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What is Chakra Chat?

Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams. This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents. Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects. Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support. It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users. Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process. This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.

What is AiSensy?

AiSensy offers a comprehensive WhatsApp Engagement Suite that leverages the Official WhatsApp Business APIs to cater to diverse industries such as Education, D2C & Ecommerce, Real Estate, Marketing, Finance, Retail, Travel, and Media. This innovative solution serves clients across various countries, including the USA, Canada, Brazil, UAE, Mexico, the UK, India, Singapore, Australia, Malaysia, China, Japan, and the Philippines, among others. With its capabilities, AiSensy supports businesses in over nine nations, ensuring effective communication and engagement with their audiences. The suite provides features for broadcasting messages to limitless users, automating notifications, and facilitating live chats on multiple devices, enhancing customer interaction. Additionally, the integration of a WhatsApp Chatbot allows for streamlined customer service automation, making it a vital tool for modern businesses.

Media

Media

Integrations Supported

Shopify
WhatsApp
WooCommerce
Facebook
Google Ads
TikTok

Integrations Supported

Shopify
WhatsApp
WooCommerce
HubSpot CRM
Kylas
LeadSquared
LifeLinkr
Microsoft Excel
OneHash CRM
OpenCart
Razorpay
Salesforce
Sell.Do
Typof
Vitrify IVF Software
Zapier
Zoho CRM

API Availability

Has API

API Availability

Pricing Information

$12.49/month
Free Version
Free Trial Offered?

Pricing Information

$20 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChakraHQ

Date Founded

2019

Company Location

India

Company Website

chakrahq.com

Company Facts

Organization Name

AiSensy

Date Founded

2020

Company Location

India

Company Website

m.aisensy.com

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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