What is HubSpot CRM?
HubSpot serves as an AI-driven customer platform that combines all the essential software, integrations, and tools required to unify your marketing, sales, and customer support efforts. By utilizing HubSpot’s connected platform, businesses can accelerate growth by prioritizing the most critical aspect of their operations: customer engagement.
The HubSpot CRM goes beyond being merely a tool; it is the core of your business operations. This CRM solution empowers your team to cultivate stronger relationships with customers, fundamentally changing how you communicate with them. It provides a seamlessly integrated environment for sales, marketing, and customer service, enabling deep insights into your customer interactions. Everything is neatly organized within an intuitive dashboard that boosts your team's productivity. As your business evolves, our platform is built to scale, offering adaptable solutions that cater to your changing requirements. Additionally, HubSpot CRM features a robust free version filled with vital functionalities, making it an excellent option for forward-thinking businesses. This innovative CRM is set to redefine customer management; every customer interaction represents a chance for growth and improvement.
You can schedule a demo to explore our premium offerings, or you may begin using our extensive range of free tools right away.
Pricing
Company Facts
Product Details
Product Details
HubSpot CRM Categories and Features
eCommerce Marketing Software
Social Media Management Software
Social CRM Software
Sales Tracking Software
Sales Performance Management Software
Sales Intelligence Software
Sales Force Automation Software
Sales Engagement Software
Sales Content Management Software
Sales Analytics Software
SMS Marketing Software
Revenue Operations Software
Real Estate CRM Software
Online Form Builders
Marketing Automation Software
Live Chat Software
Lead Management Software
Lead Generation Software
Landing Page Builder
Help Desk Software
Healthcare CRM Software
Financial CRM Software
Email Template Design Software
Email Marketing Software
Customer Success Software
Customer Service Software
Content Marketing Software
Content Management System
Contact Management Software
Construction CRM Software
Chatbot Software
Campaign Management Software
Call Tracking Software
CRM Software
CPQ Software
Automotive CRM Software
More HubSpot CRM Categories
-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
High Quality CRM
Updated: Oct 25 2020SummaryThis software has the most robust CRM features for anyone looking to expand their client base. I would highly recommend it!
PositiveHubSpot is a feature packed CRM software that lets me manage my clients in the most efficient way possible.
NegativeHubSpot is a tad expensive, but for the features it is more than well worth it.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It is an efficient marketing, sales and services software that help business grow without comprise all in one platform.
Updated: Jul 20 2020SummaryIt helps in making sure your inbound marketing strategies are planned with expertise and winning formulas so you can grow your business in the best way possible.
PositiveIt is effective in tracking calls and adding them to CRM record for future use.
It has a simple layout which makes it's easy to navigate all in different powerful tools on offer.NegativeIt is great in safety of your data and so far no flaws.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Hub Spot
Updated: Sep 26 2020SummaryOverall experience has been very good and I would recommend this software to all, as it has helped us as a business so far.
PositiveThe system is good because you can easily view lead profiles to see their reaction to calls, which is a very good feature to have. The task and queue feature is also good when connecting with multiple leads
NegativeIt would be good if it could generate leads for you but it's not there yet with this.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Highly recommend HubSpot!!!
Updated: Nov 01 2020SummaryOverall, HubSpot is quite an effective tool, it improves our relation and reporting standards it's the best thing that happened in my company. We are happy.
PositiveHubSpot helps businesses to stay on top of marketing and sales services. The adaptation was a breeze. We are being able to serve a great experience to leads. The pipeline manager was exactly what we want to for overseeing sales and leads.
NegativeThere are very few things I don't like, one of them is its unorganized sales information.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HubSpot
Date: Nov 19 2020SummaryI would recommend HubSpot to any team looking to increase their overall ability to manage data driven decisions and speed up the return on quality information.
PositiveI liked how user friendly the software is upon initial installation. My team and I found the start up quite simple and efficient to get up and running.
NegativeThe lag time from order date to implementation date was more than I expected. I was expecting that to be quicker.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Most functional CRM
Updated: Oct 23 2020SummaryWe love HubSpot CRM, it's simple and more efficient as compared to our old CRM. One thing I really liked about this platform is, it delivers the most detailed reports on sales and user activity to never miss any leads.
PositiveHubSpot has great capabilities for managing customer relations, contact and sales management. It helped us to remove friction and gives the best sales visibility. Its robust reports have always been my favorite function of this product.
NegativeI would not recommend this for campaign email tracking.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great for Managing Leads
Date: Nov 11 2020SummaryHubSpot CRM is the best free CRM that I've used. Because our company is small, we can't afford to spend a lot of money on CRM systems. HubSpot fills the need for a robust system that does not break the bank.
PositiveHubSpot CRM is an excellent, free CRM product that I use every day to manage my web design & graphic design leads. My favorite part of HubSpot CRM is that you can BCC a tracking code when sending emails, then the email activity (opens, clicks) of the recipient is logged to the contact record and you always have a running record of email activity. HubSpot CRM also has a tasks feature that is good for assigning tasks to different people on your team and will auto-send reminders on specified dates & times.
NegativeOnce you go past the free version, HubSpot CRM can get expensive fast. Luckily, HubSpot CRM gives you a lot in the free version, so I have not yet had to upgrade.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great CRM for beginners
Date: Sep 04 2020SummaryOn iOS, the app is not stable, for free plan you only have support by the community and you can't contact anyone.
