HubSpot CRM Reviews

Overall, HubSpot CRM is an affordable and easy to use CRM that can be used across the organization. The paid plans are well-structured and adds value and increases productivity.

- HubSpot CRM is an easy to configure and handy tool which allow a lot of scope for customization.
- It is affordable and provides better value for money than other CRM alternatives.
- It has a basic version for trial and after that fairly structured paid plan according to the extra features offered.

- There are not many features available in the basic version of the application, even for a simple automation there is a paid plan.
- Contact management is a hefty task in this application.

Reliable to track leads and opportunities.
Convinient with contact management.
Very helpful to the sales teams for its effective with email marketing.

It's a robust and scalable with lead tracking and opportunities.
Simple to setup and use.
Free trial is excellent and functions the same as the premium.
Reliable with contact management

It's the best and simplest CRM to use with convenience with lead management.

Hubspot seems like it was designed for companies that deliver products and goods more than services, so I would recommend it for anyone with a firm deliverable.

If your organization's workflow fit within the parameters of Hubspot's design (and doesn't change much from transaction to transaction), it is a great tool to follow up and follow through with clients.

Integrating multiple forms of communication (phone, text, email) with individual clients could be easier. More customization would be nice.

HubSpot has quickly become the sales backbone that runs the operations. I wouldn't know how to keep up without it.

HubSpot integrates well with other applications.
The interface is mostly intuitive.
There's a freemium model, giving users enough time to figure out if the solution works for the business over time. It's a grow-as-you-go solution, very fair.

I don't like that there isn't a "add / new" button that is universal.
For example, I have to go to Deals or Contacts or Companies, etc. first before I can choose the "add new" function. If I want to create multiple deals for different companies, I need to jump back-and-forth in the navigation a lot to do this. A simple "add new" with a drop-down would help.

The Hubspot CRM is a great tool, especially for sales professionals and sales teams like. I really enjoy it.

I use this daily. It is a god send of products when you need to organize client information and daily tasks.

Nothing to not like here. Sometimes it crashes but resolved shortly.

Overall HubSpot is a 7 out of 10 for CRMS, I would still say Salesforce is the leader in the space but HubSpot is getting better and better over time.

Pros for Hub spot would be its integrations, the ability to create signatures, the tracking that it gives you into your emails sent.

The tracking system needs some more abilities, wish there were a few more features with their signatures as well.

The sales reports that Hubspot offers to work with have a high degree of graphical information, as you can attach graphs of previous sales processes, which is excellent for creating comprehensive comparisons on the results of certain landing page templates, or customer conversion rate analysis.

Hubspot has its own CRM, and at the same time it can be integrated with external CRMs, so working with customers and synchronizing their data in the cloud for use from other services is entirely possible. Hubspot is an excellent software for managing market segmentation processes, and for working with analytics tools in case you need to monitor sales results within certain market areas. We highly recommend working with Hubspot to create a better market segmentation scenario, and to have more extensive analysis. There is a lot of functionality within Hubspot that makes the platform free of integrations not only when managing processes that involve landing page management, but also those marketing processes that require a certain level of automation, such as automated mailings.

Hubspot's platform does not offer good integrations to social media services, so monitoring of publications may take longer than usual, or not show updated results. In terms of content replenishment, Hubspot does not offer enough alternatives when creating new content based on outdated content.

Very positive experience and hope to rely on this company more as we grow. There are several great features that can be customized and used optimally without any hassles.

The knowledge shared by HubSpot helped in changing our work flows and streamline the activities. We prioritized our routines which helped in saving money and time.

Making things little more affordable for small businesses would be great.

We save information of every touchpoint in HubSpot database and we are able to track our interactions with prospects providing them more value at each stage of their buying journey. It is an invaluable tool for our sales team success.

We have access to a database to store a catalog of all our contacts and the information we have collected about them. All tools we need to create reports, sort deals and track performance are readily available all in one organized dashboard.

They are constantly improving which to me is a good thing and definitely they are succeeding.

Overall our experience has been pleasant and we will continue to use the software solution as a CRM for our day to day sales team.

As we are working remotely in the cloud integrations between our systems is Key. Their integrations with key software solutions for our business has made the transition and use of HubSpot great.

Cost. The per user cost can be a bit much, but they do offer some great value on the free tier. Just wish the jump wasn't as costly to use the full package.

The reach that HubSpot can give you in the marketing area is extremely impressive. We have decided to have this platform cover all of our sales operations in the long run, because by using its combination of CRM and online advertising features, we know that our results will always be the best.

