numerous details and customer interactions to never fall through the cracks. It keeps a centralized hub of our customers that anyone can use and keeps everyone in the company on the same page. It's a great tool to have in any business!

The ability to keep track of all interactions I have to foster relationships and keep a constant flow of contact to grow my business and create new connections. It's also amazing that I'm able to directly send emails and keep detailed notes on each customer I come in contact with all in Hubspot.

Large, extensive capabilities make it difficult to fully utilize the platform. There are plenty of learning resources to help remedy this, however, there is quite a learning curve that will take you some time to overcome.

Overall, great solution but really take the time to price out what it will cost you before you get too involved.

Great support and company culture. They are a marketing company, not just a software company. They understand marketing AND their software very well.

It can get very expensive depending on your needs.

I think HubSpot is great, for us, it was the best CRM service out of all the ones we tried.
It does everything well, and although it tends to get a little pricey as you start to scale, it is really worth it due to the full fledge of features you are able to get.

HubSpot is the premium CRM in the market today.
I think the best part is how well it scaled for us at the earliest part of our journey to the later stages as well.

I think the major drawback of HubSpot is how quickly it can get expensive if you are scaling pretty quickly.
If you need to do a lot more with your CRM service, HubSpot is a good choice, but you might need to pay a premium, especially if you are looking to switch to the enterprise version of the platform.

HubSpot CRM is accurate in facilitating sales, which is a friendly process in managing the customer relationships. Besides, HubSpot CRM increases the analytical accuracy, where digital options are well utilized.
Finally, sales forecast and automation are accurately managed by HubSpot CRM.

HubSpot CRM is a platform that streamlines all the sales processes, where customers are highly attracted and the required sales volume increase. More so, the tool has the appropriate email marketing, a form that is digital and immediate in solving most of the customer needs.
The social media integration is another beneficial aspect of HubSpot CRM.

HubSpot CRM is a systematic and acceptable social marketing solution, that allows businesses to validate every sales process, and make customers have a solid relationship with the business players.

The main reason why my overall experience has been quite good is because we have been able to generate many more goals in this company, I am a real estate company based on buying and selling properties, as well as renting them, and This platform has been optimal for processing the sale in an automated manner, it has an excellent auto-response system for the actions or requirements of the clients, if a client wants to buy a property, the system gives Rojas all the requirements to buy it, you are also capable of registering you within the system as a potential client when necessary, all this helps to make manual registration within the system a thing of the past, and we start using a service that helps us generate sales much faster. In addition, with the help of this platform we have been able to have a much more accurate monitoring of our clients' negotiations, we can see with this attitude if the client is being well attended, or if the attention score has been negative, I am very grateful to the operation of this platform, I admit that this platform has been key to developing more sales in an optimal way, previously it was a bit complicated to manage the number of trades in volume that we had every day, however, after the arrival of this platform we have noticed a circumstantial change, since all sales and negotiation is managed by the automated system itself.

HubSpot CRM It is characterized by being a really reliable and stable platform when it comes to personalizing the sales process, sales automation is what has allowed many companies to currently optimize the number of events they hold online, this platform has With unique characteristics and essential functions to develop an automated system, which allows optimizing the sales process with potential clients, the things that I liked the most during my experience were:

1.- One of the main features that I liked is that it can create automated processes, for example register a payment method of a client, register personal data of the same within the system, optimize a payment gateway so that all clients can make negotiations and much more, you can create automated processes that help you streamline all sales, the sales process is somewhat complex for some employees, and this feature helps employees to focus more on generating and getting more customers, than registering them in the system, since all this can be done through an automated process.

2.- It has an excellent integration with social networks and with the marketing system or advertising campaign of our company, we currently use an advertising campaign system, and we have connected it correctly with this CRM platform, which has allowed us to monitor and transfer all kinds of potential customers to our CRM system, and thus be able to automate and optimize the sale with that customer. In addition, this integration helps us to transfer all customers automatically, we will not have to manually register it within the system thanks to this integration.

3.- You have an excellent list of contacts which helps you to register all the clients and all the sales agents of your company, having a list of contacts within this company helps you to know exactly the clients that have been registered In your system, in addition, the list of contacts is also linked to the negotiations previously carried out, so if any of your clients has been registered in this list, you will be able to see all the deals made with that client no matter how much time passes.

4.- Visualizing the progress of each one of the negotiations is something completely optimal for any company, within this platform you can see the progress of all sales in real time, you can check the status of each one of them 24 hours a day and at any time, you can speak with that attitude if the negotiation has already been carried out correctly or if it has been negative.

HubSpot CRM is a platform focused on automating the sales process and optimizing it, this platform helps any company, whether large or small, generate short-term or long-term sales, it is at a really affordable price and all its functions meet the objective accurate, helping sales to be generated immediately. Having said all this, during my experience it has not presented any type of failure with this platform, we have always been able to create an automated sales process to speed up negotiations with potential clients, in addition, the integration factor and functionality such as these social networks and other campaigns has allowed us to obtain clients from our social networks or campaigns and we can transfer it to our CRM system, to speed up the process, it is a very feasible integration and has never given us any kind of problem. We are happy with the general functionality, we have never had any type of failure and we hope not to have it in the future.

My overall experience has been great and I highly recommend this platform to any growing organization. Marketing campaigns and customer data is well organized for future referencing.

It gives my team the best reliable platform for engaging our customers. I can reach clients who have given us projects via live chat and get their considerations.

I have not experienced any operation challenge from the performance of this great tool. It has given us the most reliable services and streamlined customer relationship deal.

HubSpot CRM is a highly adaptable platform that gives us a unified solution for our customer, sales and marketing management. The dashboard features are well-defined and you can onboard right away. Overall, it's a very practical CRM tool.

The biggest positive impact I experienced after implementing HubSpot CRM is the ability to automate the sales cycle. Using this option we are saving lots of time and effort. Its report feature is also very useful, it gives accurate insight on sales.

Never faced any difficulties using the HubSpot solution.

HubSpot CRM was a part of our vendor short list when evaluating new CRM options to replace our current aging system. We needed a tool that would stay ever green with less administration overhead and this slotted in quite nicely.

HubSpot CRM is a cloud based tool, and offers some relatively friendly learning library that really helps reduce the learning curve required when adopting a new tool. This really encouraged and empowered our end users with the knowledge they needed to thrive.

There is a bit of stiffness when it comes to being able to enhance and customize certain aspects to fit with your workflow. I found that at times you would need to bend to how the tool was built versus having the tool adapt to your organizations needs

Extremely happy with the platform, even in starting out at the free tier before I really grew my audience.

It's got literally everything that you could want in an easy-to-use platform... and they're always making updates. I like the website chat because I can catch leads and email them in bulk at a later point — plus assign these leads to particular team members.

They are making all sorts of UI updates all of the time, but the design was a bit dated and difficult to navigate.