What is HubSpot CRM?
HubSpot serves as an AI-driven customer platform that combines all the essential software, integrations, and tools required to unify your marketing, sales, and customer support efforts. By utilizing HubSpot’s connected platform, businesses can accelerate growth by prioritizing the most critical aspect of their operations: customer engagement.
The HubSpot CRM goes beyond being merely a tool; it is the core of your business operations. This CRM solution empowers your team to cultivate stronger relationships with customers, fundamentally changing how you communicate with them. It provides a seamlessly integrated environment for sales, marketing, and customer service, enabling deep insights into your customer interactions. Everything is neatly organized within an intuitive dashboard that boosts your team's productivity. As your business evolves, our platform is built to scale, offering adaptable solutions that cater to your changing requirements. Additionally, HubSpot CRM features a robust free version filled with vital functionalities, making it an excellent option for forward-thinking businesses. This innovative CRM is set to redefine customer management; every customer interaction represents a chance for growth and improvement.
You can schedule a demo to explore our premium offerings, or you may begin using our extensive range of free tools right away.
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HubSpot CRM Categories and Features
eCommerce Marketing Software
Social Media Management Software
Social CRM Software
Sales Tracking Software
Sales Performance Management Software
Sales Intelligence Software
Sales Force Automation Software
Sales Engagement Software
Sales Content Management Software
Sales Analytics Software
SMS Marketing Software
Revenue Operations Software
Real Estate CRM Software
Online Form Builders
Marketing Automation Software
Live Chat Software
Lead Management Software
Lead Generation Software
Landing Page Builder
Help Desk Software
Healthcare CRM Software
Financial CRM Software
Email Template Design Software
Email Marketing Software
Customer Success Software
Customer Service Software
Content Marketing Software
Content Management System
Contact Management Software
Construction CRM Software
Chatbot Software
Campaign Management Software
Call Tracking Software
CRM Software
CPQ Software
Automotive CRM Software
More HubSpot CRM Categories
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Hubspot helps in obtaining varied SEO
Date: Mar 18 2021SummaryThe sales reports that Hubspot offers to work with have a high degree of graphical information, as you can attach graphs of previous sales processes, which is excellent for creating comprehensive comparisons on the results of certain landing page templates, or customer conversion rate analysis.
PositiveHubspot has its own CRM, and at the same time it can be integrated with external CRMs, so working with customers and synchronizing their data in the cloud for use from other services is entirely possible. Hubspot is an excellent software for managing market segmentation processes, and for working with analytics tools in case you need to monitor sales results within certain market areas. We highly recommend working with Hubspot to create a better market segmentation scenario, and to have more extensive analysis. There is a lot of functionality within Hubspot that makes the platform free of integrations not only when managing processes that involve landing page management, but also those marketing processes that require a certain level of automation, such as automated mailings.
NegativeHubspot's platform does not offer good integrations to social media services, so monitoring of publications may take longer than usual, or not show updated results. In terms of content replenishment, Hubspot does not offer enough alternatives when creating new content based on outdated content.
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Taught me to be organized
Date: Aug 28 2021SummaryVery positive experience and hope to rely on this company more as we grow. There are several great features that can be customized and used optimally without any hassles.
PositiveThe knowledge shared by HubSpot helped in changing our work flows and streamline the activities. We prioritized our routines which helped in saving money and time.
NegativeMaking things little more affordable for small businesses would be great.
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HubSpot provides our sales team with the right tools to deliver a great experience to our contacts
Date: Feb 18 2021SummaryWe save information of every touchpoint in HubSpot database and we are able to track our interactions with prospects providing them more value at each stage of their buying journey. It is an invaluable tool for our sales team success.
PositiveWe have access to a database to store a catalog of all our contacts and the information we have collected about them. All tools we need to create reports, sort deals and track performance are readily available all in one organized dashboard.
NegativeThey are constantly improving which to me is a good thing and definitely they are succeeding.
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Robust CRM
Date: Aug 30 2021SummaryOverall our experience has been pleasant and we will continue to use the software solution as a CRM for our day to day sales team.
PositiveAs we are working remotely in the cloud integrations between our systems is Key. Their integrations with key software solutions for our business has made the transition and use of HubSpot great.
NegativeCost. The per user cost can be a bit much, but they do offer some great value on the free tier. Just wish the jump wasn't as costly to use the full package.
