Zoho CRM Reviews

Zoho crm has raised our expectations high with how practical it is to track our sales. When it comes to setting up a commercial database there is no better option to choose than Zoho crm as it allows us to add all kinds of information about our clientele, including how long we have been tracking each customer and setting local time if we are going to separate customers geographically. It has also proven to us that keeping track of each customer is very convenient. In addition, it allows us to keep track of purchases and sales and this allows us to keep everything in an orderly and correct way.

Zoho crm allows us to identify trends at all times and reduce our costs by saving sales tasks. In addition, the platform allows us to stay connected always from a mobile device, whether Android, IPhone and even from an IPad, so you can work managing and communicating with customers regardless of the deployment. The platform automates very well the view of our subscriptions on behalf of each potential customer and the billing data of each sale that is made. With Zoho crm organizing activities and tracking day-to-day tasks with customers has never been so accessible. We recommend Zoho crm because it allows us to customize very well the analysis of customer databases, and because new records can be as detailed as you want.

We have not found any drawbacks with the use of Zoho crm, so there are no negative comments from our side towards the usage experience had in this period.

Zoho CRM performs an amazing job of giving a solid feature set at a reasonable cost, along with collaboration with a large number of Zoho products. Zoho CRM makes it simple for us to manage our customer service and interactions. It's quite simple to understand all of the functions, and it's greatly aided us in handling leads generated by our sales funnel.

Because Zoho CRM is a cloud-based platform, it can be accessed from any device connected to the internet. Using Zoho CRM, you can manage customer relationships with tools like emails, fast chat, bot chat, sales calls, marketing funnels, and social networks. The tools are well-built, so there's no difficulty integrating them with third-party services.

If you don't know how to personalize the UI, it may appear plain to you. Data downloads and collations are not always simple. This is also true when it comes to lead publishing. It's not always obvious whatever element of an upload went wrong. When the upload does succeed, though, it is a huge time saver. The search feature is not very straightforward; I've discovered that it doesn't always provide results until you enter in an exact match.

Zoho CRM is a fully optimized platform for serving potential customers and achieving good integrity during the sales process. This platform has been very easy to use and has been really beneficial for our entire company, because it has allowed us to collect customer requirements, serve them and make the sale go through successfully. In addition, Zoho CRM allows us to see the service reports, and thus we can know what satisfaction we have achieved during the sales process of each client and how the service has been.

Zoho CRM has made it possible for us to offer better service to clients during the sale or acquisition process of each of our services. What I like the most about Zoho CRM is that it is a platform that monitors the entire sales process in real time, which helps us to help the client throughout the sales process and to offer them good service and solutions to any questions. that arises. In addition, I like being able to communicate with the customer with Zoho CRM, through video calls, messages or emails, this helps me not to lose communication and to be able to keep abreast of serving them correctly.

The Zoho CRM application that is available for mobile devices does not send me notifications at the exact moment, when a customer needs support during the sales process. Luckily, I have the notifications activated on my computer, and I can know the exact moment when a potential customer needs support in their sales process, since the mobile application sends the notifications when approximately half an hour has passed after the customer has sent the request.

Overall, Zoho CRM can be used in almost all the departments of the company to store data of clients as well as the company efficiently.

- The data gets organized in a good manner so it can be accessed and utilized without any hassle.
- There are different types of filters to view your data according to your own preferences.

- There are some noticeable bugs in the calendar and Ring Central.
- Third-party integration can be improved more.

Overall, Zoho makes the work more organized. Integration with other apps comes very handily in automating your work resulting in increased productivity.

-Zoho CRM's best feature is that it supports a high level of automation and customization with no hidden costs.
-It is easy to use and setup emails, communications, and support.
-Integration with third-party apps increases your productivity and decreases the time spent.

-Customer support takes a lot of time to get back to you and resolve your query.
-Some key features are only available in English, so sometimes it creates a language barrier for some people.

It is very interesting that Zoho CRM is built on Java EE, because we have enough information about it to know which methods could be used to take full advantage of the platform. We like Zoho CRM for working with big data documentation.

Being a fully customizable software through tools such as an API for integrations, Zoho CRM works well with relatively lightweight and easy to use services, such as the satisfaction platform or any of the tools that google has by default. We highly recommend connecting to the Atlassian plug-ins Exchange platform, especially because accessing the lists of plug-ins to review is quite easy, and entirely free. We recommend it to be able to program content across multiple accounts.

Zoho CRM does not have a working library for administrative management of extensions, which keeps the work a bit basic. When doing real time tracking during our project testing, the platform tends to shut down.

Superb and customizable dashboard.
Extremely effective with email marketing.
Easy to get clients and make them into customers.

Most convenient with team collaboration.
Superb and terrific user interface.
Reliable with email marketing.

Great and most convenient with improving sales in the business.

Reliable to advertise and market the products.
Very effective with lead tracking.
Promote the business by turning customer into clients.

Efficiency with tracking the leads.
Best CRM with email marketing for its intergration with MS outlook.
Reliable with contact management.

Best solution with email marketing and advertising.

We have had great customer service. Anytime there is an issue we are able to get quick answers and help.

We like the ease of use, from setting up accounts, entering orders and running email campaigns. We integrate this platform with a shipping platform and website.

We don't have any dislikes about this platform.
We have used it for many years, and it has worked well.

I can't perceive you how dazzled I am with Zoho. I'm
not an IT individual! Be that as it may, most complex choices I can do with the assistance of their help. The actual program is past strong, It has many accomplished programs that assist with improving your business! The main element is their client assistance. Somebody is accessible inside the space of seconds through telephone and talk. Over the entirety of it's an incredible program!

