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What is Chakra Chat?

Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams. This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents. Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects. Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support. It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users. Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process. This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.

What is Abelo?

Abelo is a comprehensive messaging platform that integrates services like Viber, WhatsApp, and SMS, allowing businesses to implement marketing campaigns, send transactional messages, and optimize eCommerce revenue processes all under a single contract and billing system. This innovative solution combines delivery options with robust analytics, helping businesses sidestep the usual dilemma of choosing between a messaging provider that lacks targeting and measurement capabilities and a marketing service reliant on third-party delivery methods. As a certified Rakuten Viber Messaging Partner, Abelo enables the direct sending of Viber messages through a verified sender identity, cutting out intermediaries for a smoother communication experience. Additionally, in cases where messages do not reach their intended recipients via Viber or WhatsApp, the system can automatically reroute them to SMS, ensuring that communication is consistently maintained. With a suite of features including segmentation, personalization, automation, and ROI tracking all consolidated within one platform, Abelo empowers businesses to refine their messaging strategies thoroughly and efficiently. This all-encompassing methodology not only boosts operational efficiency but also fosters improved engagement and satisfaction among customers while allowing for better adaptability in communication approaches.

Media

Media

Integrations Supported

Shopify
WhatsApp
WooCommerce
Facebook
Google Ads
TikTok

Integrations Supported

Shopify
WhatsApp
WooCommerce
Viber

API Availability

Has API

API Availability

Pricing Information

$12.49/month
Free Version
Free Trial Offered?

Pricing Information

29€/month
Usage-based messaging plus a SaaS subscription. Viber, WhatsApp and SMS are charged per message sent, with Viber priced in line with Rakuten Viber's pricing policy and minimum partner rates. Advanced segmentation, analytics and ROI tracking, and eCommerce automation flows are offered on a SaaS subscription. One contract, one bill.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ChakraHQ

Date Founded

2019

Company Location

India

Company Website

chakrahq.com

Company Facts

Organization Name

Trebbble

Date Founded

2010

Company Location

Greece

Company Website

www.trebbble.co

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Marketing Automation

Analytics / ROI Tracking
Artificial Intelligence
Customizable CTAs
Dynamic Content
Segmentation

WhatsApp Marketing

API
Alerts
Bulk Messaging
Campaign Management
Contact Management
Reporting / Analytics

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