PositiveIt's free.
HubSpot always provides materials for complement your skills
The UI is so friendly.NegativeSome things are limited the sales force lack many basics functionalities, also you can not fuse companies also you only add one mail account for each customer.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Tried using but didn't like
Date: Apr 23 2020SummaryOverall it's good for a free option. But I wouldn't go the paid route in my opinion because of customization limitations.
PositiveEasy to use and set up for any size of business. Not hard to implement and works reliability for you.
NegativeI didn't like how I couldn't customize it as much as I wanted.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Hubspot CRM Is Great
Date: Oct 14 2020SummaryBig fan of HubSpot. The pricing starts our great for early stage startups, but eventually is similar to Salesforce.
Positive- Dialing Functionality Built in
- Sequences
- Customizable Fields
- Simple User Interface
- Pricing is good for startupsNegative- Reporting is separate costs and is fairly limited compared to Salesforce.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HubSpot
Date: May 31 2020SummaryOverall HubSpot is an amazing product with almost everything being great, for a smaller company. If you have maybe 20 employees definitely go with HubSpot.
PositiveI love just about everything having to do with HubSpot. Mostly I love how they for an amazing price will have on site training. Meaning you go to them in their classroom and learn this product at a great rate.
NegativeHubSpot has a big problem and thats how difficult it was to integrate any software with their system. Email marketing unless we went thru HubSpot was difficult and it's very hard to integrate.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great CRM Platform
Date: Nov 04 2020SummaryOverall, Hubspot CRM is a winner in my book. It offers more features than other CRM's, and is simple to use.
PositiveHubspot has a great email marketing and task management system. I also like the lead scoring and marketing automation integration. Most other CRM platforms do not have those features.
NegativeA bit higher priced than some competitors, but the extra features make it worth it.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HubSpot offers all the tools necessary!
Date: Nov 23 2020SummaryHubSpot is an incredible software that helped my business grow without compromise. The customer service that is offered is also one of a kind, any issue I had was answered almost immediately.
PositiveOne major pro that I have come to find out is that it has allowed me to grow my business with little work. They have different hubs that meet all my needs.
NegativeI was a little hesitant at first, but loved the free trial allowing me to test it first. Without this feature I am not sure I would have been interested. Much to my surprise, the trial is what sold me on HubSpot.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A reliable CRM software no matter what your team size is.
Date: May 30 2020SummaryI think HubSpot CRM is great for small teams as well as big ones. I has suitable pricing options and features that can serve both. Although it can get a bit expensive, I believe it helps.
Positive- The user interface is intuitive and it's easy to get it up and running in no time.
- The email automation and integration features are really amazing in comparison to it's peers.
- Generously provides a free version which helps in evaluating the platform.Negative- Can get a tad bit expensive when the bells and whistles are added to the feature set.
Read More...
- There seem to be a few bugs in the system which result in weird behaviour sometimes. Needs to be checked ASAP by the team. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Game Changer!
Date: Oct 14 2020SummaryOverall using HubSpot saves us time and manages our pipeline perfectly. We our more organized and can go through leads quickly.
PositiveSince we started using HubSpot we have increased our sales tremendously. It is so easy to use our sales team uses it everyday and we are getting hit after it on sales.
NegativeWe haven't had any issues so far. It was easy to upload everything into it and it has been very manageable for our entire sales team.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very productive with lead management
Date: Oct 07 2020SummarySuitable with email marketing which helps to track the customer.
Best friendly customer service.
Reliable with lead management.PositiveImproved software with marketing automation.
Intelligent with tracking leads and opportunities.
Best and friendly customer support.NegativeGreat software and more intuitive with email marketing.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best CRM in the market
Date: Aug 19 2020SummaryHubSpot is undoubtedly the best customer relationship manager. It allows us to manage the pipeline very effectively and helps our sales team to work less and save precious time.
Positive#1- HubSpot CRM works extremely well.
#2- Helps to reduce Sales team efforts and saves their time.
#3- Client live chat functionality.
#4- Powerful Reports and inbuilt Meeting scheduling.NegativeWe had an overall positive experience with it. No cons.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Its a basic CRM but productive with tracking potential customers.
Date: Nov 14 2020SummaryNice experience with their customer service.
Excellent with tracking all our customers.
Reliable with contact management.PositiveHelps to track potential customers and turn them into clients.
Easy to integrate with outlook helps with contact management.
Intuitive and very admirable interface.NegativeHave the best customer service and reliable with content management.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best marketing tool to use.
Date: Jul 10 2020SummaryUser friendly and very responsive customer support.
Integration is easy and more effective.
Helps to track the activities.PositiveBest marketing tool which helps to track the leads.
Effective with email marketing.
Their customer support is very responsive.NegativeGreat and more effective with email marketing and easy to use.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
HubSpot the all-in-one platform that helps business grow without comprise.
Date: Jul 22 2020SummaryIt has allowed me and my teammates to create our own filters so we can search easily for the kind of contacts we want and has helped much in keeping track of all projects received from a particular client.
PositiveIt's extremely secure.
It tracks calls and adds them to a CRM record.
Is a powerful marketing and sales software that converts website leads into customers.NegativeFor a new user it's difficult to understand the interface of the HubSpot and its automation are complicated.
Read More...