Creating sales campaigns using the information collected in this service has been one of the best breakthroughs for our small company, whose reach on the web is much more extensive now. HubSpot works very well as a filter to know which of the marketing operations we want to perform are the ones that are going to work in certain timeframes.

HubSpot does not adapt to classic group work methodologies, because even though it is not a service oriented to sales team communication, it is necessary to have a minimum of interaction between salespeople in order to know which are the next marketing operations to be executed, and that the work is kept in a uniform way.

HubSpot CRM gives us the role of catering for the needs of customers, and in return, we obtained huge or massive sales. Contact details of our customers get stored using HubSpot CRM.

HubSpot CRM is an authentic CRM, with the interests of the users at heart. Also, HubSpot CRM boosts sales through automation and effective marketing.

HubSpot CRM requires advanced experiences, which is quite inaccessible and in high demand.

HubSpot is a service that we can use to improve in every way our SEO operations, and to get organic traffic from customers in less time. Based on this, we are satisfied and will continue to implement HubSpot to acquire new customers in the future, and to improve our way of coordinating sales.

Within HubSpot we can apply many advertising strategies, which, depending entirely on the plan we have chosen to work with, allows us to include CRM processes to better communicate with our customers, or apply specialized SEO strategies to get more traffic.

There are many templates within HubSpot that we find useful, and it is even possible to integrate the platform to social networks, greatly increasing the reach of our marketing, so there are no points against the platform, which proves to have a good usability and many marketing analytics functions that can be exploited.

Overall this is the best CRM you will find period. The customer support is stellar, and you will be very happy you went with Hubspot over anything else on the market. Remember don't cheap out with your CRM, it is your business.

The simplicity, the support, and the tools (even on the free or basic level of Sales) is amazing. This gives you everything you need to keep in touch with clients, prospects, and close business.

Once you get hooked you will quickly find yourself upgrading to more expensive packages because it has features that you will need as you expand.

Overall, the CRM tool has helped me organize and analyze data. This tool is best in class and helps to make the most of valuable customer information. Would suggest all businesses use this software!

Great CRM product which allows for effective tracking of useful data regarding customers across sectors and business lines. Keeps data organized and easy to use and transport across software tools.

Some advanced functionality in the software product can require some learning curve, however once understood all functionality is very helpful.

Two thumbs up for a great product with an incredible support team behind it to ensure user satisfaction!

Great product. Very user friendly and when you do need assistance, they're quick to respond and make sure you're able to get what you need in a timely manner.

We haven't encountered any issues of concerns yet that we haven't been able to address and rectify quickly.

Not a great software for sales teams. For online marketing, it has what you need. Just be prepared to pay a high price for the features you'll need.

Easily collects prospect's information on the web. Connects to email, websites, and others. Other unique features and tools that other software don't offer.

Most of the features you want are in the paid version. Unless you're a big company their pricing is cost-prohibitive.

User support is reliable.
Efficiency and reliability with contact management.
Flexible with lead management.

It's an amazing and most convenient with lead management.
User support is so good.
Reliable with contact management.

Reliable and flexible with contact management and ease of use.

We were able to get the analytics and data into one blog which is really new in our market as we had to manage each blog individually and it made our work a bit tiring. We can achieve a clean way to create important content thanks to the tools that this software has provided us since we started using it, this is one of our favorite features points. We have included the best proposal of work thanks to HubSpot, due to the high ease of use and high performance that it gives us. The technical support is amazing and fast. We have come to integrate this tool with many options and we are delighted to have HubSpot in our portfolio.

The customer service on this platform is incredibly fast, whenever we have a problem the team is on top of it so they can fix it. It has many excellent options for working with calls to action, which you have made available to us several split tests on how we set them up. The webinars that HubSpot provides us with for learning are amazing.

Despite being a very complete tool it lacks an eCommerce platform that can integrate with these digital marketing tools. In knowledge base there is too much information which can be useful, but sometimes it is not specific enough for the job. something simple like bullets or indentations are little configurable when editing some kind of internal blog.

Overall my experience has been great. From the folks, we worked with to get on the start-up plan to the application itself we have had a great experience as a start-up.

Hubspot offers a ton of API integration, a robust product offering, and the price is very reasonable. I enjoy the email client, scheduling, marketing, and the traditional funnel. One of my favorite applications and I work out of it daily.

I haven't found much I do not like with Hubspot. They're industry agnostic, a dev first company, and I think they are looking to help the start-up ecosystem.