Our folks use it to arrange prospective customers, set up recommendations, add likely customers and to set updates for all of the above mentioned.

We've just disliked an update. Furthermore it was fixed without wasting any time

Zoho CRM is an easy to use CRM software especially for Social Media Marketing with all the basic requirements of Digital Marketing needs covered.

Rich social media integration plugins.
Good support for Email Marketing.
Lead generation is easy with Zoho CRM.

Need more design support for social media and Email Marketing.

Overall, Zoho CRM has been a well-used platform that has exceeded our expectations. When we started using Zoho CRM, after a week we began to adapt to all its functions and we managed to have full access to customer service and direct communication with each of them. This platform automatically generates reports of all the clients served and of the satisfaction achieved in each of them and also of the general satisfaction in a period of time. I am very grateful to Zoho CRM for helping me offer a better sales process to all my clients, it has really been a very beneficial platform and it has allowed us to get more clients every day.

The relationship with clients is one of the things that matter most to us during the sales process, because the relationship with the client is responsible for finalizing any negotiation in the services we offer as a real estate company. Zoho CRM has been a key platform for our progress in optimizing customer relationships, one of the things that I liked the most about Zoho CRM is that this platform has the ability to offer me various methods of communication with the customer, such as a live chat, video call, email and also through support tickets. In addition, Zoho CRM allows me to broadly visualize the clients that require attention in their sales process, this has helped me to be more attentive to the clients that I must help to finalize each negotiation.

Without problems, Zoho CRM has been totally successful and has helped us to control sales and make the process of negotiating with customers that we have every day even more satisfactory. This platform has been totally stable at all times, it has provided an excellent system which makes it easy for us to get in touch with all customers and thus be able to offer them support and answer all the questions that arise during the process of accessing our services. . I am satisfied with Zoho CRM, without any complaints.

Overall, I couldn't be happier with Zoho. I can only speak to it from a recruiting functionality standpoint, but it's terrific.

I love everything about Zoho, I personally use the Zoho Recruit CRM and it's been an absolute godsend for my business. It's cost effective, easy-to-use and all around terrific.

I'm really hard pressed to think of any negatives, honestly, I don't have any.

It was good at the time. I found my present CRM Recruiting Software is less money and better suited for me.

I liked using Zoho. Software was easy to use and worked well for me.
I used it for 1 year. At the time, Zoho did not have some of the features it has to day.

The of Zoho is why I changed. I found a better CRM Recruiting Software that was more efficient to use than Zoho.

Zoho CRM is an ideal application to perform sales management and customer acquisition through emails, in the same way, we can manage established customer contacts and store information about them and all under a very easy to use platform. To avoid making wrong decisions due to lack of information, Zoho CRM works as an information and communication gathering application. All the information material that is handled within the organization can be found on the platform and is accessible to any operator. Zoho CRM for our organization is also used to audit and automate all actions taken in the marketing department. We can track daily purchases and sales by our customers and augment strategies in the sales flow.

With Zoho CRM we can set up a corporate agenda of internal events that can be accessible to any operator in the area. We can add sales completion dates, important customer meetings and the application will generate a notification when the date is approaching. The application we consider to be a leader in mass emailing management; we can generate pre-determined emails to our potential customers and they can be programmed to provide a quick response and generate closeness and enhance their experience. Zoho CRM notifies us about customers who are official or recently added prospects when they do not have a status update within two days on the platform. Likewise, the application breaks down for us the actions we should take in such cases.

We have had to invest a considerable amount in trained personnel to give inductions to our employees. This is because the number of functions presented by the application are prominent and tend to confuse since many seem to perform the same action, but have variants that many in the company were unaware of. On the other hand, Zoho CRM does not have a section where it shows the status of our potential customers in the organization, just as we can not view information such as retention rates of customers already pre-established as regular. To access the data of any customer in the database can be very complicated because the application does not have a very complete custom search section, it segments very few search details, causing it to be complicated to find certain customer data.

Affordable software and easy to turn the leads into opportunities.
Improved customer support.
Great email management software.

It's effective with turning the leads into customers.
Reliable with improving customer relations.
It's affordable and user friendly software.

It's effective for turning the leads into opportunities.
Improved customer relations and more affordable.

My overall experience has been great for being able to track down every sales lead and make marketing effortless. Zoho CRM is easy to implement and onboard.

Powerful CRM always keeps you a step ahead in sales and relations, the same Zoho CRM offers. Bringing Zoho CRM into the organization wasn't difficult. On the positive side, Zoho CRM offers the best customer engagement and sales and marketing automation functions. The is no learning curve or implementation difficulty.

The integration with the non-Zoho product was complex.

It is a powerful tool in analyzing data and improving customer relationship management with its wide variety of features.

The application is very useful in maximizing employees productivity and boosting customer relationship management.

Not as user friendly as other applications, but very helpful once you get the hang of it.

It's a nice experience with Zoho CRM and our sales staff accepts happily. Its reporting structure and integration with SMS, Mails & existing CRM system like Salesforce helps in overall management of data and refinement. Its followup statuses helps the management to take the necessary decisions. Good support from Zoho whenever stuck.

Zoho comes with best and intuitive CRM module to manage institute lead marketing. Its simple interface helps in distribution of Lead data among the sales staff and helps in followups. Its inbuilt mail marketing system automatically send the notifications mail to the customers. The funnel system helps in segregating the data.

It's purely depend on the internet. When the network is not there or very low speed, the sync has the problem. Sometimes it take time to load the data.

Great customer support and easy to track the leads.
Nice and reliable with customizations.
Reliable with improving the sales.

Easy to improve sales through tracking the leads.
Great customer support.
It's very easy to customize.

Great software which helps to improve the sales and nice customer support.