What is HubSpot CRM?
HubSpot serves as an AI-driven customer platform that combines all the essential software, integrations, and tools required to unify your marketing, sales, and customer support efforts. By utilizing HubSpot’s connected platform, businesses can accelerate growth by prioritizing the most critical aspect of their operations: customer engagement.
The HubSpot CRM goes beyond being merely a tool; it is the core of your business operations. This CRM solution empowers your team to cultivate stronger relationships with customers, fundamentally changing how you communicate with them. It provides a seamlessly integrated environment for sales, marketing, and customer service, enabling deep insights into your customer interactions. Everything is neatly organized within an intuitive dashboard that boosts your team's productivity. As your business evolves, our platform is built to scale, offering adaptable solutions that cater to your changing requirements. Additionally, HubSpot CRM features a robust free version filled with vital functionalities, making it an excellent option for forward-thinking businesses. This innovative CRM is set to redefine customer management; every customer interaction represents a chance for growth and improvement.
You can schedule a demo to explore our premium offerings, or you may begin using our extensive range of free tools right away.
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Company Facts
Product Details
Product Details
HubSpot CRM Categories and Features
eCommerce Marketing Software
Social Media Management Software
Social CRM Software
Sales Tracking Software
Sales Performance Management Software
Sales Intelligence Software
Sales Force Automation Software
Sales Engagement Software
Sales Content Management Software
Sales Analytics Software
SMS Marketing Software
Revenue Operations Software
Real Estate CRM Software
Online Form Builders
Marketing Automation Software
Live Chat Software
Lead Management Software
Lead Generation Software
Landing Page Builder
Help Desk Software
Healthcare CRM Software
Financial CRM Software
Email Template Design Software
Email Marketing Software
Customer Success Software
Customer Service Software
Content Marketing Software
Content Management System
Contact Management Software
Construction CRM Software
Chatbot Software
Campaign Management Software
Call Tracking Software
CRM Software
CPQ Software
Automotive CRM Software
More HubSpot CRM Categories
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Review
Date: Jul 15 2021SummaryI am pleased with the services this has to offer. I love things that are user friendly and easy to use!
PositiveI like how simple this interface is to use across the board.I like how this works and also getting the customer support they had to offer while using the system.
NegativeThis system did not have a user to user setup process. I feel that this would've answered a lot of questions I had about it for the startup process. I believe that if they had someone help set everything up with a screen share would've taken a lot of stress away.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Hubspot Gets it All in One Spot!
Date: Jul 15 2021SummaryOverall working with Hubspot is always a great experience. They are friendly supportive and helpful. They don't have success unless their customers do and they embody that. Very pleased.
PositiveLove that we already use Marketing hub and CMS, then brought our CRM over from Salesforce due to high maintenance costs of outdated customizations on Salesforce. Hubspot assigned a manager to help us manage the move and he did an excellent job with understanding our needs and applying them to the cut-over.
NegativeThe CRM doesn't have an app for quotes connected to placing orders in Big Commerce (they have one for Shopify) so we can' manage or see our deals pipeline in Hubspot.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HubSpot is the only option
Updated: Mar 22 2021SummaryWe primarily use HubSpot for marketing and managing our website. HubSpot provides us with all the tools we need to easily track customers. HubSpot also provides us with what we need to change the site quickly and easily. I have recommended HubSpot to several people. Since 2019, other than working at HubSpot, I have had no other pleasant experiences. Your plan makes my work at Ssdigitalco easier and more enjoyable.
PositiveI really like how easy it is to use HubSpot email. I have sent many emails and am very happy to be able to use this easy to use program. Tracking leads is very easy. I like how HubSpot tracks the location and time of leads on your website. It helps me know where we are in the sales process. HubSpot makes managing my website very easy. I have little experience in web maintenance and don't understand computer code, so it is very easy to use the HubSpot program, because I don't need a website background and I think you do, because they can provide anyone with everything that can be done normally.
