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What is CallTower?

Integrating robust voice enablement, contact center solutions, productivity tools, and network support can unleash the complete potential of a unified communication suite designed for enterprises. CallTower offers all-encompassing UCaaS turnkey solutions that cater to diverse business needs. Recognizing that your workforce is your most valuable asset, it becomes crucial to adopt effective communication technologies that foster proactive collaboration among team members. With CallTower's innovative Connect portal, which was developed internally, clients can seamlessly navigate and manage rapidly evolving technologies. This unique system empowers users to oversee their services independently, eliminating the need for specialized expertise or external consultants to handle their unified communication solutions. Additionally, this approach not only enhances operational efficiency but also supports a culture of continuous improvement within organizations.

What is Blink Voice?

Blink Voice serves as a robust hosted communication platform that combines the Cirrus cloud PBX with Comet softphones, catering to both desktop and mobile users. This innovative solution equips businesses with a web interface that allows for comprehensive management of phone records, system settings, call routing, and extensions, enabling personnel to make and receive calls seamlessly across various devices via internet connectivity. The Comet application further augments this functionality by providing features such as voicemail-to-email, conference calling, and call transfers, while also facilitating chat, instant messaging, video conferencing, and file sharing. Tailored for organizations that need a cloud-based telephone system adaptable for office, remote, and multi-site operations, Blink Voice also includes configuration and support services to assist users. Additionally, the platform offers a range of capabilities and deployment options based on specific service orders, allowing businesses the flexibility to customize the system according to their distinct requirements. Ultimately, Blink Voice is designed to enhance communication in contemporary work settings, promoting collaboration and connectivity among team members, thereby fostering a more efficient workflow. By integrating various communication tools, it ensures that teams can stay connected regardless of their physical locations.

Media

Media

No images available

Integrations Supported

Five9
Salesforce

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

CallTower

Date Founded

2002

Company Location

United States

Company Website

www.calltower.com

Company Facts

Organization Name

Blink Voice

Date Founded

2015

Company Location

United States

Company Website

www.blinkvoice.com/products

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Not specified

Telephony

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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