Sonetel Reviews

It’s great app that does it’s job perfectly. As an entrepreneur the services are really tailored for my needs but UX and KYC process can be improved.

Customer support is quick and focused on solving your problems. The services are relatively cheap. Never had an issue yet.

UI/UX can be improved.
An SMS inbox can be added to app.
New features would be nice.

Great solution! It helps my online business a lot, especially when the setup is so simple and user friendly.

Getting a local number is great when you work from all over the world.
The voicemail setup is simple, I added my own voice message and get an email notification when someone leaves a message.

I wish it could send text messages with this service, although I've read it's been worked on so hopefully soon.

Before Sonetel, I worked with a few competitors, and I am now very satisfied by them. If you hesitate between several companies, start to use Sonetel first, as you'll get a great value for an honest price!

1. The interface of Sonetel is very easy to use
2. The good value I got for this price
3. The stability of the service
4. They have a good and responsive support

Everything is good, except maybe that the SMS are not always supported, as it depends on the country, provider etc.

We just use it to have a phone number in Europe and have the calls forwarded to us outside the EU and it works great.

Easy to set up
Free plan works great if you do sporadic use of the number.
Easy to refill either by CC or by PayPal

Nothing really, We use only the basic plan since many years now and it works very well for us.

Good, can't complain, I suggest their services. Sign up for a great service., you won't be disappointed

Has all the add-ons that I need, so please sign on I'm sure you'll be happy with this service. Sign up

Great stuff, no cons I still recommend their services

Once you are signed up and registered, the post sale service is excellent.
Overall service and concept is excellent. i especially like the fact that SMS messages can be sent you via e-mail, so at least you get them.

Service post sale is very good, once you are registered. The requirements with sending copied of documents is a little cumbersome, but once done, the service is excellent.

Web site is a little slow and difficult, and not too clear, and this makes it difficult to comply with all requirements for registration. In addition there is no availability to contact anyone by telephone in oder to determine how to finish registration, only be e-mail. Suggest a tel number one could call to get assistance

I will recommend this website to everyone I know, and actually already did, I am very please with what it allows me to do.

Cheap way to get a phone number when you live abroad and still need a phone number back in your home country, working well with forwarding options. Great support too!

No cons for me as this allows me to keep my PayPal account for example whilst living abroad.

I’ve been using Sonetel for a while now, and it’s been a great experience. The service is reliable, affordable, and easy to set up. The support team is excellent—they helped me resolve an issue quickly and were very professional. Definitely recommend it!

I subscribed to Sonetel and I’m really happy with the service. It’s easy to use and works perfectly for my needs. I had a small issue, but their support team fixed it quickly—they were super helpful and responsive. Great experience overall!

So far there’s is no cons for me. I had a minor issue but the support helped me quickly

A very useful tool for those who require a virtual phone number of any country. Very convenient facility of call forwarding for incoming calls.

Ease of obtaining virtual number for any country.
Good customer support.
Decent calling rates.
Call forwarding facility to mobile number for incoming calls.

App functionality needs to be improved.
Premium plans pricing needs to be reduced.
Occasional internet connectivity issues while using app.

My overall impression of the platform is very positive so far. I use this service frequently for my business.

Best thing about this platform is that they forward SMS to your email which is what I exactly needed for my business.

Also their customer support is excellent and professional. I highly recommend.

Would have been cherry on top if they could forward sms and phone call transcripts to your WhatsApp. I think connectivity with WhatsApp would be a great plus.

It's been really good so far, probably one of the best applications for virtual numbers out there that's cheap, and offers full features.

It's probably one of the only applications to offer a virtual number that can receive text messages.

There's a minimum refill limit, i prefer pay-per-use.

it helps me to make calls, and takes time to find out which numbers are calling Sonetel phone.
Overall is fine

It is easy to operate and use.
Excellent team to support.
It is better and cheaper than traditional landline

Call could not be received by App and it needs to check call logs on app to find out which numbers are calling Sonetel phone

Only one word.... EASY

Easy and fast service.

Didn't find any cons yet ; )

Sonetel solved the problem I had perfectly with an easy pricing model.

Transparency and clean offer of services.
There is a rich variety of Countries and great pricing for them.

There was a lack of non-critical features, but I could add them using external tools.

I use Sonetel to be able to have a USA phone number while being abroad in Central America, which was not possible with prepaid SIM cards that don't have roaming outside the USA (except Canada, Mexico, etc).
So far Sonetel has performed beyond my expectations & I'm happy with the service.

I found the initial setup to be very easy & the process to get your new phone number working was very smooth. After initial setup the functions of receiving/making calls & SMS was what I expected & haven't found any issues so far.

Since this is a virtual phone number in the USA, I can't use apps like WhatsApp to communicate.

I had no issues, the app is easy to use and clear. It is a lot cheaper than other apps. If you still don't use it, you are missing out on a lot.

Sonetel is the most simple, user-friendly, efficient and the cheapest business number app. I didn't have any issues yet, and I don't think I will. Email customer support is very helpful and generous, they will give you bonuses.

It would be better if SMS messages coming to the number could be seen on the app or forwarded to the number calls are forwarded to.

Currently satisfied with their services. The customer support is exceptional. AI features provide extra benefits.

We've been using their service for a couple of months now, and it has been excellent. Highly recommend it.

UI needs to be improved along with the additional AI features.

Overall it was a problem solver idea for people across world. Use my above suggestions and it will help you guys in growing services more and more.

We are using the services and it’s working good. Clients are also satisfied.

Good work team use my recommendation and it will help you further.

As a Suggestion: not able to log in App tried multiple time. Getting issue in documents uploads too. Please increase your website UI/UX and functionality, it will be easy for people to understand better. Also assign a dedicated manager for paid services.

Great service - reliable, affordable, easy to use, and very very responsive support. Highly recommend for virtual phone needs.

- The platform is very User-friendly and easy to navigate.
- Their customer service team is responsive and helpful.
- I can make and recieve calls from different countries, which is perfect for my needs.
- Setting up my account and number was quick and straightforward.
- I love the flexibility of having a virtual number for business and personal use

The basic plans could offer more features for the price.

Very happy with Sonetel. I would recommend to anyone not in USA who needs a US phone number with voicemail and call forwarding capabilities.

Gave me a cheap way to have a US phone number with forwarding capabilities which and voicemail option.

Nothing at this point. It works the way I expected.