HubSpot CRM Reviews

Overall, Love using it but hating that I am not able to use all features because it is pricey. To use the good features, i have to subscribe.

Love the tool. Easy to use. Import and use data from the start. Tracking of emails, deals is the easiest.

Mobile app does not have all the features that required by a manager when he is on the field.

Overall it's a good tool that helps you manage everything from start to finish, It also gets updates pretty frequently to enhance the features and experience. But it is bit costly for small businesses.

Great User Interface and ease of access makes it quite user friendly.
It's a one stop shop for a your marketing, sales and service needs.
It facilitates easy creation of social media posts, blog posts and mailing or landing pages.
It automates the tedious tasks and gives you deeper insights into prospects.
It also helps in editing website pages.

The trial version has very limited features and cost of full version of the product is a bit on the higher side.

Overall, I think this is a good solution as a CRM and for capturing customer data. Definitely a 3/5 stars.

Getting started was really simple when I used it. I think at the time I was still not as familiar with everything the CRM could do, but it helped me to get off of spreadsheets.

There wasn’t a lot of training material, but I think they do now.

Great tool honestly. Get your feet wet on a well built platform without a big price tag to go along with it.

Great for overall marketing and I love the fact that you can test it before fully subscribing to it.

A lot of the better features requires a subscription.

Overall I really like the product. It's easy to use, cost effective, and performs all the functions that I need it to do.

I really love how easy it is to integrate with almost any of my other pieces of customer management software. Just plug and play basically and format the info in the CRM.

I don't have anything negative to say about Hubspot.

If you are looking for new costumers you should definitely try this. Start small or start with 100,000 contacts.

There is a product for everyone. You can create your plan for your special needs. Reaching from 1,000 to 100,000 contacts.

I can’t say what I don’t like. You can even try it for free.

Overall a smooth experience. Did not face any problems. Increased overall efficiency and performance.

Hubspot CRM is loaded with brilliant features that are important for effective CRM. Great analytics and tools.

So far we have not encountered any problems. So no cons.

So far I'm experiencing the good and positive side of Hubspot CRM and they are consistently improving the user interface.

I love the customization of this and it can help me organize my work. User friendly and works with a simple drag and drop.

So far it looks fine. sometimes integration fails but it may the issue of the 3rd party as well.

Vibrant and dynamic with email marketing.
Helps a lot with contact management.
Best and respectable customer support.

Vibrant and dynamic with email marketing.
More convenient with contact management.
Efficiency with customization which is easy.

Very convenient and reliable with email marketing.

Overall, Hubspot CRM is a great tool for marketing and sales activities. It is a very easy-to-use tool with a decent UI.

- It can be easily used through a chrome extension.
- It has a wide scope of customization.
- The User Interface of the tool is very intuitive and easy to understand.

- The tool is a bit expensive compared to other similar software.

Overall its a package of ERP which can be integrated with CRM, MIS & Accounting functionality. It helps in managing the customers in systematic manners and able to track the transactions (financial or products) and provide all the new notifications vide SMS and emails which can be customized as per the campaign and can provide enough information to the executives and management for their decision making.

For managing the organization with customer relationships and to manage their purchase history, their transactions, their communications with the sales executives, there is always a requirement of a tool which can record all these systematically. HubSpot CRM has this module well integrated with the support team. It store all the related data of customers and their products, purchases, etc. and can be distributed among the sales staff who coordinated in past. Very well reporting structure and auto Notifications is commendable.

CRM module includes every aspect of the customer data but there is some fields which should be customized as per the business requirements. That can be added in the master list and with definite text structure to avoid the manual entries. Mobile version should be enhanced for additional data entry if required.

Cost effective and very easy to learn.
Helps a lot with lead tracking in the business.
Best and most responsive customer support.

Reliable to track the contacts.
Efficiency with lead tracking and management.
More convenient with email marketing.

Great and most superb CRM with lead management and easy to learn.

HubSpot is one of the leading CRM platforms. It delivers everything required for relationship management. It helps to catch every lead in campaigns. This platform is overall the best for CRM.

HubSpot CRM offers an unconditional platform for relationship management. We are using HubSpot to smartly interact, manage leads, manage pipeline and identify sales lead from email channels. It proves itself best in every aspect of CR management.

Not easy for new users to use. I'm performance wise no companies.

We have effectively reached to clients from the whole world, and the marketing features that HubSpot CRM helps us have are excellent. Also, HubSpot CRM multiplies our sales, making us more competitive.

HubSpot CRM has advanced features, which foster global sales, and allows firms to get clients from any part of the world.
Furthermore, HubSpot CRM helps in saving or storing contact details for many customers, and reach out to them when required.

HubSpot CRM has extensive strategies and procedures for installation, and unless there is enough guidance from the developer, this may be a challenge.

Overall, HubSpot CRM is an affordable and easy to use CRM that can be used across the organization. The paid plans are well-structured and adds value and increases productivity.

- HubSpot CRM is an easy to configure and handy tool which allow a lot of scope for customization.
- It is affordable and provides better value for money than other CRM alternatives.
- It has a basic version for trial and after that fairly structured paid plan according to the extra features offered.

- There are not many features available in the basic version of the application, even for a simple automation there is a paid plan.
- Contact management is a hefty task in this application.

Reliable to track leads and opportunities.
Convinient with contact management.
Very helpful to the sales teams for its effective with email marketing.

It's a robust and scalable with lead tracking and opportunities.
Simple to setup and use.
Free trial is excellent and functions the same as the premium.
Reliable with contact management

It's the best and simplest CRM to use with convenience with lead management.

Hubspot seems like it was designed for companies that deliver products and goods more than services, so I would recommend it for anyone with a firm deliverable.

If your organization's workflow fit within the parameters of Hubspot's design (and doesn't change much from transaction to transaction), it is a great tool to follow up and follow through with clients.

Integrating multiple forms of communication (phone, text, email) with individual clients could be easier. More customization would be nice.

HubSpot has quickly become the sales backbone that runs the operations. I wouldn't know how to keep up without it.

HubSpot integrates well with other applications.
The interface is mostly intuitive.
There's a freemium model, giving users enough time to figure out if the solution works for the business over time. It's a grow-as-you-go solution, very fair.

I don't like that there isn't a "add / new" button that is universal.
For example, I have to go to Deals or Contacts or Companies, etc. first before I can choose the "add new" function. If I want to create multiple deals for different companies, I need to jump back-and-forth in the navigation a lot to do this. A simple "add new" with a drop-down would help.

The Hubspot CRM is a great tool, especially for sales professionals and sales teams like. I really enjoy it.

I use this daily. It is a god send of products when you need to organize client information and daily tasks.

Nothing to not like here. Sometimes it crashes but resolved shortly.

Overall HubSpot is a 7 out of 10 for CRMS, I would still say Salesforce is the leader in the space but HubSpot is getting better and better over time.

Pros for Hub spot would be its integrations, the ability to create signatures, the tracking that it gives you into your emails sent.

The tracking system needs some more abilities, wish there were a few more features with their signatures as well.