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HubSpot specializes in marketing for a variety of areas
Date: Mar 29 2021SummaryThe reach that HubSpot can give you in the marketing area is extremely impressive. We have decided to have this platform cover all of our sales operations in the long run, because by using its combination of CRM and online advertising features, we know that our results will always be the best.
PositiveCreating sales campaigns using the information collected in this service has been one of the best breakthroughs for our small company, whose reach on the web is much more extensive now. HubSpot works very well as a filter to know which of the marketing operations we want to perform are the ones that are going to work in certain timeframes.
NegativeHubSpot does not adapt to classic group work methodologies, because even though it is not a service oriented to sales team communication, it is necessary to have a minimum of interaction between salespeople in order to know which are the next marketing operations to be executed, and that the work is kept in a uniform way.
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The Appropriate CRM and Sales Automation Tool
Date: Feb 18 2021SummaryHubSpot CRM gives us the role of catering for the needs of customers, and in return, we obtained huge or massive sales. Contact details of our customers get stored using HubSpot CRM.
PositiveHubSpot CRM is an authentic CRM, with the interests of the users at heart. Also, HubSpot CRM boosts sales through automation and effective marketing.
NegativeHubSpot CRM requires advanced experiences, which is quite inaccessible and in high demand.
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HubSpot is the CRM everyone needs for multiple channels
Date: Apr 01 2021SummaryHubSpot is a service that we can use to improve in every way our SEO operations, and to get organic traffic from customers in less time. Based on this, we are satisfied and will continue to implement HubSpot to acquire new customers in the future, and to improve our way of coordinating sales.
PositiveWithin HubSpot we can apply many advertising strategies, which, depending entirely on the plan we have chosen to work with, allows us to include CRM processes to better communicate with our customers, or apply specialized SEO strategies to get more traffic.
NegativeThere are many templates within HubSpot that we find useful, and it is even possible to integrate the platform to social networks, greatly increasing the reach of our marketing, so there are no points against the platform, which proves to have a good usability and many marketing analytics functions that can be exploited.
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Best CRM for sales teams!
Date: Feb 16 2021SummaryOverall this is the best CRM you will find period. The customer support is stellar, and you will be very happy you went with Hubspot over anything else on the market. Remember don't cheap out with your CRM, it is your business.
PositiveThe simplicity, the support, and the tools (even on the free or basic level of Sales) is amazing. This gives you everything you need to keep in touch with clients, prospects, and close business.
NegativeOnce you get hooked you will quickly find yourself upgrading to more expensive packages because it has features that you will need as you expand.
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Great CRM product
Date: Jul 07 2021SummaryOverall, the CRM tool has helped me organize and analyze data. This tool is best in class and helps to make the most of valuable customer information. Would suggest all businesses use this software!
PositiveGreat CRM product which allows for effective tracking of useful data regarding customers across sectors and business lines. Keeps data organized and easy to use and transport across software tools.
NegativeSome advanced functionality in the software product can require some learning curve, however once understood all functionality is very helpful.
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Great Product
Date: Sep 29 2021SummaryTwo thumbs up for a great product with an incredible support team behind it to ensure user satisfaction!
PositiveGreat product. Very user friendly and when you do need assistance, they're quick to respond and make sure you're able to get what you need in a timely manner.
NegativeWe haven't encountered any issues of concerns yet that we haven't been able to address and rectify quickly.
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Worst Free CRM
Date: Sep 19 2021SummaryNot a great software for sales teams. For online marketing, it has what you need. Just be prepared to pay a high price for the features you'll need.
PositiveEasily collects prospect's information on the web. Connects to email, websites, and others. Other unique features and tools that other software don't offer.
NegativeMost of the features you want are in the paid version. Unless you're a big company their pricing is cost-prohibitive.
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Awed by its effectiveness with contact management
Date: Feb 23 2021SummaryUser support is reliable.
Efficiency and reliability with contact management.
Flexible with lead management.PositiveIt's an amazing and most convenient with lead management.
User support is so good.
Reliable with contact management.NegativeReliable and flexible with contact management and ease of use.
