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What is Chakra Chat?

Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams. This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents. Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects. Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support. It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users. Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process. This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.

What is AIsoule?

AIsoule is an innovative cloud-based platform focused on enhancing customer engagement and automation by utilizing the WhatsApp Business Platform. It features a collaborative inbox that allows teams to efficiently manage customer interactions, as well as tools for overseeing contacts and leads, automating campaigns and follow-ups, and providing a visual interface for crafting automated chat workflows. This versatile solution not only supports customer interactions via WhatsApp but also integrates with other connected channels, offering functionalities such as directing chats to the right agents, organizing customer information, and monitoring conversations. With AIsoule, businesses can adeptly manage sales inquiries, provide customer support, execute authorized messaging campaigns, and automate ongoing customer journeys through this all-encompassing tool. Additionally, it boasts integrations with various commerce and automation software, and supports voice calls during compatible chat sessions. Tailored specifically for teams looking to optimize customer communication, AIsoule streamlines the automation of standard responses from a single cohesive interface, ultimately boosting overall operational efficiency. As a result, it serves as a vital resource for businesses striving to enhance their customer engagement strategies and foster stronger relationships with their clients.

Media

Media

Integrations Supported

Shopify
WhatsApp
WooCommerce
Facebook
Google Ads
TikTok

Integrations Supported

Shopify
WhatsApp
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$12.49/month
Free Version
Free Trial Offered?

Pricing Information

₹999/month
The Growth plan is ₹999/month plus 18% GST. A 7-day free trial is available. Meta bills applicable messaging charges separately; AIsoule adds no markup.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChakraHQ

Date Founded

2019

Company Location

India

Company Website

chakrahq.com

Company Facts

Organization Name

AIsoule

Date Founded

2024

Company Location

Canada

Company Website

aisoule.com

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

Not specified

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