NegativeI can't think of anything right now. HubSpot has been improving their program, which is awesome from an end user perspective.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good free solution
Date: Jun 21 2021SummaryI recommend this to companies that don't want to waste their money on the bells and whistles of a paid CRM.
PositiveThis is a decent free solution for your CRM needs. If you don't need the bells and whistles of a CRM then HubSpot free is great for you.
NegativeFor a free service it does what it need to as a CRM the ease-of-use allows a monkey to work this software so that's good.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
CRM With Market Automation.
Date: Feb 25 2021SummaryOverall, HubSpot CRM can be used in your organization to manage deals, leads, support tickets, and many more, it has excellent customer support.
Positive-You can assign tasks and set a reminder for them.
-You get all the analytics and insights about the team on the dashboard.
-It has great customer support.Negative-Its UI is a bit difficult to get used to.
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-Lack of customization. -
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HubSpot
Date: Nov 24 2021SummaryOverall, I would recommend this software. If you are into marketing and want to better enhance your skills I would highly use this.
PositiveEasy to use, easy to get ahold of someone if needed, they provided a demo, free consolation at first.
NegativeI really don't have anything bad to say, as I used the free trail and I was satisfied.
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Best CRM Tool that I ever used
Date: Apr 03 2021SummaryHubspot CRM is an easy to use CRM software with all the basic requirements of Digital Marketing needs covered.
PositiveSocial media Integration.
Email Marketing.
Workflows and Sequences.
Easy to filter contacts and companies.NegativeNeed more social media plugins.
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Limited set of email marketing templates. -
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Certainly the best with contact and lead management.
Date: Mar 03 2021SummaryReliable to setup and configure the CRM.
Most outstanding with email marketing and promoting the business.
East to promote business.PositiveEfficient with tracking leads.
Reliable and very outstanding with email marketing.
Respectful and responsive customer support.NegativeGreat and most convenient with lead management and ease of use.
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Fortunate to use with promoting sales.
Date: Feb 18 2021SummaryBetter and most responsive customer support.
Great with tracking leads.
Nicest dashboard and go getter customer support.PositiveFaster to track clients emails and send them business promotion.
Reports are accurate and timely.
Easy to learn and use.NegativeBest and most simple and robust CRM with promoting sales.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Growing With HubSpot
Date: Jan 09 2021SummaryI'm trying to scale my business and needed software that streamlines all of my ongoing chores -- lead generation, marketing, SEO, etc. Props to HubSpot for recognizing this important need.
PositiveAll of my SEO/marketing needs are in one place, where I can see them. I don't have to pay someone to keep track of all this stuff.
NegativeThe software is maybe more involved than I need, so I just focus on certain parts.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Eligible and Dynamic Marketing Solution
Date: Feb 22 2021SummaryHubSpot CRM is an accurate CRM, with so much advancements, making it eligible and appropriate for clients purposes. Also, online and email marketing has been supported by HubSpot CRM.
PositiveHubSpot CRM is a vibrant and considerate marketing program. HubSpot CRM has established a platform where contacts of customers get stored, and get well stored. HubSpot CRM directs all the traffic to the new clients.
NegativeHubSpot CRM has high glory in marketing, and also boost the morale of customers trough creating of good relationships.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Eligible and Confined CRM Program
Date: Apr 20 2021SummaryHubSpot CRM increases the relationship that consumers require with the company. Also, HubSpot CRM takes seriously the contacts of business partners and clients, and we use them to manage their demands.
PositiveHubSpot CRM remembers the importance of customers, hence, giving them maximum help when they need some. Also, HubSpot CRM has a storage platform which is online, through cloud computing, and this helps in maintaining procedural security measures.
Marketing strength in our firm is also well managed by HubSpot CRM.NegativeHubSpot CRM is an outgoing CRM program, with manageable procedures and sustainable business requirements. The design that HubSpot CRM has is the most flexible among the many CRM programs.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HubSpot gives a huge benefit to my business CRM
Date: Nov 10 2020SummaryEveryone in my team loved this customer relationship management platform. We are getting great benefits to our business after implementing HubSpot CRM. Straight forward tool for every business CRM.
