Zoho CRM Reviews

With it you can easily solve your business problems since it is the best platform for managing business.
Also with it you can easily understand data results while working with it.

I like how it is easy to integrate with other platforms without experiencing any issues.
Also I like its user interface that is very easy to navigate and to use.

It is fully secure while working with it, I can't complain of anything.

Overall the idea is great and it is helpful to be able to edit and modify existing documents on Google.

I like that Zoho can be found and used on google docs and I can edit files and make corrections. I also like that it can be used independently but I can sign in with my google account or LinkedIn.

What I didn't like was that its not very user friendly and sometimes I am unable to open documents if I log on from Google Docs.

Overall, Zoho CRM is quite an effective tool to professional manage your client, sales and marketing. We are extremely happy with Zoho CRM.

Zoho CRM was a breeze to manage sales and customer relation program. It has solid potential to turn your business into a growth/profit direction. The addon with the Zoho campaign helps to bring leads on top of the table. It serves you as a professional manager for your business.

The UI is not so interesting, an old-style built.

Overall experience is very good. It is simpler, easier and continuously upgrading application.
Especially after using this application, nothing compares to it.

Some pros are as follows:
- It is very affordable and I save lot of money and effort.
- It is best platform for anything I can think of and easily share my ideas.
- With the help of this application now I can reply instantly.

Maybe a better functionality for the locating features in the mobile app.

Its auto report maker is very good. Customized format of reports also helps the management to draft the requirements as required. It differentiation of leads in various factors helps in coordinating with the clients as per the status. SMS and mail auto themes are pre loaded for fast communication

My Sales team loving this software. Its easy panel helps the leads to organize systematically. Automatic notifications for call/sms helps the sales team to coordinate with the prospects on time and convert into leads. Overall report helps in taking decisions.

Online version sometimes load in time and update are not so frequent.

We are highly dependent on Zoho CRM for our sales and customer relationship management. We loved its ability to manage multiple sales opportunities on one page. Overall, it's a great platform.

For customer relationship management no other tool is better than Zoho CRM. The setting up method was very easy. It's easy to use, offers deep sales and lead analytics, list prospect view, easy to locate sales opportunity, and offers one of the best dashboard in CRM tool.

Never encountered any major problem with Zoho CRM.

While testing out Zoho, I was a fan. It's definitely more affordable than other CRMs but it doesn't have as many functions as others. Still a great option.

Being in real estate - CRMs are how we run our business. Zoho is relatively simple to learn and a great way to stay organized with all of your contacts. The pricing is fair too.

It could be a little more user friendly and attractive, but it is still a great program.

Well connected with other software and download the reports in less time. Sync all the enquiries, their distribution, their status helps the management to take the necessary decisions, and systematically arrangement of data helps in coordination within the teams.

Zoho in its brand also launched Zoho CRM for managing the leads, enquiries and sales in better manner. Its interface helps the exeecutive to distribute the leads among the team and hierchies to help to coordinate further. Its notification via sms and email also help in triggering the right call to right customer.

Offline version requested as internet is mandatory to sync the data.

Zoho CRM gives the power to grow your business on the very first day. This platform is very responsive and easy to use. Suitable for any size or category of business.

Zoho CRM enables the structural board to manage from top to bottom of sales engagement.
- Easy to reach clients using its integrated email solution.
- Gives the best view of the sales pipeline and lead information.
- User interests and marketing performance analytics.
- In minimum effort, it helps to improve sales and relationships with customers.

Creating a client call module is a bit long process.

Like I said earlier overall the system if good but there is room for improvement in certain areas within the system.

Overall it's a very good CRM system, which has many useful features however, there are are areas which could be improved in the system. The notifications on each event is a good feature.

Sometimes unable to import or export leads as the file becomes corrupt, also e-mails that are generated via Zoho gets listed as spam by mail filters

Incredible CRM! With this solution, you can build a healthy relationship with customers. Zoho CRM provides vital information about customers which helps to boost customer relationships. We highly recommend Zoho CRM software.

Zoho CRM is an incredible tool for small and mid business. You can easily analyze and interact with existing customers. It helps in targeting specific users and their needs. The lead capture and campaign management work as expected.

I need little improvement in its customer data page for proper analysis.

Overall it gives a lot of ease to handle the business like a virtual manager, kind of a full package which a small business with fewer employee needs.

It is quite helpful for a person like me who doesn't know about database management systems, this application helps them a lot, with clear and sound user interface it manages the database of client for you.
Moreover it also provides analytics of business on the internet, review and emails.

There are only few applications which don't have any major cons in them and ZOHO is one of them.

I would highly recommend Zoho to other teams looking to increase efficiency and make data informed decisions. We have had great success and I look forward to our continued high results.

I liked the user interface and the ease of implementation that comes with installation. My team was able to get up and running very soon with minimal interruptions.

I liked everything about Zoho. Typically, there is something that is a red flag, but not with this. I've had great results!

Great customer support with Zoho CRM.

Robust with tracking leads and opportunities.

More reliable with email marketing.

Easy to track the leads and opportunities.

Effective software with email marketing.

Integration is more effective.

Reliable software with tracking leads and opportunities.

I am very happy overall with how smoothly our implementation went. I would recommend people looking into this to start out with the free version to get a feel for the features and user interface.

The Zoho team gave us good insights in their welcome/training session. My biggest concern was implementing it might be a difficult task but it turned out to be rather simple. Importing our leads into it was a breeze. We were able to set up our team and workflows very smoothly as well. There is also a lot of training material that is available on their help page.

Not a fan of their mobile app. On my phone it frequently closes or crashes for no reason. Also the support is not available over the weekend.

Zoho CRM gives a great ability to you for managing customer relationships. The dashboard is excellent gives, great management to manage leads, sales and marketing.

Zoho CRM is an advanced CRM that gives us easy to approach every lead indication directly from its dashboard. It increases the transparency between marketing and sales. My favorite thing about Zoho CRM is its ability to increase the conversion rates.

The emailing and lead capture from emails are not reliable.

Zoho allows me to get clients and manage them effectively in one intuitive UI interface and platform.

I have tons of clients and this software lets me manage them effectively, while being as productive as possible.

Not many cons are here, other than having some competitors.

Cost effective and reliable with customer support.
Effective with improving business process.
The customer support is good.

Great and easy to customize.
Reliable for improving business process.
Intuitive user interface.
Integration with Outlook is very convenient

For now i have no any complaint for it's very user-friendly and cost effective.

The overall ability of Zoho CRM to manage leads and relations is fantastic. We liked its streamline structure to perform CRM activities. The experience with this platform was great.

Zoho CRM brings the best sales lead management CRM, which allows my sales and marketing team to easily approach potential customers. The functions it provides are perfect for our needs. The UX is simple and appealing.

We are using this solution for a long time. Never encounters major cons.

If you searching for reliable and simple CRM then the Zoho CRM is the best option to select. It gives everything from Contact management to sales. It enables the great option to business to attract and make your loyal customer.

It provides every aspect of Customer Relationship Management to drive customer engagement.
The user interface is excellent.
Zoho CRM helps to make an easy connection with customers.
Wonderful insights and reports.

No cons in my experience. I will update if I face any.