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HubSpot is the best marketing automation tool on the market
Date: Mar 21 2021SummaryWe were able to get the analytics and data into one blog which is really new in our market as we had to manage each blog individually and it made our work a bit tiring. We can achieve a clean way to create important content thanks to the tools that this software has provided us since we started using it, this is one of our favorite features points. We have included the best proposal of work thanks to HubSpot, due to the high ease of use and high performance that it gives us. The technical support is amazing and fast. We have come to integrate this tool with many options and we are delighted to have HubSpot in our portfolio.
PositiveThe customer service on this platform is incredibly fast, whenever we have a problem the team is on top of it so they can fix it. It has many excellent options for working with calls to action, which you have made available to us several split tests on how we set them up. The webinars that HubSpot provides us with for learning are amazing.
NegativeDespite being a very complete tool it lacks an eCommerce platform that can integrate with these digital marketing tools. In knowledge base there is too much information which can be useful, but sometimes it is not specific enough for the job. something simple like bullets or indentations are little configurable when editing some kind of internal blog.
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Great for start-ups
Date: Jun 04 2021SummaryOverall my experience has been great. From the folks, we worked with to get on the start-up plan to the application itself we have had a great experience as a start-up.
PositiveHubspot offers a ton of API integration, a robust product offering, and the price is very reasonable. I enjoy the email client, scheduling, marketing, and the traditional funnel. One of my favorite applications and I work out of it daily.
NegativeI haven't found much I do not like with Hubspot. They're industry agnostic, a dev first company, and I think they are looking to help the start-up ecosystem.
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Great Organizational Tool
Date: Feb 22 2021SummaryI highly recommend this for small to mid size businesses. It is cost effective and saves a lot of time.
PositiveThis is a great intake and organizing tool. It allows for seamless intake, organization and processing of matters.
NegativeIt can take a little while to get used to it but they have great customer support.
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Excellent Software for Customer Relations
Date: Feb 01 2021SummaryHubSpot CRM improves the sales rates in a company. Furthermore, customers issues their insights freely with this program. There is also international engagement, creating a wider market scope.
PositiveHubSpot CRM is universally accessible, and the program has a design which is friendly. The processing abilities for HubSpot CRM is authentic, and it ensures the information of clients fairly stored.
NegativeHubSpot CRM helps in supervising the relations of clients, but the subscription fee is quite high, and for everyone to have the program, the developer should do something.
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Great service and support
Date: Aug 25 2021SummaryI really love HubSpot because they explain it beginning to end. Live chat is available a lot and they are super helpful to answer any question in the moment.
PositiveSuper navigable, easy to use, lots of information available online to know how to use this platform to be successful.
NegativeSeems like HubSpot "nickels and dimes" to death. Every single feature costs more.
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So Far So... AWESOME!
Date: Feb 20 2021SummaryOverall, HubSpot is in my Top 3 for CRMs. With a price tag of FREE and a multitude of features designed for smooth tracking, it's got some of the most potential to be the most outstanding CRM of its time.
PositiveThe CRM software connects directly to Marketing and Sales and since its free, you can't beat the price tag! HubSpot also lets you view your Entire pipeline! Wow huh? And the mack daddy of them all? HubSpot keeps logs of each connection to your contacts or "prospects" which allows you to see what fits or needs a little revamping.
NegativeIf you used another software prior to using HubSpot, it can be difficult to track those records or integrate them into the system software. It's a newer program so growing pains are still very much present. There isn't as much customization or wiggle room as I've seen with other CRMs.
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Multi solutions for multi industries
Date: Feb 21 2021SummaryHubSpot is recommended for medium size plus businesses which have a marketing team who can control and manage all features. HubSpot offer services that no other competitor has but again not easy to use for beginners.
PositiveHubSpot has a lot of features from CRM, email marketing, email tracking, social media and ad campaign management and many more!
NegativeNot recommended for small business, price is not cheap and you need the enterprise edition to unlock all the great features.
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Incredible and High Performing CRM
Date: Feb 22 2021SummaryHubSpot CRM has made CRM and other marketing strategies more elaborate and speed in handling the required customer related roles. Also, it increases the rate of sales and togetherness in the organization.
PositiveHubSpot CRM has given us a perfect stand, that increases the sales automation, and the customer management processes. Again, HubSpot CRM p[provides enough guidelines on what should be done for successful time and workflow management.
NegativeSometimes, HubSpot CRM support aid takes a while before responding to what bothers many users. Otherwise, the product runs perfectly.
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