PositiveTo get full visibility on leads and sales to funnel no other tool is better than HubSpot CRM. It enables the best insights for my business to get an overall analysis of every aspect of sales and marketing. You can also track leads, manage the sales pipeline. It gives a huge benefit to my business.
NegativeNever encountered any issue with using this in our business.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The best CRM for marketing
Date: Oct 20 2020SummaryI like how HubSpot is designed, the workflows, content management, social media, etc make life a lot easier. If you want a CRM that takes care of your sales and marketing needs and keeps both on one platform, I would say go for it.
PositiveI like how HubSpot is easy to use and gives you insight in a very detailed manner on customer or prospect interaction history.
NegativeTakes some amount of training for getting hang of all features.
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Perfect Free CRM!
Date: Jul 20 2020SummaryIt’s pretty easy to use and get going with. It’s free so there’s no sacrifice for trying it out except for time.
PositiveIt’s 100% free to use the basic CRM features. It also integrates with every other software I use.
NegativeThe biggest con for me has been that to get access to the premium features it’s a pretty steep climb. Going from free to x dollars a month and a minimum number of seats is a pretty steep next step, financially.
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Good option for CRM
Date: Dec 08 2020SummaryThis CRM is truly a HubSpot. You can do all of your business needs in this CRM. Do yourself a favor and check out HubSpot CRM.
PositiveThis CRM is a great option for anyone that has lots of contacts in your business. You can input all of their information, include a task list, and lots more. It has way more features than a typical CRM!
NegativeThere are not many cons to this CRM. It's a great software! The only thing I can think of is pricing - but it's totally worth it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Marketing platform
Date: Dec 18 2020SummaryOverall experience is quite good. It helps to understand which platforms led to the lost sales. Analysis features is very good.
PositiveSome pros are as follows:
- It helps in marketing automation.
- It also help in marketing analysis.
- E-mail marketing is a very good feature of this application.NegativeSome cons are as follows:
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- The main con is its landing page builder.
- Ad management is also an issue. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HubspotCRM
Date: May 29 2020SummaryOverall HubSpot CRM is great for new companies that haven't ever used a CRM before. But, if you're trying to move on to a second CRM HubSpot may not be for you.
PositiveHubSpot CRM makes it easy to organize, track, and grow your contact list and sales. Also they are free to use forever. As many users as you need are totally free.
NegativeHubSpot isn't very advanced and can be very inflexible. They integrate with Salesforce because they cant compete.
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Feature packed client directory
Date: Dec 07 2020SummaryOverall, it gives you a brief overview of the client's data to maximize your growth and the well structured data helps a lot for making plans for taking future decisions of the company.
Positive- All records of client's activity in a well structured format.
- Helps in growing a small business by converting people into potential clients.
- Helps in improving customer support by monitoring and managing their information along with receipt.NegativeIf they improves their features and pricing people may opt for the paid version otherwise the free one is more than enough for small business.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Generally a good CRM that delivers what it promises
Date: Dec 28 2020SummaryIt is suitable when you need something simpler and also very easy to learn. However, if you're trying to build something much more complicated on the developers' backend, it can be difficult. Several other larger CRMs have the ability to build extra features, later helping the customer and also the customer's requirements. This platform benefits the tracking of calls, companies and also tasks, but it does not have the ability to incorporate several other plug-ins that future customers may have.
PositiveIt integrates well with WordPress in all divisions, such as advertising, sales, auditing, customer support. The sales team specifically uses HubSpot CRM to handle contacts, track account status and also has a personalization attribute for the sales channel. It is very easy to navigate through CRM, as well as export huge collections of data. It is constantly a fantastic way to handle tasks, receive suggestions if they are not completed and it is very easy to record calls or notes.
NegativeExporting great information has caused some problems. Numbers are essential in sales and there are also several options for residential or commercial properties that you include that can help you quickly organize business contacts, along with the modification feature.
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